PO Box *
Davenport Center, NY, *****
*******@*****.***
Carmen A. Vega
SKILLS
Experienced in Microsoft Office Suite
Proficient in the Epic and Dentrix scheduling information systems
Bilingual in English and Spanish
EXPERIENCE
TJ Maxx, Oneonta, NY -- Retail Sales
AUGUST 2023 - PRESENT
Adhere to all operational, merchandise, and loss prevention standards.
Cross trained to work in multiple areas of the store in order to support the needs of the business.
Accurately process and prepare merchandise for the sales floor following company procedures and standards.
Participate in store recovery as needed throughout the day.
perform duties as assigned.
Lowe’s - Oneonta, NY — Retail Sales
MAY 2022 - December 2023
Maintaining the appearance of the gardening center.
Talking to customers and restocking items.
Performing other requested duties.
Mallinckrodt - Hobart, NY — Temperature Monitor
JANUARY 2021 - MAY 2021
Took temperatures of all individuals that entered the Hobart Mallinckrodt facility.
Determined whether individuals could enter the facilities during the height of pandemic restrictions.
Logged and verified body temperatures of the employees and notified Human Resources of elevated temperatures.
New York Skin & Vein Center - Oneonta, NY — Medical Receptionist
OCTOBER 2014 - MARCH 2020
Implemented day-to-day administrative functions and general office duties including but not limited to word processing, copying, filing, faxing, answering phones, data entry, and making new patient charts.
Provided information to clinic callers according to the clinic’s policies and procedures; transferred calls when needed; worked with central reception to ensure adequate phone coverage at all times.
Welcomed and greeted patients, clients, and visitors to the department.
Organized and maintained the patient waiting area, the front desk, and the office files.
Verified method of payment for services and collected data and/or payment as appropriate.
Performed all duties and services in full compliance with company policies and procedures.
Bassett Healthcare - Delhi, NY — Patient Associate Assistant
JANUARY 2008 - APRIL 2013
Ensured patients were scheduled across the extensive Bassett Physician Group in accordance with provider protocol.
Carried out daily projects and reports.
Reviewed and updated insurance information with patients.
New York Methodist Hospital - Brooklyn, NY — Audiology Aide
AUGUST 2003 - OCTOBER 2006
Performed hearing screens on all newborn babies prior to them being discharged.
Maintained data concerning hearing screens for the newborn population.
Bulthaup Corporation - New York, NY — Administrative Assistant
MAY 2001 - SEPTEMBER 2001
Prepared special reports and projects.
Processed health insurance forms.
Generated new customer accounts.
Posted payments in QuickBooks.
Public Interest Network - New York, NY — Administrative Assistant
AUGUST 1997 - APRIL 2001
End-of-month billing.
Identified customer needs and directed them to the appropriate department.
Ad hoc projects as requested by the supervisor.
Created new service locations and accounts for new customers.
Imperial A.I. Credit Corporation - New York, NY — Administrative Clerk
SEPTEMBER 1995 - AUGUST 1997
Managed bookkeeping.
Processed internal billing to AIG customers.
Wrote and submitted serial numbers to Ras (Return Authorization)
Facilitated in International Project functions.
Frame It & Company - Brooklyn, NY — Data Entry Clerk
NOVEMBER 1991 - SEPTEMBER 1994
Performed data input.
Managed the filing.
EDUCATION
Ultimate Medical Academy — Medical Billing & Coding Diploma
2014, ONLINE
Kingsborough Community College — Associate Degree in Secretarial Science
1994, BROOKLYN, NY
Betty Owens Secretarial Systems — Certificate of Graduation
APRIL 1991, BROOKLYN, NY
INTERESTS
Assisted my home church with food and clothing distribution during the summers of 2004, 2005, and 2006
Volunteered in the Cardiology and Nursing recruitment office at New York Methodist Hospital from May 2002 to January 2003
Reading and journaling
Gardening