MULUKA LORNA LINET

P. O. Box 630**-*****, NAIROBI

Cell Phone: 072*-**-**-**/073*******

Email: ad205r@r.postjobfree.com

PERSONAL PROFILE

●Forward thinking with the ability to see things in a broad perspective

●Receptive and adaptive to change

●Industrious and a value-adding team player

●Passionate and committed to deliver results

CAREER OBJECTIVES

Aspiring to apply and share my acquired knowledge in either an industrial or commercial environment to establish and maintain market presence at a National and international levels.

To serve in any challenging institution that promotes career development and advancement thus enable me to achieve the best in my career as an Accountant, Statistician and an Economist

POSITIONING STATEMENT

● To positively influence other people as I deliver to my full potential in any given duties and responsibilities in line with the institution’s goals, mission and vision

AWARD:

2016

:

Awarded a certificate of performance championship at Mpshah hospital by the C.E.O

EDUCATIONAL BACKGROUND

2012-2014

:

Customer care training at Mp.shah Hospital offered by Human resources manager training department.

2008-2009

:

Diploma in IT (Zetech College) level 1 and level 2 using computers

1998 : certificate award at Fintech Training centre in microsoft word, windows 97

and microsoft excel 97

1995-97 : Diploma in Full Secretarial (Maseno Secretarial) under the Kenya National

Examination Council(KNEC)

1988-1991 : Musoli Girls Secondary School(K.C.S.E)

1980-1987 : Bukura Primary School(K. C. P. E)

WORK EXPERIENCE

2018 FEB TO-DATE ALLIED UTILITIES SERVICES LIMITED

POSITION: Admin Assistant/Receptionist

DUTIES

Receiving visitors and directing them to various personnel

Receiving calls and transferring them to various departments

Receiving and dispatching cheques and invoices

Taking messages from visitors for the personnel not present

Taking roll call for site staffs

Creating and sending emails to respective addresses

2017-2018: Worked as a data analyst at Medanta Africare Distributors limited

DUTIES:

Data evaluation and data entry in the hospital system

Monitoring of patients movement from one department to the other

Leadership and governance of all allocated departments

Remitting of daily produce invoices and LPO’s to the accounts department

Making calls to various departments and redirecting them too

Creating and sending emails to respective addresses

M.P Shah Hospital-Social Service League (2nd August 2004 –22nd July 2016)

Position: Credit Officer/patient Coordinator Responsibility:

●Following up with insurance for letters of undertaking

●Making bookings for patients

●Reconciliation of insurance accounts

●Following up on remittances from the insurance

●Following up on the insurance to pay for rejected claims

●Follow up on patients to pay in case the insurance default

●Receiving client payment for services rendered or in anticipation of the same.

●Charging all patient bills for corporate and insurance clients and forwarding the bills to sorting clerks for dispatch.

●Preparing daily invoice listings and ensuring that the invoices are collected for dispatch

●Filling patients’ issuance's and requests for reference purposes

●Admission of inpatients in accordance with the hospital’s laid out regulations

● Liaising with the billing supervisor to pass credits in case of an overcharge.

●Resolving billing inaccuracies as and when they occur

●Correspondence with corporate companies and insurances regarding the accounts of their patients

●Pre-authorization for insurance cover and follow up of authorization covers

●Daily follow up of cash balances

SKILLS

●Making of Book keeping entries

●Use of Hospital Management Information Systems such as KRANIUM and HMIS

●Planning and organizing

●Computer Packages: Excel, Ms-Word, Outlook

●Customer service skills

●Creation and sending of emails

●Good typing skills

●Adaptability and quick learner due to department changes

●Leadership and team work skills.

●Communication and interpersonal

MEMBERSHIPS/ RESPONSIBILITIES

●Served as a house captain in Musoli Girls Secondary School

●Served as a time keeper at Maseno Secretarial College

●Church fellowship secretary

INTERESTS AND HOBBIES

●Playing scrabble, Listening to music

●Making friends

REFEREES:

1.Dr. Harsh Khoda

Mp.shah Hospital

Tel: 072*******

Email : ad205r@r.postjobfree.com

2.Suzanne Ngigi

Credit Control Department

Mp.shah Hospital

Tel: 072*******

Email: ad205r@r.postjobfree.com

3Rev. Cannon Habil Omungu

A.C.K Holy Trinity

Tel: 072*******

Email:ad205r@r.postjobfree.com

Contact this candidate