J. Ramon Phillips-Ruelas

**** ****** **.

Fenton, MO. 63026

314-***-****

ad206u@r.postjobfree.com

Summary of Qualifications

Sales and account management professional focused on providing Hubbell Utility Solutions under the Aclara Technologies product lines focused on Automated Meter Integration in Electric, Water and Gas metering solutions servicing Municipalities, Cooperatives and Utilities markets to prospects and with existing regional and national client accounts. Eleven years of excellent proven skills including leadership, sales proficiency, client account management and support also new business development, customer relationship management, AMI and meter solutions sales and product upgrades including all facts of negotiations, facilitation and project management and Salesforce proficiency.

Professional Experience

Aclara - St. Louis, MO. 2017 to Present

Sr Inside Sales Director

Aclara AMI and industry solutions sales across all technologies

Successful, effective, proactive AMI systems sales management

Maintaining industry knowledge and assessment of competitive software and hardware solutions

Strong territory and distributor relationship management

Collaborative leadership with third party vendor partner providers and internal departments in the advancement and implementation of Aclara solutions

Project management of new AMI system implementation

Sales forecasting and revenue management

Training and supporting Aclara sales directors across all Aclara product spectrum and technologies

Successful track record in special projects (iiDEAS, AclaraONE, Metrum & Synergize RF) campaigns

2017 Flex Muscle Award winner

Aclara - St. Louis, MO. 2012 to 2017

Central Region Sales Director

Prospecting and strong department leading sales in eight state sales territory

Sale of the first Synergize Radio Frequency AMI system

Multi-million TWACS sales and account penetration, growth and renewals

Effective, proactive account management and upselling of over 60 existing clients

Successful marketing and Aclara communications across all medium and platforms

Identifying and selling hardware (UMT, SCE, Metrum) and software (LC, MDM, CE) application opportunities

Technical support and engineering and third-party liaison in client initiatives

Project management of new TWACS system implementation

Client grid initiatives consulting and configuration

Aclara - St. Louis, MO. 02/11 to 10/2011

Technical Support Representative

Frontline Support of Aclara’s AMI Systems

Provide first call support and case management

Initiated follow up and completed case resolution

Coordinate field service team personnel and client systems

Utilize database and queue management appropriately

Successfully participate in Process Improvement Teams

Review and prospect selling opportunities

AT&T- St. Louis, MO. 2010 to 2011

Cyber Sales West Region

Manage all phases of the sales process for business solutions directed at small and medium sized businesses

Initiate first customer contact, via an outbound call campaign

Develop customer needs assessment during each interaction with customer

Recommend a customized marketing program based on client need; to include print media, e-commerce SEO, SEM, on-line banners & direct mail advertising options, as well as ROI rational

Close one call sales in many instances

Develop sales strategies, techniques and tactics for every new product introduction

Collaborate with management to achieve monthly sales quotas & increased market share

Assess existing customer accounts for up-sell, or new business opportunities

Education: Santa Ana Community College – Santa Ana, California

Sales Training: Karrass Negotiations Training, Miller Heiman Sales Training

ADP Sales Training, AT&T Sales Training

Quality: Process Improvement Training

Language Proficiency: English & Spanish

Skill Proficiencies:

•MS Office Applications

•Client Needs Assessment

•Negotiations

•Overcoming Objections

•Meeting Objectives

•Project Management

•Presentation Skills

•Market Analysis

•Client & Associate Training

•Integration Marketing

•ROI Analysis

•Continual Process Improvement

•Customer Relationship Management

Volunteer Affiliations: Habitat for Humanity, 2009 St Louis MLB All Star (Fan Fest Week) Volunteer, Bent Tree Trails Homeowners Assoc Trustee

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