Mohammed Shafiq Chowdhury

Current Location: Paterson, New Jersey, 07502

Phone: 862-***-**** Email: ad1zrx@r.postjobfree.com

Visa Status: US Citizen

Availability: Immediate

Profile Summary: Accomplished and Successful QA analyst with more than 7 years of experience in Testing/Validating the software of Client/Server and Web-based applications including back-end and API Testing. Highly motivated and dynamic professional is seeking a challenging position in the Software industry to apply my knowledge and expertise in SDLC to contribute to the development and implementation of new solutions.

Summary of Qualifications:

7+ Years of experience in QA, experienced with both manual and automated testing.

Proficient in QA / testing processes, standards, techniques, and Development Methodologies (Agile, Scrum, Waterfall).

Expertise in Writing, Executing and Maintaining Test Plans, Test Procedures, Test Cases, Test Matrix in every release and in all phases of SDLC.

Proficient in creating and executing test plans, Test Case, Test Scenarios, and test scripts to determine the optimal application performance according to specifications.

Extensive experience in planning, coordinating, and performing Functional Testing, Backend testing, Smoke Testing, Black box testing, Integration testing, Regression testing, (UAT) User Acceptance Testing, System testing, Performance Testing and Web Service Testing.

Proficient in Test Driven Development, Data Driven Testing, use cases, batch processing, and modification requests.

Experienced in Identifying, Reporting and Tracking defects/Issues using tools/systems.

API testing using different methods and their responses with Postman and SOAPUI

Knowledgeable and experienced testing applications developed with web technologies like HTML, Java, Java Script, .NET, ASP, AJAX, J2EE, Visual Basic, VBScript and others.

Good understanding of troubleshooting and performance testing of multi-layered application

Experienced in reviewing technical documents and making recommendations.

Expertise in using automated testing tools like Selenium, HP Load Runner, Azure DevOPS and Quality Center/ALM.

Knowledge in WebDriver, expertise skills in automating functional and regression using Selenium

Experienced performing database testing using SQL Queries

Experienced in RDBMS like Oracle, SQL Server and MySQL

Experienced in Data Validation and Data Manipulation by writing SQL queries.

Thinks outside box, considers all available solutions before making a decision.

Exceptional understanding and working experience in Test Execution, Defect Ticket Creation, write the accurate steps to reproduce bug precisely, as well as Analysis of Test Result

Proven data analysis, data verification, problem-solving and decision-making abilities.

Organized, attention to detail, self-motivated, employer dedication and ability to prioritize along critical path, meet projects milestone and deliverable dates.

Excellent interpersonal, written, verbal, communication skills and along with the proven ability to work independently or as a member of a team.

Technical Expertise / Tools Utilized

Software Testing Tools

Azure DevOps, JIRA,, Selenium Web driver, Postman

Defect Tracking Tools

JIRA, Azure DevOps, Quality Center, Bugzilla, ALM

Databases

MS Access, Oracle, SQL, MySQL, SQL Server

Software Methodologies

Waterfall, Agile-Scrum, VModel

Web Services

SoapUI, Json, XML

Operating Systems

Windows (7, 2000, NT, XP)

CI/CD Tools

Jenkins, GITHUB

Performance Testing Tools

Load Runner, JMeter

Web Languages

HTML, Java Script,, C, C++, VBScript, PL/SQL, Visual Basic, Java, AJAX, .Net, JSP, PHP, J2EE, and XML

Web Technologies

HTTP, HTPS, TCP/IP, FTP

Browsers

Internet Explorer, Firefox, Chrome, Safari, Netscape

Operating Systems

MS DOS, Windows7/Vista/XP, UNIX.

MS Office Tools:

Outlook, MS Word, MS Excel, MS PowerPoint, MS Access

Professional Experiences:

Hanover Insurance Group

Role: Software QA Analyst Location: Worchester, MA October 2021 – Present

Project Description:

The project is responsible for converting Front and Middle Operations, insurance Acquisition and Maintenance functions to the new National insurance Platform enabling flexibility and scalability to continuation operations. It will Increase agility to mitigate operational risk, ensure ongoing compliance and deliver maximum value to American citizens.

Job Responsibilities:

Actively participated and contributed in SDLC activities such as work effort estimation assisting peers solving technical problems.

Understand business processes and develop unit and integration test scenarios in accordance with system requirements and business process changes.

Involved with Developed Test Plan, Daily Status report, Test Summary Report

Responsible for baseline testing along with Infrastructure testing, Outage testing, Prod Validation, Back-End Testing, Regression testing, UAT testing.

Developed Automation Scripts for Regression using Selenium Web Driver and Java.

Helped in creating automation script using Selenium driver using JAVA, Eclipse, XPATH, CSS, Diff Browser IE, Firefox, and Chrome.

Tracked all open defects and changed the status during development and performed Regression Testing on next builds.

Identified test cases for regression testing and executed them on each build according to feature addition and changes made in development.

