DAWN DIRKS

Fulton, Mo *****

785-***-****

ad1zx5@r.postjobfree.com

Talented, hardworking professional offers demonstrated success in supporting teams and managing projects to successful completion. Skilled in problem-solving and conflict resolution, with a strong focus on customer service and satisfaction. Proven track record of developing and implementing successful strategies to optimize performance, increase efficiency, and improve quality. Experienced in budgeting, forecasting, and financial management. Customer Relations

Active Listening

Critical Thinking

Time Management

Social Perceptiveness

Advanced MS Office Suite Knowledge

Special Events

Customer Satisfaction

Business Management Principles

Manage Contracts

Excel Spreadsheets

Event Planning

Business Writing

Meeting Minutes

Self Starter

MS Office Expertise

Financial Records and Processing

Monthly Reconciliations

Payroll Liability and Deductions

Staff Training

Safe Work Practices

Banquets and Catering

Catering Services

Catering Support

Promotional Planning

08/2021 to Current

MOSER'S GROCERY STORE

Fulton, Mo

Deli Department Manager

Supervise and manage a team of approximately 12 deli department employees, including hiring, training, and scheduling

Provide leadership, mentorship, and motivation to the team, fostering a positive work environment Ensure the deli department maintains cleanliness, safety, and compliance with health and food safety regulations Monitor inventory levels, order supplies, and manage stock rotation to minimize waste Create and enforce standard operating procedures to maintain product quality and consistency Oversee food preparation, including slicing, packaging, and presentation of deli products such as meats, cheeses, salads, and hot food items

Ensure that products meet established quality and freshness standards Train and guide staff in providing exceptional customer service, assisting with product selection, and addressing customer inquiries and concerns

Implement customer feedback to improve service and product offerings. 01/2008 to 02/2021

LANCASTER FAMILY

Sterling, KS

Estate Manager

Develop and execute sales strategies to maximize deli department revenue Monitor and control costs, including labor, supplies, and waste, to achieve profitability targets Collaborate with the marketing team to plan and execute promotions, displays, and signage to attract customers Ensure the deli department's visual presentation is appealing and meets branding standards Maintain compliance with local, state, and federal regulations, including food safety, sanitation, and occupational safety

Conduct regular safety training for employees

Monitor and manage inventory levels, reducing waste and ensuring consistent product availability Implement inventory control measures to prevent shrinkage and theft. THREE FORKS RANCH

SUMMARY

SKILLS

EXPERIENCE

01/2010 to 02/2011

Savery, WY

Horse Wrangler

Inspected horses for signs of illness or injury.

Maintained and cleaned tack and stables.

Provided daily care for horses, including grooming, feeding, watering, and exercising. Ensured that the horse barn was in a safe condition at all times. Assisted customers in selecting suitable mounts for trail rides or lessons. Accompanied groups on guided trail rides through designated areas. 04/2000 to 01/2008

J&K DIESEL REPAIR

Phoenix, AZ

Office Administrator/Owner

Coordinated and managed daily administrative operations of the office. Organized and maintained filing systems, including electronic databases and records. Maintained supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies; verifying receipt of supplies. Processed invoices on a timely basis according to established procedures. Reviewed employee time sheets for accuracy prior to submission for payroll processing. Used specialized accounting software to debit, credit and total accounts on computer spreadsheets and databases. Over the last 25 years I have worked in or around the farming/agriculture business. I have raised chickens(all fowl), horses,goats, and dogs. working knowledge of most farm equipment.

CUSTOM

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