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Customer Service Los Angeles

Location:
Los Angeles, CA
Posted:
January 23, 2024

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Resume:

PRANESH SINGH

***** ********* ******, ** ******, CA 91744 626-***-**** ad2082@r.postjobfree.com

Summary of Qualifications

Highly motivated, resourceful professional with more than 10 years of experience in administrative and customer service; Detail-oriented and organized individual who exemplifies leadership, management, and professional skills; Demonstrated clear communication, analytical, persuasive, and conflict resolution skills; Ability to relate and work with individuals from varying backgrounds; Eager for professional growth, increased responsibilities, and an opportunity to utilize skills to advance the mission of Kaiser Permanente. Professional Accomplishments

Developed and maintained working relationships with internal and external stakeholders.

Served as a liaison to internal and external stakeholders.

Strategically developed, managed, and executed complex outreaches, projects, and programs.

Demonstrated ethical, interpersonal, influential, and communication skills.

Ensured the company’s message, initiatives, and interests were met, while meeting the needs of clients. Professional Experience

Assistant Pastor, La Puente Foursquare Church (5/2006 to present)

Establish and cultivate relationships with internal stakeholders, congregation members, external stakeholders, and public.

Interface and collaborate with governmental and community based agencies on programs.

Manage operations of church business and programs for 4 plus years.

Develop and execute projects and programs for community at large.

Collaborate with internal stakeholders to coordinate and manage internal programs.

Strategically develop and execute community outreaches in San Gabriel Valley and parts of County of Los Angeles.

Implemented and maintain the Men’s Home Center and programs for homeless and underserved individuals.

Train, mentor, and supervise staff and volunteers; Provide Biblical counseling.

Experience in daily operation, administrative tasks, budgeting principals/finances, and staff development.

Negotiate business contracts.

Write content for communication correspondences and prepare reports for local and corporate offices.

Remain available for after hour emergencies and requests.

Successfully manage and resolve complex conflicts, issues, and crisis.

Create and execute marketing initiatives to attract audiences.

Coordinate and lead programs for individuals of all ages.

Addressed public/congregation as needed; Represent church as special speaker for civic groups and fellow churches.

Performed other duties as assigned by pastor.

Chaired and served on planning groups and committees. Pranesh Singh Page 2

Volunteer, Outreach Pastor, La Puente Foursquare Church (3/2004 to 5/2006)

Provided strategic and tactical planning, development and implementation of community outreaches.

Served as a liaison to community; Establish relationships with external stakeholders.

Interfaced and collaborated with community leaders, private and government organizations.

Demonstrated effective resource and project planning, decision-makings, results delivery and team building.

Provided administrative, project management, budgeting, and communication services as needed. Library Aide, County of Los Angeles Public Library (3/2000 to 3/2004)

Demonstrated exceptional time management skills with understanding of limiting “customer time” by ensuring efficient service and meeting needs of customers.

Provided administrative support to supervisors; Perform a variety of clerical duties, including processing and maintaining library media; Entering records and files; Maintain schedules of several stations for client use.

Operated audiovisual, computers, printers, and software application for the library/media center.

Supervised students using the library; Supervised the library and the computer lab.

Assisted clients with operation of equipments, requests, and inquiries.

Conducted periodic inventories of reading materials, software, and equipments.

Participated in ordering and maintaining supplies and equipment.

Evaluated and maintained orderliness of shelved materials; Shelve and repair library materials.

Stamped and pocket new materials for circulation; Stamp date due cards.

Helped maintain the physical appearance and ease of use of the library.

Evaluated and maintained orderliness of shelved materials; Pulled and routed materials in need of mending, binding, repairing, or discarding.

Library Page, County of Los Angeles Public Library (6/1998 to 3/2000)

Projected a positive and pleasant attitude to the public and cooperates and maintains an effective relationship with other staff members as part of a team.

Shelved library materials in proper order; Shelf reading to assure materials were shelved properly.

Located requested items for clients.

Adhered to library policies and procedures.

Assisted staff with checking materials for damage and removing them from the shelves.

Performed any other tasks as requested.

Software Skills

Internet Explore

Microsoft Office Programs (Word, Excel and intermediate PowerPoint)

Outlook

Education

Citrus College - Glendora, CA: General Education classes. La Puente High School – La Puente, CA: High School Diploma, 1998. Reference available upon request.



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