Perform Backend testing using SQL queries to validate back-end Data.

Performed Compatibility testing of applications for dynamic and static content of browsers using HTML Ids and XPath in Selenium.

Performed Regression testing for new builds and every modification in the application using Selenium WebDriver.

Attended weekly Project Status Meeting with Development team and QA Manager, and worked closely with team to define Test Scope, Gap Analysis, Risk, Dependency, and Constraints

Wrote SQL queries to perform data checking in the database.

Reporting to the onsite coordinator about the status of the test activities on a daily basis.

Environment and Tools: Azure DEVOPS, Windows XP Pro, Windows 7, SQL, .Net, Selenium, MS Excel, Microsoft Outlook, Share Point, IE, Mozilla Firefox, Chrome

City of San Antonio

Role: QA Tester Location: San Antonio, Texas July 2018 – September 2021

Project Description:

For years, City of San Antonio has utilized disparate systems to deliver permit, inspection, land development and code enforcement services to their customers. These systems became outdated and were unable to easily adapt to DSD’s changing business needs. This business needs to replace the outdated systems was identified, and BuildSA, formerly known as “Hansen/ECCO Replacement Project” was formally initiated.

Job Responsibilities:

Analyze business requirements and subsequent creation of high level technical design documents and technical specifications.

Responsible for supporting BUILDSA Project ensuring all aspects of Quality Assurance of Salesforce Internal and External web bases applications.

Act as a Subject Matter Expert (SME) for Aetna Insurance project cooperating with project management team and business unit in the requirements gathering process ensuring Salesforce Functionalities.

Responsible for writing the test cases and updating the existing test cases. Executed test cases manually to verify the expected results.

Regularly working on the Sprint User stories to verify all the Acceptance Criteria’s.

Used JIRA for bug tracking and reporting, also followed up with the development team to verify bug fixes and update bug status.

Created and filed various office documentation using MS Office applications.

Executing Test Cases and Defects were tracked and monitored using JIRA.

Attend Daily Scrum meeting to discuss the progress of the projects such as Defects, Business rules updates and User stories processes.

Develop detailed Test Scenarios, Test Case, Test Scripts, and prepare necessary Test Data for Test execution

Responsible for creating and maintaining Requirement Traceability Matrix and traced the requirements to the corresponding test cases

Designing the QA Dashboard using JIRA and updating the Execution Status.

Preparation of Test Plan, Test Cases, execution of Test Cases and defect management for various testing strategies like System testing, smoke testing, and Regression testing.

Posting Active net Receivables, non-receivables, Withdraw, Refunds, Cashier Payments between Accela and SAP.

Extensively performed Integration testing of Payment Adapter on multiple applications

Attended Meetings for discussion of Defects found, responding to test concerns and demonstrating key functions of the release.

Environment and Tools: JIRA, Postman, SQL MS Access, Windows 7 Professorial, SQL Plus, JAVA, Oracle 10g, MS Excel, MS Outlook, MS Word

Valley National Bank

Role: QA Analyst Location: Wayne, NJ February 2016 - June 2018

Project Description:

Valley National banking is a service which is provided by the bank to the High-net-worth customers (HNI) to manage their portfolio. They do services like wealth management services, Asset management, Accounts, loan Management etc. OneSource is a web-based system that streamlines our existing on boarding process and introduces an innovative KYC approach that will set transparent risk-based information requirements for client risk assessment.

Job Responsibilities:

Analyzed business requirements, functional specification, and the required documents for testing

Involved in Manual and Automation Testing of the application including creation of Test Plan, Test cases and Test Strategy.

Performed Backend Testing using SQL queries to validate the data in the backend Oracle database.

Performed functional, negative, regression and smoke tests on the new enhancements added to the web application.

Used Quality Center for requirements management, planning, scheduling, running or executing tests, tracking defects and managing defects.

Performed Extensive Manual Testing on the application across many supported Browsers and Platforms.

Assist other team members and engineers to determine root causes

Involved in extensive black box, end to end, integration, and regression testing.

Reviewed functional specifications and assists in evaluating test automation approach profiling of manual test cases for automation test candidates.

Performed re-test and verified bug fixes as needed

Coordinated with developers to recreate the errors and maintained the trouble log reports. Involved in conducting the test walk-through and worked closely with project management.

Allocated priorities test to all the cases into, taking consideration the product module priorities.

Conducted Manual Testing on test cases and provided feedback to the development team.

Documented the Test Results and presented the daily and weekly report to QA Manager

Attended daily stand-up call and defects triage meetings to track the progress of the projects such as Defects; Business rules updates and UAT process.

Environment and Tools: Web Browsers, JAVA, JIRA, Windows, Microsoft 365, Microsoft Outlook, WebEx, MS Access Server, and MS Office Suite

Education:

Master of Arts

Year – 1997

Visa Status:

US Citizen

References:

Will be provided upon request

Contact this candidate