Data Entry Clerk
Resume:
Melanie Roman
Miami, FL *****
ad204m@r.postjobfree.com
OBJECTIVE
To obtain a position that will allow me to enrich my knowledge with valuable experience and benefit your company.
PROFESSIONAL SKILLS
· Computer: Microsoft Word, Excel, PowerPoint, Outlook
· Languages: English and Fluent in Spanish·
· Other: Multi-tasker; able to work in-fast paced environment; fast learner; dedicated and careful
EMPLOYMENT HISTORY
Plasco ID
Order Entry Clerk 03/2019-Present
●Data entry with attention to details.
●Update purchase orders status through vendor portals.
●Review screen print with supervision order for accurate entry.
●Increased transaction times from an average of one hour to 20 minutes.
●Inspecting deliveries to ensure they match order and invoice criteria.
●Complete fulfillment orders including picking merchandise, packing and shipping orders per customers' specifications.
Sysco South Florida Medley, Florida
Customer Service Rep-Cruise Department (Temp.) 10/2018-01/2019
●Attend department and company meetings as scheduled.
●Contacting customers via telephone/ email in a timely manner
●Accurately entering customer orders in a timely manner. VERY detailed oriented.
●Ensure all customer issues are resolved in a timely manner to the customers satisfaction
●Consult merchandising, and inventory control for details on merchandising, I.e., pack size, exp. dates, etc. Expedite customer needs for pick-ups and credits-maintained invoices, sending copies to customers Any other duties as directed by supervisor; filing, making copies, assisting other CSRs
Southeast Food Distribution Medley, Florida
Buyer’s Assistant 03/2016-10/2018
●Manage timesheet, and PTO request for department employees
●Run daily report for bakery and frozen foods region, daily and weekly sales in Excel
●Run weekly buyers’ performance report in Excel
●Maintain PO confirmations and emails to vendors confirming
●Purchase orders, arrivals and appointments
●Create new items, inputting deals for vendors in internal system
●Placing items in marketing bulletin book with pictures and deals
●Distribute internal mail as well as external mail
Marseilles Hotel and The Suites of Dorchester Miami Beach, Florida
Front Desk Agent 08/2015-01/2017
●Greet guests and patrons as they arrive
●Compute bills and take payments in system (Visual Matrix)
●Operate hotel switchboard, take calls and provide information and transfer calls
●Answer queries regarding the hotel’s services, charges, dining/sports facilities, and travel directions
●Balance cash at the end of the shift and generate accounting reports for the benefit of the next shift
The Advocate Program, Inc. Miami, FL
Data Entry Clerk Aug. 2013-December 2014
●Entering traffic, criminal, and civil data into court-automated systems
with accuracy and processing legal document
●Assist with copying, filing, and administrative projects
●Process payments by cash, check, credit card, automatic debit
●Opening and closing office, ensuring the security alarm is armed
Laprom Moving Inc. North Miami, FL
Sales Representative/ Office Clerk Aug. 2012-April 2013
●Answered queries and concerns regarding equipment, pricing, and availability
●Processed consumer transactions by means of a real-time computer activation system
●Checked quality of account services – Made regular status reports: follow-ups, closings and activities
●Handled and resolved any complaints or concerns from customers
●Responded to customers needs and provided additional support where necessary
Four Points by Sheraton Miami Beach, FL
PBX Operator Agent/ Front Desk Agent April 2011-May 2012
●Knowledge of GALAXY and LightSpeed (billing system)
●Multi-tasking multiple phone calls at a time
●Make sure all guests are taken care of properly and have enjoyed their stay
●Checking guests in and out with excellent customer service
Victoria’s Secret Miami Beach, FL
Sales Associates Dec. 2009- Aug. 2010
●Assist in floor moves, merchandising, and display maintenance
●Communicate customer requests to management
●Assist in completing price changes within the department
●Assist in ringing up sales at registers and/or bagging merchandise
●Maintain an awareness of all promotions and advertisements
●Participate in year-end inventory and cycle counts
EDUCATION
Coral Gables Senior High School Miami, FL
H.S. Diploma, GPA: 2.0 June 2010
REFERENCES· Jade Spano Danielle Williams
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