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Forklift Operator Customer Service

Location:
Fountain Inn, SC
Posted:
December 15, 2023

Contact this candidate

Resume:

SHAUN JONES

864-***-**** (C)

ad1zua@r.postjobfree.com (email)

Summary

Hardworking and observant with experience operating and maintaining equipment. Dedicated to moving

materials to meet challenging demands and promote team productivity. Basic English skills used to communicate

with bilingual individuals in professional daily activities.

Cooperative Forklift Operator with 20+ years of experience lifting and carrying heavy loads using warehouse

equipment. Qualified to operate various classes of forklifts and practiced in wide range of heavy equipment.

Talented problem-solver with strong ethics, integrity, and relationship-building abilities.

Skills

Safety awareness

Basic math aptitude

Material inventory

Certified forklift operator

RF scanner

Manufacturing and warehouse procedures

Inventory reporting

OSHA training

Shipping operations

Material handling

Equipment operations

Customer-focused

Staging and sorting

Customer service-oriented

Loading and unloading

Communication and presentation

Production deadline management

Warehouse picking

Palletizer

Materials movement

Physically fit and agile

General construction

Certified Pallet Jack Operator

EDUCATION AND TRAINING

Spartanburg High School - Spartanburg, SC

High School Diploma

05/1997

Experience

FORKLIFT OPERATOR/ASSEMBLY 05/2020 to PRESENT

Alo - Spartanburg, SC

• Load, unload, pack, and unpack materials.

• Label and sort incoming and outgoing shipments.

• Relocate items within the warehouse or factory.

• Operate a forklift, winch, or other machinery used for transporting or

shipping materials.

• Track inventory of incoming and outgoing items.

• Carefully handle and dispose of hazardous waste materials whenever necessary.

MACHINE OPERATOR 12/2019 to 04/2020

A Berger - Spartanburg, SC

• Read and understood blueprints, product specifications and tooling instructions to plan correct

operational sequences and prevent materials waste.

• Detected work-piece defects and machine malfunctions, maintaining apparatus to prevent future

issues.

• Selected proper cutting tools, calculating parameters to manufacture components and parts. Removed

and replaced worn machine accessories to keep products within desired tolerances.

• Operated multiple fabricating machines, including cutoff saws, shears, rolls, brakes, presses and forming

or spinning machines.

• Lubricated parts and performed minor maintenance to improve machine function.

FORKLIFT OPERATOR 03/2019 to 11/2019

PL Development - Duncan, SC

• Pulled orders for pharmaceutical companies.

• Moved and reorganize inventory in warehouse.

• Wrapped and secure pallets with complete orders for distribution shipping.

• Located and complete orders for shipping.

• Picked up warehouse debris and deposited waste into appropriate piles and stacked baled trash.

Maneuvered forklift over and around loaded pallets, boxes, and other materials.

• Pulled and prepared product for shipment to guarantee loads of exact quantity and product type.

Recorded count and condition of all cargo received.

• Maintained current forklift training and certification as required by company policies.

• Unloaded incoming items from trucks and rail cars and transported materials to staging area.

• Inspected lifts before use to prevent damage to goods.

• Consistently met deadlines for loading trailers to meet departure deadlines.

• Examined empty pallets for damage and moved pallets to proper storage areas.

• Transferred materials to and from warehouses, production lines and packaging lines.

• Relocated goods from dock area to appropriate storage locations.

• Acted as spotter to alert forklift driver if products were slipping or falling.

• Completed routine post and pre-operation inspections of forklifts and other heavy equipment.

• Immediately reported any safety and quality issues to management.

• Estimated weights, heights, and centers of balance to make precise placements.

• Tied and secured loads to prevent shifting or damage to items.

• Complied with OSHA regulations, company policies and protocols to maintain safe and efficient

operations.

• Transported material to correct locations and documented inventory changes.

• Sustained forklift functionality by following operating instructions, troubleshooting breakdowns, and

performing preventive maintenance.

MACHINE OPERATOR 12/2017 to 02/2019

Eberspaecher North America - Spartanburg, SC

• Placed internal parts into machine that will be placed into the muffler shell.

• Removed parts out of the machine and stuff with fiber glass inserts to send down the assembly.

line so that end caps can be placed on.

• Written and verbal communication with team to manufacture parts.

• Written and verbal communication with management to help resolve issues or defects.

• Read instructions to determine what materials were needed to manufacture parts.

• Inspected parts for quality.

• Maintained data integrity with system set up, district reports, system data.

• Consulted and work with Infor Consultants for planning, project time, and cost analysis.

• Developed and Plan meetings with Infor Consultants, District Human Resources staff for

issues and concerns.

• Developed and implement end user training and system updates for key users and district personnel

staff.

