CURRICULUM VITAE OF TJITJILA LISCHEN KGOBE

PERSONAL DETAILS

Surname : Kgobe

Names : Tjitjila Lischen

Gender : Female

Nationality : South African

Date of Birth : 19 December 1989

Identity Number : 891**********

Home Language : Northern Sotho

Other Languages : English and Afrikaans

Contact Number : 079-***-**** / 081-***-****

Home Address : House Nr. 767 Unit A Mankweng, Sovenga. 0727

Email address : ad1zq9@r.postjobfree.com

EMPLOYMENT HISTORY

Skills trainer at Galito’s, Limpopo

July 2022 to September 2023

Collaborate with management to identify store training needs.

Schedule appropriate training sessions.

Oversee and direct individual training sessions and provided optimal administrative support to employees.

Train and guide new employees.

Develop monitoring systems to ensure that all employees are performing job responsibilities according to training.

KFC, Mankweng, Limpopo

Shift Supervisor, November 2016 to June 2022

Effectively coordinated daily restaurant management operations, resulting in greater productivity and higher levels of customer satisfaction.

Worked to ensure the maintenance of restaurant sanitation and compliance with all safety regulations.

Placed orders for necessary goods such as food, kitchen tools, and cleaning products.

Addressed any customer concerns or wishes appropriately.

Brought forth a growing passion for food and hospitality.

Encouraged employees to do their best, and increased store productivity immensely.

Remained adaptable, flexible, and calm in high-pressure environments.

Explored customer feedback and noted changes to make.

EDUCATIONAL BACKROUND

Tertiary Education

Institution : Management College of Southern Africa (MANCOSA)

Qualification : Postgraduate Diploma in Business Management

Subjects : Organisational Behaviour, Strategic Marketing Management, Human Resource Development, Information and Knowledge Management, Strategic Management, Financial Management, Project Management and Operations Management

Year obtained : 2018.

Institution : University of Limpopo

Qualification : Bachelor of Commerce in Accounting

Subjects : Accounting, Auditing, Management Accounting and Taxation

Year obtained : 2013.

Secondary Education

Institution : Hoerskool Noorderland

Qualification : Grade 12

Subjects : English, Afrikaans, Biology, Accounting, Physical Science and Mathematics

Year obtained : 2007.

Other certificates

1.Galito’s Skills Facilitator Training Program July 2022.

2.Basic fire fighter, Basic first aid, Basic Occupational Health, and Safety - Capricorn Fire Training Academy 2019.

3.Yum! Brands certified in leading a Shift – Yum! Restaurants International 2017.

4.KFC management training – KFC Polokwane Training Academy 2017.

5.Pastel intermediate course – University of Limpopo 2012.

REFERENCES:

1.Name : Mr. Gerson Magano

Relationship : Franchise Manager (Galito’s)

Contact number : 060-***-****

2.Name : Ms. Agnes Phooko

Relationship : Area Coach (KFC)

Contact number : 082-***-****

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