Deanna Massenberg
Staten Island, NY *****
ad1zv8@r.postjobfree.com
• Strong interpersonal, communicative, and organizational skills; Productive in a fast-paced, high- pressure atmosphere
• Capacity to achieve immediate and long-term objectives and meet operational deadlines
• Proficient in working as a team member, independently, and as a problem solver
• Passionate,supportive,patience,Attentiveness
Work Experience
PCA Personal Care Assistant
Anchor Health Home Care - Staten Island, NY
February 2023 to May 2023
1. Provide support and assistance to maintain a clean comfortable, safe, secure and homelike environment for the residents,
2. upkeep of personal clothing
3. preparation and consumption of food and beverage. 4. Ensure maintenance of clean linen including making of beds and changing bed linen for residents. 5. Mouth hygiene and body hygiene
6. Transfer from bed to wheel chair
7. Assist walking AND MORE .
CSR - Customer Service Representative
EZPASS - Staten Island, NY
August 2022 to December 2022
• Handling customers personal information
• Helping customers fix personal accounts
• Answering any kind of questions to help customers
• Helping company stay on fast pace
• Microsoft experience
• Multi tasking skills
• Logging in important information in computer
PEP Officer
NYC Department of Parks & Recreation - Staten Island, NY June 2022 to August 2022
enforce rules & regulations, educate the public, respond to the concerns of park patrons, and ensure that pools and public are safe
Groundskeeper
NYC Department of Parks & Recreation - Queens, NY
January 2021 to June 2022
· Operate leaf blower, lawn mower, and weed whacker to beautify parks
· Provide Park patrons with directions and answer questions about parks activities
· Report all safety hazards directly to supervisor
· Clean parks, playgrounds, and surrounding areas
· Sanitize comfort stations and replenish supplies
· Paint benches and exterior facilities
· Remove graffiti from walls, playground equipment, and comfort stations
· Prepare debris for removal; Sweep, rake, and collect leaves and debris Wendy's Crew Member/Cashier
Wendy's - Staten Island, NY
August 2021 to October 2021
work in the kitchen preparing food and at the front counter helping customers through the ordering process.
Home Health Aide
Home Health - New York, NY
March 2019 to February 2020
· Observed and recorded patients’ vital signs
· Bathed, dressed, and maintained proper hygiene of clients
· Provided personal care and companionship to house and bed bound patients
· Planned and prepared daily meals and nutritious snacks
· Escorted clients to medical appointments
· Assisted patients with daily living skills
· Maintained a safe and healthy environment
Driver’s Helper
UPS - New York, NY
August 2018 to January 2019
· Provided excellent customer service by collecting and adhering to delivery information specifications
· Assisted with loading or unloading merchandise from the truck
· Gave the driver directions to next delivery point, communicating with dispatcher to verify locations Education
GED
Queens Adult learning center - Queens, NY
Skills
• Strong interpersonal, communicative, and organizational skills; Productive in a fast-paced, high- pressure atmosphere
• Capacity to achieve immediate and long-term objectives and meet operational deadlines
• Proficient in working as a team member, independently, and as a problem solver
• Load & Unload
• Mowing
• Delivery Driver Experience
• Home Care
• Cooking
• Order Picking
• Cleaning Experience
• Caregiving
• Senior Care
Certifications and Licenses
CPR Certification
Food Handler Certification
PCA
February 2023 to Present
Patient care assistant