Akeesha Jones

Antioch, CA *****

ad205u@r.postjobfree.com

+1-805-***-****

Willing to relocate: Anywhere

Work Experience

Order Picker

Pet food express distribution - Oakley, CA

July 2022 to Present

Medical Office Administrative Assistant

Primed-Hill Physicians Medical Group - San Ramon, CA November 2018 to June 2022

• Maintaining medical records of the patients

• Bookkeeping and maintaining other office records aside from patient records • Handling medical billing and claims

• Work with insurance companies and compensation carriers to obtain authorization for tests and procedures

• Set up new patient charts and demographics

Cashier/Customer Service

ARCO AM/PM Gas Station - Antioch, CA

February 2020 to September 2021

1. Help customer with purchasing food drinks

2. Clean store floors and bathroom

3. Front face store

4. Overnight

5. Baked cookies donuts

6. Workers in freezer

Night Auditor

RGIS Inventory Specialists - Stockton, CA

January 2020 to January 2021

Counting multiple stores inventory Safeway Walmart target gap ultra oriya Case Manager

ProSomnus Sleep Technologies - Pleasanton, CA

January 2018 to June 2020

Worked on Dental Rx for patient with sleep apnea

Worked on computer using magic updated patient prescription for mouth pieces needed for patient device

Housekeeping

Extended Stay Hotels - Livermore, CA

March 2014 to February 2019

• Cleaning rooms

• Taking out trash

• Cleaned trash areas

• Outside parking lot

• Washed clothing for some Guest

Medical Receptionist

Bay Medical Care

June 2017 to October 2017

• Responsible for processing all insurance claims, ICD- 9-CM medical coding, patient billing accounts receivables,

collection issues and processed patient prescriptions requests

• Scheduled patient testing and treatment with multiple hospital facilities, followed-up for timely reports

• Applied

payments and adjustments to patient accounts, processed deposits and maintained accurate records of all

payments received

• Maintained strict confidentiality and HIPAA and OSHA certified Medical Front Office Assistant

Muir Orthopedic Specialists - Walnut Creek, CA

December 2016 to October 2017

Responsible for processing all insurance claims, ICD- 9-CM medical coding, patient billing accounts receivables,

collection issues and processed patient prescriptions requests

• Scheduled patient testing and treatment with multiple hospital facilities, followed-up for timely reports

• Applied payments and adjustments to patient accounts, processed deposits and maintained accurate records of all

payments received

• Maintained strict confidentiality and HIPAA and OSHA certified Cleaning Crew

Servpro - Martinez, CA

March 2015 to August 2017

Cleaning burning house

Flooding and damage home to to accident cause by tenants Manager

EXTENDED STAY AMERICA - San Ramon, CA

February 2014 to November 2016

94583

• TAKING RESERVATIONS

• GREETING AND REGISTERING GUEST

• PROVIDING OUTSTANDING GUEST SERVICE DURING THEIR STAY

• SETTLING THE GUEST'S ACCOUNT UPON COMPLETION OF THEIR STAY

• PREPARING HOUSEKEEPING DUTIES AND SCHEDULE

• MAINTAIN CLEAN COMMON AREAS

• ASSIGN MAINTENANCE TASKS

• COMPLETE DAILY REPORTS SUCH AS ACCOUNTS RECEIVABLE, THIRD PARTY RESERVATIONS, LABOR STATISTICS, SUMMARY REPORT AND MORE.

HOUSEKEEPER (PART-TIME POSITION)

2100 CAMINO RAMÓN, SAN

RAMON, CA 94583

• CLEAN ROOMS, LOBBIES, HALLWAYS, CORRIDOR'S, STAIRWAYS, RESTROOMS, ELEVATORS AND OTHER AREAS SO THAT WE CAN MEET HEALTH STANDARDS

• CLEAN RUGS, FURNITURE, UPHOLSTERY, DRAPERIES, USING VACUUM/SHAMPOOERS. • EMPTY WASTE BASKETS, ASHTRAYS AND TRANSPORT TRASH TO DESIGNATED TRASH FROM AREAS • PROVIDE CLEAN LINEN AND DISPOSE OF DIRTY OR USED LINEN PROPERLY CASHIER

GAP - Walnut Creek, CA

March 2013 to January 2014

• RECEIVE PAYMENT BY CASH, DEBIT/CREDIT, STORE VOUCHERS, ETC.

