Inside Sales Representative
Resume:
Rebecca Chub
Menifee, CA *****
**********@*****.***
To obtain a job as a customer representative where I can use my exceptional interpersonal and communication skills to resolve customer issues and foster a positive relationship between the customers and the company.
Work Experience
Sales Coordinator
Leoch Battery Corporation - Lake Forest, CA
August 2022 to Present
· Process orders from client for full container loads and warehouse releases
· Place orders to factory for batteries, labels, and all other material
· Assist Sales Managers for inquiries on pricing, inventory, availability, and other client related requests
· Maintains data entry requirements by following SAP techniques and procedures.
· Receive and process orders in SAP all the way to invoicing, establishing entry priorities.
· Provide general data entry support across the team.
· Perform related tasks like filing.
· Manages day-to-day client communications and relationships.
· Coordinate with warehouse and quality control departments to process orders.
· Process defective order claims, returns, and credits.
· Assigns goals to be met at specific time intervals.
· Help ensure that clients know how to use the products and services.
· Contributes to team effort by accomplishing related results as needed. Pre-Sales Administrator
DMG Mori USA Inc. - Cypress, CA
February 2022 to August 2022
· Quotation Generation
· Accessory quoting and post sales management
· Telemarketing and business development
· Territory strategy, marketing, and catalog stocking
· Order processing
· Manage shipping arrangements, Invoice tracking and reporting.
· Database development (OMS/CRM)
· Developing and mailing correspondence, answering telephones, filing of customer: files, sales orders, invoices
· Provide administrative support to Sales staff.
· Customer advocacy
Sales Administrator
Adel Wiggins Group - Los Angeles, CA
July 2014 to February 2022
· Review sales inquiries: prepare quotations, coordinate with engineering, operations and other related functions.
· Follow-up on major quotations, oversee distributor relations, and arrange for the distribution of sales and promotional materials.
· Make field trips in support of field sales and distributor activities.
· Handle purchase orders, review all terms & conditions and quality clauses, provide follow-up order information and expedite where required.
· Issue returns authorizations and credits or replacements as applicable.
· Prepare, implement and analyze market surveys.
· Assist in the development of catalogs, brochures and other sales literature.
· Carry out special projects of programs as assigned by Sales Manager.
· Maintain sales records and complete reports as required.
· Keep abreast of completion and market conditions; keep current on trade journals and related.
· Access and navigate customer’s websites for orders, changes, RFQ’s and related information.
· Monitor & maintain specific customer’s inventory levels or PO releases.
· Experience with IBM – ISERIES (INFOR XA & MAPICS) Administrative Assistant
E.I. Mirae Image - Santa Fe Springs, CA
February 2005 to May 2009
· Performed general secretarial duties; answer calls, place telephone calls, redirect phone calls to the appropriate department and take down messages.
Schedule appointments, reservations and scheduled shipments.
· Maintain records, filing system.
· Take notes and compose minutes for all meetings.
· Typing and proofreading.
· Greet guest: assist in maintaining lodging or transportation reservations.
· Traveled with the company to promote our products.
· Maintain databases and prepared check deposits.
· Track and order office equipment and supplies.
· Aided with the sales department by placing new orders. Education
Bachelor of Science in Business Administrative
University of Phoenix - La Palma, CA
January 2008 to November 2012
High School Diploma
Lynwood High School - Lynwood, CA
September 2001 to June 2004
Skills
• Strong organizational skills
• Type 70 words per minute
• Communicating well with others and can deliver excellent customer service.
• 9 years of work experience
• Bilingual English/Spanish with the ability to translate.
• Reliable and prompt
• Multi-tasker
• Quick leaner and work well under pressure
• Organized, friendly and engaging.
Contact this candidate