Dolores Rodriguez

Customer Service Merchandise display Medical Claims Bilingual: Spanish/English Atlanta, GA 30350

ad1zw8@r.postjobfree.com

+1-480-***-****

Innovative, creative, and artistic Fashion Design graduate, with excellent skills in customer service call centers, high fashion retail experience, Excellent ability to identify target market and I have inspirations in obtaining professional experience in related industries. Authorized to work in the US for any employer

Work Experience

Bilingual Customer Service Representative

COLABORA

August 2021 to March 2022

• Bilingual Customer Service

• Inbound calls to assist customer processing medical claims (HAS, HRA, FSA ACCOUNTS)

• Assisted in resolved customers complaints and concerns

• Claim Handling and Investigation

• Claims Report and Documentation

• Confidential Records Management

Bilingual Customer Service

Wipro

November 2019 to May 2021

Provided high quality Bilingual Customer Service to customers. Listen and evaluated customers needs with respect. Resolved customers complaints and concerns in accordance with established systems and procedure

Sales Associate Lingerie

Creations by Ruby

June 2018 to November 2019

Store recovering

Direct sales floor activities.

Helped coordinate special promotions and events.

Open/closed store; handled customer service complaints.

Worked preparing store window for visual sales effects. Nail Artist, Acrylic Nails, Manicures, Pedicures

Nails by Venus

October 2013 to Present

Sales

Independent contractor

Education

Bachelors of Arts in Fashion Design and Marketing

American Intercontinental University

June 2003

Skills

• Experienced, dependable and hard-working customer service with 3 years' experience in retail sales, inventory and display management and customer service. Available immediately.

• Customer Service

• Merchandise display

• Inventory Management

• Bilingual: Spanish/English

• Direct Sales

• Classroom Experience

• Illustration

• Adobe InDesign

• Nail Care

• Adobe Photoshop

• Adobe Illustrator

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