• COUNT AND MAINTAIN DRAWER BALANCE AT THE BEGINNING AND CLOSING SHIFT • GREET CUSTOMERS UPON ENTERING AND EXITING STORE

• MAINTAIN CLEAN AND ORDERLY CASHIER AREA AND LOBBY

• ESTABLISH PRICING FOR MERCHANDISE

CASHIER

OLD NAVY - Antioch, CA

October 2012 to March 2013

94531

• RECEIVE PAYMENT BY CASH, DEBIT/CREDIT, STORE VOUCHERS, ETC.

• COUNT AND MAINTAIN DRAWER BALANCE AT THE BEGINNING AND CLOSING SHIFT • GREET CUSTOMERS UPON ENTERING AND EXITING STORE

• MAINTAIN CLEAN AND ORDERLY CASHIER AREA AND LOBBY

• ESTABLISH PRICING FOR MERCHANDISE

Education

HIGH SCHOOL DIPLOMA

PITTSBURG HIGH SCHOOL

June 2012 to Present

Associate in Science in Medical

Gurnick Academy of Medical Arts - Concord, CA

October 2012 to June 2014

Associate in PSYCHOLOGY in PSYCHOLOGY

DIABLO VALLEY COLLEGE

Skills

• Customer Experience (8 years)

• Call Center

• Front Desk

• Customer Care

• Epic

• Medical office experience

• Typing

• Inside Sales

• EMR Systems

• Upselling

• Medical Receptionist

• Multi-line phone systems

• Medical terminology

• Documentation review

• Vital signs

• Patient Care

• Insurance Verification

• Medical Records

• Medical Billing Assessments Receptionist -- Highly Proficient October 2019 Using basic scheduling, attention to detail, and organizational skills in an office setting. Full results: Highly Proficient Receptionist -- Highly Proficient March 2020 Using basic scheduling, attention to detail, and organizational skills in an office setting. Full results: Highly Proficient Medical receptionist skills

-- Expert March 2020 Managing physician schedules and maintaining accurate patient records Full results: Expert Customer focus & orientation -- Highly Proficient October 2019 Responding to customer situations with sensitivity. Full results: Highly Proficient Electronic health records: Best practices -- Completed March 2020 Knowledge of EHR data, associated privacy regulations, and best practices for EHR use Full results: Completed Customer focus & orientation -- Highly Proficient March 2021 Responding to customer situations with sensitivity Full results: Highly Proficient Basic attention to detail -- Proficient May 2021 Identifying differences in materials, following instructions, and detecting details among distracting information Full results: Proficient Scheduling -- Proficient March 2021 Cross-referencing agendas and itineraries to avoid scheduling conflicts Full results: Proficient Medical billing -- Proficient May 2021 Understanding the procedures and forms used for medical billing Full results: Proficient Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field. ALTERNATIVE VIOLENCE PREVENTION LEVEL 1

• FEBRUARY 2014-CURRENT FORKLIFT CERTIFICATION

• October 2017-Current

• Hospitality

• Customer service

• Restaurant experience

• Guest services

• Hotel experience

• Hospitality

• Accounting

• Restaurant experience

• Cash handling

• Customer service

• Pricing

• Cash register

• Medical records

• Medical terminology

• Documentation review

Certifications and Licenses

CDL

February 2010 to February 2028

Driver's License

February 2023 to February 2038

Certified Home Health Aide

October 2010 to Present

Contact this candidate