SARAH

STRAW

ad1ztq@r.postjobfree.com

931-***-****

Madisonville, Tennessee 37354

Diligent and reliable Hand Packer successful at handling high-volume, physically-challenging work, standing for long periods and moving with ease. Excellent physical stamina, teamwork capabilities and communication skills. Dedicated to surpassing production goals and maximizing customer satisfaction every day.

Skilled in unloading trucks, moving merchandise and stocking shelves. Enthusiastic, positive and dedicated professional proficient in correct procedures for stocking and rotating merchandise. Physically fit and active.

To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Proven skills in supporting warehouse operations by keeping accurate records and checking shipments. Detail-oriented in evaluating products, processing paperwork and coordinating movements around warehouse locations. Familiar with operating equipment and staying on top of maintenance demands.

PROFESSIONAL SUMMARY

Komyo Logistics - Picker Packer

08/2022 - 11/2022

Walgreens Boots Alliance - Customer Service Associate Sweetwater, TN • 01/2022 - 09/2022

WORK HISTORY

Prepared orders for shipment by inserting associated paperwork, tagging boxes and scanning barcodes to upload package data to tracking system.

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Achieved production targets by maintaining high productivity levels and communicating with team members regarding orders and fulfillment.

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Scanned packages and boxes and moved to loading dock for shipment.

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Took on extra hours and shifts during busy periods to meet tight shipping deadlines.

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Reduced fulfillment errors by using RF scanners to quickly pick items to proper bins.

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Quickly replenished items taken from shelves, safely using Tool and Type equipment to lift and organize products.

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Operated picker equipment to move goods in safely from fields to collection points.

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Helped large volume of customers every day with positive attitude and focus on customer satisfaction.

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Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.

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Developed and actualized customer service initiatives to decrease wait times.

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SKILLS

• Shipment Support

• Safety Best Practices

• Customer Order Fulfillment

• Integrity and Dependability

• Electric Pallet Jacks

• Container Building and Sealing

• Conveyor Systems

• Safety Violations

• Customer Relations

• Cherry Picker Operations

• Customer Experience

• Handheld Scanners

• Maintaining Work Areas

• Inventory Records

• Company Safety Policies

• Organizational Systems

• Checking Paperwork

• Data Input

Active Listening and

Communication

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• Customer Satisfaction

• Pulling Requests

• Vendor Relationships

• Work Assignments

• Cash Register Operations

• Hand and Power Tool Operation

• Reading Comprehension

• Team Meetings

• Quantity and Space Estimation

• Basic Math Skills

• Pallet Building and Wrapping

Seminole Community College Adult

Education Center

Sanford, FL • 10/1984

Received high school diploma.

EDUCATION

Frank's Home Maintainance - Maintenance Assistant

Clarksville, TN • 12/2006 - 10/2021

Informed customers about special promotions and provided detailed information for various products.

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• Executes excellent sales floor merchandising and selling. Improved customer satisfaction ratings by addressing issues and fostering timely resolution.

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Maintained clean personal appearance, modeled store's outfits when working clothing department settings and wore uniforms per company policy.

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Demonstrated items to customers and created customer awareness, interest and sales.

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Collaborated with store management and program leadership to suggest actionable improvements and corrective action plans.

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Maintained accurate and current customer account data with manual forms processing and digital information updates.

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Answered customer telephone calls promptly to avoid on-hold wait times.

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Offered advice and assistance to customers, paying attention to special needs or wants.

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• Recommended products to customers, thoroughly explaining details. Provided information regarding charge accounts and loyalty programs.

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• Maintained safety conditions and standards in facility. Organized storage areas and tool rooms to keep areas safe and fully stocked.

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Conducted basic repairs to plumbing systems such as leaky faucets and clogged drains.

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Used and operated various types of tools such as power saws, sanders, grinders, forklifts and basic hand tools.

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Installed weather stripping, window shades and blinds in offices and lobbies.

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Ran service calls for equipment repairs for tenants, meeting set response times outlined in leases.

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