• Read and understood blueprints, product specifications and tooling instructions to plan correct

operational sequences and prevent materials waste.

• Detected work-piece defects and machine malfunctions, maintaining apparatus to prevent future issues.

• Selected proper cutting tools, calculating parameters to manufacture components and parts. Set up

machines for various jobs to maintain compliance with manufacturing thresholds and waste reduction

initiatives.

• Lubricated parts and performed minor maintenance to improve machine function.

FORKLIFT DRIVER 01/2017 to 11/2017

Kimura Logistics - Spartanburg, SC

• Pulled orders using a tablet with a scanner.

• Found location of parts, scan location, locate the order number on the textiles, and place the textiles on

a pallet.

• Wrapped and secure pallet with complete orders so that they can be shipped to the customer. Verbal

and written communication skills.

• Time management skills so that orders arrived to customer on time.

• Transported, loaded, unloaded, and stacked materials.

• Unloaded incoming items from trucks and rail cars and transported materials to staging area.

Moved goods between warehouse locations according to shipment and storage needs.

• Picked orders from storage, wrapped, and staged for shipments.

• Loaded items in optimal manner to maximize work efficiency.

• Identified and troubleshot issues with equipment and completed basic repairs to restore functionality.

ASSISTANT MANAGER 08/2015 to 01/2017

Wendy's - Spartanburg, SC

• Planned and prepared shift schedules, delegating tasks for 6-8-member team per

shift. manner.

• Office duties such as deposits, paperwork, and completing onboarding paperwork for new hires. Trained

new hires and employees that have been promoted.

• Provided outstanding customer service by ensuring all customer needs are met in a timely

• Trained new hires on cashier duties.

• Trained new hires and employees that have been promoted.

• Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.

• Improved efficiency and productivity by implementing organization systems for financial reports,

schedules, and inventory control.

• Cultivated hands-on training, assessment, guidance, and performance monitoring programs to coach and

mentor employees.

MACHINE OPERATOR 04/2012 to 08/2015

Draexlmaier - Duncan, SC

• Inserted vinyl or suede textiles into machine.

• Secured material and fed it through the machine so that glue could be added to the backing of

the material.

• Read work orders to ensure that materials were placed properly for vendor BMW.

• Read and understood blueprints, product specifications and tooling instructions to plan correct

operational sequences and prevent materials waste.

• Detected work-piece defects and machine malfunctions, maintaining apparatus to prevent

future issues.

• Removed and replaced worn machine accessories to keep products within desired

tolerances.

• Operated multiple fabricating machines, including cutoff saws, shears, rolls, brakes, presses

and forming or spinning machines.

• Painted and applied protective coatings to various parts to prevent water, oxygen, and

electrolytes from contacting metal.

MACHINE OPERATOR 04/2010 to 04/2012

Spartanburg Steel Products - Spartanburg, SC

• Inserted steel blank sheets into machine to produce parts.

• Removed part from machine and inspect before sending it down the assembly line to the next person.

• Inspected parts and communicate with management about defect or any other problems. Read and

understood blueprints, product specifications and tooling instructions to plan correct operational

sequences and prevent materials waste.

• Detected work-piece defects and machine malfunctions, maintaining apparatus to prevent future issues.

• Selected proper cutting tools, calculating parameters to manufacture components and parts. Removed

and replaced worn machine accessories to keep products within desired tolerances. Operated multiple

fabricating machines, including cutoff saws, shears, rolls, brakes, presses and forming or spinning

machines.

STOCKER/FORKLIFT 12/2008 to 04/2010

Beauty System Group - Spartanburg, SC

• Pulled orders using a tablet with a

scanner.

• Find location of parts, scan location, locate the order number on the textiles, and place the textiles on a

pallet.

• Stocked product throughout different areas in the warehouse so packers would have product to ship to

clients.

• Counted and stocked different types of merchandise to comply with inventory control tag

requirements.

• Received incoming product deliveries and relocated to storage shelves, coolers, or bins. Tracked

inventory, conducted cycle counts and audits and resolved issues to maintain accurate records.

• Blocked and faced all products on shelves and displays to meet company policies.

• Restocked shelves with current merchandise in attractive displays to promote sales.

• Palletized merchandise for easy movement to sales floor locations.

ASSISTANT MANAGER 09/1998 to 12/2008

Long John Silver's - Spartanburg, SC

• Trained team of four to deliver outstanding customer service, boosting customer satisfaction ratings

100%.

• Office duties such as deposits, paperwork, and completing onboarding paperwork for new hires. Trained

new hires and employees that have been promoted.

• Counted and document inventory into the computer system.

• Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.

• Improved efficiency and productivity by implementing organization systems for financial reports,

schedules, and inventory control.

• Cultivated hands-on training, assessment, guidance, and performance monitoring programs to coach

and mentor employees.

***References available upon request



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