Prabhavathi Lenin

ad2085@r.postjobfree.com

https://www.linkedin.com/in/prabhavathi-lenin-58050092/

M: 740-***-****

SUMMARY OF QUALIFICATIONS

Over five years in Information Technology as a QA Engineer/Analyst, specializing in the analysis, design, development, and testing of Client/Server and Web-Based Applications.

Expert in Mobile Experience and Web application testing, with a focus on testing Mobile Applications on iOS and Android operating systems using Device Anywhere and physical devices.

Worked extensively on Orders, profiles, Catalogs, Payment, Tax, and End-to-end Checkout flow.

Possesses extensive knowledge in the Retail domain and Omni Channel.

Extensive experience and proficiency in the field of publishing.

API testing, REST, and utilizing Postman collections for microservices architecture.

Expertise in working with Waterfall, Iterative, and Agile methodologies of software development.

Hands-on experience in data validation and SQL background.

API Testing experience with Postman services.

Exposure in cloud environments (AWS) for microservices architecture.

Experienced in Software Quality Assurance (SQA), including Manual testing with tools such as Quality Center and JIRA.

Proficient in Waterfall and Agile Scrum SDLC methodologies.

Testing experience on multiple devices like Desktop, iPad, and Mobile.

Hands-on experience in Tracking and Reporting defects using Defect Tracking Tools such as Quality Center and Jira.

Experience in Black Box testing, Functional Testing, System testing, Integration testing, Regression testing, Data-Driven testing, Back End and Front-End testing, and User Acceptance testing.

Experience in applying Testing Methodologies, creating Test Plans, Executing Test Scripts, Automation of Test Cases, Defect Tracking, and Report Generation.

Extensive experience in designing Test Cases, Test Scenarios, Test Scripts, and Test reports for manual and automated tests.

Familiarity with bug reporting tools like Clear Quest, Bugzilla, and JIRA.

Proficient in using basic SQL queries to perform back-end testing for data integrity.

Accomplished at prioritizing in a fast-paced environment, demonstrating the ability to work independently, being flexible, and performing troubleshooting.

EDUCATION

Master's in Science, Annamalai University, 2010

TECHNICAL SKILLS

Application Development Tools: HTML, Web, ATG Commerce framework.

Database Used: SQL Server.

Web Server: Tomcat Server, Web logic, Jboss.

Browsers Tested on: Firefox, Internet Explorer, Chrome.

Testing Type: Manual /Web Application Testing.

Test Development Tool: MS Excel.

Test Management Tool: Jira, kanban, Quality Centre.

Bug Tracking Tools: JIRA, Bugzilla, Quality Center (QC), TFS, Application, SQL, test cases test plan, Testing, QA, Manual, Functional testing, MS SQL SERVER, SQL, SQL Server, Testing.

Application: Microsoft Office, Excel, PowerPoint, Outlook.

Domain Knowledge: Retail, Learning source (e-Book), Publishing, Health Care.

PROFESSIONAL EXPERIENCE

Client Name:Pearson

May 2022 to present

Quality Assurance Engineer

Collaborated with Content and Production teams to create and maintain comprehensive test plans for Higher Education products.

Conducted testing for Mobile and Web-based applications across Higher Ed products.

Managed projects, ensuring timely course and account creation, and facilitating communication between teams and offshore vendors.

Interacted with BA teams to clarify project functionalities.

Performed System, Functional, Regression GUI Testing, UAT, and browser compatibility testing on multiple platforms.

Utilized Jira for Defect Tracking and Reporting, creating Epics, Stories, Tasks, and Subtasks for managing Title (E-Book) releases.

Reviewed Business Requirement Specification and technical documents, collaborating with Business Analysts and Developers.

Communicated with various teams, including Offshore Vendors, Developers, and Project Management teams.

Worked with Platform teams to address issues/defects and ensure resolution.

Tracked and analyzed variations between expected and actual results.

Mentored new team members in the Testing process and defect triaging.

Validated Pearson's website across different browsers, ensuring link accuracy, visual representation, and alignment with design specifications.

Managed projects on a daily basis, updating Smartsheet data for timely JIRA project updates.

Provided monthly status reports to Managers and created Purchase Orders (PO) for projects.

Tested content of newly developed software.

Conducted mobile testing on different devices and platforms such as Android, iOS, and Windows.

Client Name:Road Runner Sports

RRS platform redesign

Mar 2022 – May 2022

Quality Assurance Engineer

Responsibilities:

Contributed to the development of an application aiding store representatives in placing online orders from the store front.

Utilized devices such as mobile, tablet, and desktop for testing.

Collaborated with Business Analysts, Project Managers, Team Leads, Technical Architects, and Developers to review business requirements (User Stories).

Participated in requirement and design reviews to ensure test plans were traceable to requirements.

