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Customer Service Team Member

Location:
Queens, NY
Salary:
25
Posted:
December 15, 2023

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Resume:

Nyima Lhamo

Elmhurst, NY *****

+1-646-***-****

ad1zwk@r.postjobfree.com

Skills:

● Housekeeping Standards: Proficient in maintaining high cleanliness and sanitation standards in various settings, including hotels and retail environments.

● Detail Oriented: Meticulous attention to detail in cleaning tasks, ensuring rooms and workspaces are spotless, organized, and inviting.

● Customer Service: Skilled in addressing customer needs and inquiries, providing courteous and helpful assistance.

● Inventory management: Experienced in managing and restocking supplies efficiently to ensure smooth operations and availability of essential items.

● Deep Cleaning: Proficiency in conducting thorough and deep cleaning tasks, including changing linens, bathroom sanitization, dusting, vacuuming, and waste disposal.

● Adaptability:Able to adapt to different environments and respond promptly to specific guest or customer requests.

● Team Collaboration:Comfortable working in a team environment, coordinating tasks, and contributing to a positive work atmosphere.

● Communication: Multilingual proficiency in Tibetan, Mandarin, and English enables effective communication with diverse customers and colleagues. EXPERIENCE

Danang Shop

Cashier and Seller

New York

7/2023 - Present

● Open the store and close it.

● Dusting items and organizing merchandise.

● Sweeping, vacuuming, and maintaining cleanliness

● Assisting customers in finding items and answering queries.

● Pricing items and handling transactions.

Whole Foods Market

Bakery Team Member

New York, NY

4/2022 - 6/2023

● Provided excellent customer service, answering inquiries.

● Maintained Cleanliness and sanitation of the work area.

● Recorded and executed specific cake orders.

● Restocked the shop floor and removed expired items. Gansevoort Meatpacking Hotel

Housekeeper

New York, NY

7/2020 - 3/2021

● Followed hotel standards for guest room cleanliness.

● Conducted deep cleaning tasks including linen changes, bathroom cleaning, dusting, vacuuming, and trash disposal.

● Responded promptly to guest requests.

● Managed and restocked housekeeping supplies daily. Beans & Greens

Customer Service/Server

New York, NY

12/2018 - 3/2019

● Provided courteous service to customers.

● Prepared salad station for restaurant opening.

● Ensured cleanliness and organization at shift end. Lithang Hotel

Housekeeper

Lithang, Tibet

7/2011 - 4/2015

● Maintained guest room cleanliness and addressed guest concerns.

● Changed and restocked linens and supplies.

● Conducted thorough cleaning and restocking of housekeeping carts. EDUCATION

LaGuardia Community College

New York, NY

English Second Language & GED Classes

4/2021 - Present

Henry Street Settlement Workforce Development Center New York, NY

Job Readiness Training

2018

Tibetan Town School

Dharamsala, India

English Second Language and Tibetan Classes

2016- 2018



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