Coordinated, monitored, executed, and documented all test activities in collaboration with the team.

Conducted test plan/case reviews with cross-functional team members.

Performed manual testing by entering positive values, negative values, and boundary values into the application.

Conducted Black Box, Integration, Regression, Systems, and Backend testing.

Demonstrated expertise in API testing using Postman collections.

Proficiently used Postman's debugging features to identify and resolve issues in API requests and responses.

Documented API endpoints, request parameters, and expected responses, facilitating better understanding and collaboration among team members.

Collaborated with cross-functional teams to create and maintain Postman collections for various projects.

Conducted training sessions for team members on effective usage of Postman for API testing.

Shared knowledge and best practices for creating and maintaining Postman collections

Point Of Sale - Smart POS (Dec 2021– Feb 2022)

Quality Assurance Tester / Continuous Regression Testing

Responsibilities:

·Prepare test plans and testing methodologies based on documented requirements from Product Management, Business Analysts, and development Leads.

·Coordinate and verify plans with Project & Iteration Management, business partners, and development teams.

·Partner cross-functionally in the design, development, testing, and implementation phases of all sprints and assigned projects. Attend Iteration planning and grooming and Design Document review sessions to provide feedback on functional specifications and inform test plans.

·Coordinate with outside vendors, including banking and financial institutions, needed testing and certifications.

·Act as the Testing Software Administrator to set up and train new users, maintain release folders and test plans and work with cross-functional partners and vendors on ongoing process improvement and upgrades.

·Analyze results, draw conclusions from test results, and make recommendations for resolution.

·Coordination, assistance, and communication of test environment build requirements. Align and partner with DevOps and Enterprise Infrastructure teams to maintain QA and lower environment alignment with Production.

·Provide the third level functional support and training to Technology Solutions Center and cross-functional partners as needed.

·Review and provide feedback on documentation going to Stores on new applications/releases.

·Maintain eCommerce QA Testing Calendar and assist with release management.

Environment: Java, XML, Web Services SOAPUI tool, HP UFT, HP Quality Center, Microsoft Word, Excel, PowerPoint, TOAD.

Omni Channel Inventory System

Aug 2021 - Dec 2022

Quality Assurance Engineer

Responsibilities:

·Inventory will be in single place and shared across all Omni channel like Store, Online, mobile site, contact center and Third party sites and more.

·The backlog inventory has been visible across the stores and moved the item accordingly.

·Reviewed business requirements (User Stories) with Business Analyst and Project manager, Team lead, technical architects and developers.

·Involved in preparation of Test Plan, Test Cases and Test Scripts as per the specifications.

·Perform various types of testing including smoke, white box, black box, integration, end-to-end, regression, and system testing as needed.

·Participate in requirement & design review sessions; evaluate requirements & design docs from a quality test automation standpoint.

·Document defects and evaluate priority of defect based on overall application functionality.

·Participated in cross-functional team meetings to understand the user requirements and documented them.

·Created Test data and Test ID preparation.

·Participated walkthroughs and weekly status meetings to verify that project milestones were met according to the documentation.

·Performed data validation testing writing SQL queries.

·Generated SQL queries to test the database transactions, database schemas and executed them.

Environment: Manual Testing, Quality Center, Java, XML, Windows XP.

Store Locator (Dec 2020 - July 2021)

Software Tester / Manual Tester

Responsibilities:

·Customer used to find the store location, hours, direction and address of physical store.

·Reviewed business requirements (User Stories) with Business Analyst and Project manager, Team lead, technical architects and developers.

·Involved in preparation of Test Plan, Test Cases and Test Scripts as per the specifications.

·Perform various types of testing including smoke, white box, black box, integration, end-to-end, regression, and system testing as needed.

·Participate in requirement & design review sessions; evaluate requirements & design docs from a quality test automation standpoint.

·Document defects and evaluate priority of defect based on overall application functionality.

·Participated in cross-functional team meetings to understand the user requirements and documented them.

·Created Test data and Test ID preparation.

·Performed data validation testing writing SQL queries.

·Generated SQL queries to test the database transactions, database schemas and executed them.

Environment: Manual Testing, Quality Center, Java, XML, Windows XP.

IRIS Soft, India

Nov 2010 – July 2012

Software Tester

Hospital Management System

Responsibilities:

·Analyzing and Understanding System Requirement Specification.

·Participation in Test Planning Process and developing Test Plan.

·Preparing Build Verification Test (BVT), Check list and other testing documents.

·Creating, Managing and Executing Test Cases.

·Performing Functional testing, Usability testing and Browser Compatibility testing during different phases of application development.

·Logging Bug Details in Quality Centre, generating bug report and reporting details to development team for follow up.

·Track Bug Report to its closure.

·Performing Regression testing and executing Build Verification Test (BVT) for ensuring the stability of the application before release for every enhancement or changes.

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