SAM ADEGUNLE, SFPC, SMAC, PSM, SSM

ad1zpw@r.postjobfree.com 469-***-****

SUMMARY

A result-driven and experienced Scrum master with over 10 years of experience in the Information Technology Industry and 6+ years of experience in delivering large-scale software and Infrastructure projects on time. I deliver great results by facilitating, leading, mentoring, and coaching multiple Scrum teams and driving the adoption of Agile best practices, removing impediments, fostering self-management, and keeping teams focused on achieving success even in rapidly evolving and dynamic environments.

SKILLS

Facilitation, Conflict Resolution, Team Building, Team Mentoring, Team Coaching, Impediment remover, Adaptability, Attention to detail, Building cross-functional teams, stakeholder engagement, Problem-solving.

EXPERIENCE

DAIMLER AG, Portland Oregon

Sr Scrum Master Business Analyst Aug 2021 – Till Date

PROJECT: Leading the Infrastructure team in the migration of Infrastructures from an on-premises environment to the cloud of Microsoft Azure and leveraging the Microsoft AI services to deploy a chatbot on multiple communication channels to enhance user engagement, improve customer service and help streamline business operations.

Facilitates scrum events (backlog grooming, sprint planning, stand-up meetings, reviews, retrospectives, and release planning sessions) at a regular cadence and ensures there was full engagement.

Facilitates backlog refinement meetings to assist the Product Owner in refining epics, creating short, simple, and clear user stories, and refining, and maintaining the Product Backlog.

Introduce the implementation of the DevOps pipeline and other Agile best practices such as continuous integration/Continuous delivery, code/design reviews, and pair programming to the team, thus improving the product quality by 35%. as quality is key in this environment

Monitors and reports teams' progress, performance, and Sprint’s status via burn-down charts using JIRA.

Protects the development team from outside distractions, and removes impediments, or team conflicts.

Refines and evolves agile processes for predictable and rapid software delivery resulting in meeting 99% of project deadlines.

Working with the Product owner in gathering requirement from the stakeholders and ensuring that those requirements are written as users stories and tasks in the product backlog and prioritized accordingly

Ensured that the teams on the Agile Release Train (ART) were prepared for Program Increment (PI) planning events & commitments coming out of those events.

Helps the SAFe Agile transformation at both team and Program levels for the successful execution to support the delivery of strategic technology products.

Taking responsibility for managing dependencies between the Scrum teams and others within the Art, collaborating with other Scrum Masters.

Participates in a bi-weekly scrum of scrums (SOS) and drives conversations on cross-team risks and dependencies.

Introduced practices such as continuous integration, cycle timing, swarming, code/design reviews, and pair programming to the team which resulted in 25% velocity improvement.

Facilitated documenting, publishing, and executing the team's continuous improvement plan by implementing feedback from stakeholders review and action points from retrospectives.

Trained teams in Agile Development including the use of ALM tools like JIRA and Confluence, brainstorming using Mural and Miro, and user story mapping using other whiteboards.

FEDEX, Dallas Texas

Scrum Master Kanban Lead Jul 2019 – Aug 2021

PROJECT: Support two teams in the development and support of a Universal User Interface, automating and building a communication gateway with the RMS Console enabling end users to track, send and pull inventory across different locations. Also support rollout of VPC in Salesforce that helps us securely connect and track customer interactions and sales data.

Facilitates all Scrum ceremonies (standups, retrospectives, backlog refinement, sprint review, and planning sessions)

Work with the teams to remove impediments that slow down the teams’ progress.

Leading, coaching, and supporting teams in their journey towards agility- implementation of agile methods and processes that help teams put agility into practice in their way of work.

Organizes and facilitates customized agile workshop that helps promote 100% agility in the organization.

Keep teams focused on the sprint’s priorities, and business values and protect teams from over-committing.

Facilitates meetings to iron out blockers, conducted sessions with the product owner and other stakeholders on a regular basis, and helped the team to estimate more effectively, thus ensuring a healthy sprint process and increasing throughputs by 30%

Work with the product owners to devise effective ways of product backlog prioritization.

Use Kanban principles that resulted in a reduction of cycle times and lead times by 20% in less than 8 weeks.

Work with the product owner and the developers during the Sprint to ensure that all completed stories meet the definition of Done.

Assists team in making appropriate commitments through story selection, sizing, and task definition and participates proactively in developing and maintaining team standards, tools, and best practices reducing development time by 30%.

Provides visibility on stories using metrics and KPIs to display scrum teams' progress (Burndown chart, Velocity trend, estimation variance, Scope changes, Commitment reliability, defect leakage, burn-up and burn-down chart)

Build the team’s agile knowledge and empower the teams to make process improvements captured in sprint retrospective meetings and work with the team to follow up on action plans.

Frequent follow-up and friendly reminders to the teams on updating JIRA tasks daily for more accurate reporting.

Performs an active coaching role for organization-wide agile implementation and embracement.

VERIZON, Dallas Texas

Scrum Master June 2018 - July 2019

PROJECT: Supported two teams in the automation of Qualys dashboards which helps to visualize Verizon’s assets, discover vulnerabilities in all environments, and help the organization to prioritize such vulnerabilities for remediation by periodically deploying patches to vulnerable sites.

Facilitated all sprint ceremonies (standups, retrospectives, backlog refinement, sprint review, and planning sessions)

Facilitated backlog refinement meetings to assist the Product Owner in refining epics, creating short, simple, and clear user stories, and refining, and maintaining the Product Backlog.

Monitored and reported team progress, performance, and Sprint’s status via burn-down charts using JIRA.

Mentored and coached the scrum team to become a self-organized, cross-functional, and highly efficient team that delivers high-quality products and targets 5% quality improvement with each release.

Assisted team in making appropriate commitments through story selection, sizing, and task definition and participated proactively in developing and maintaining team standards, tools, and best practices reducing development time by 30%.

Facilitated a 20% reduction of defects leakage to the production environment by influencing the development team to make good use of its definition of done.

Tracked team’s velocity regularly to provide status updates to product stakeholders and helped the team to fine-tune the development process to attain consistent velocity.

Kept the Development team focused and shielded them from outside influences and distractions.

Identified problems, impediments, dependencies, and other team dysfunctions and facilitated quick resolution.

Nurtured high-performance and self-organizing teams through servant-leader relationships.

Planned and coordinated scheduled and resolved dependencies with other scum masters and teams.

Built relationships across business and technical partners and articulated business and technical information to diverse audiences.

Planned and defined team goals and objectives.

Ensured quality test and in-built quality across development life cycles as this is key in this environment.

C.H ROBINSON, Dallas TX

ServiceNow Business Analyst Aug 2014–June 2018

Project: Supported the CMDB & ServiceNow engineering team to Implement ServiceNow ITSM to replace the existing legacy system with ServiceNow's cloud-based platform to streamline IT processes, improve service delivery and enhance user experience while tracking IT service requests and incidents across the organization

Worked effectively with Product owners and the scrum master team to manage the product backlog and road map.

Understood PI Program Increment Planning to refine the backlog and prioritize stories.

Performed UAT testing with stakeholders and received sign-off for deployment.

Collaborated with diverse stakeholders to define requirements to complete devops tasks.

Facilitated scrum ceremonies (Daily stand-up, retrospective, backlog refinement, sprint review and planning sessions).

Gathered and documented detailed functional/Non-functional requirements for the ServiceNow ITSM implementation.

Prepared use cases and user stories that align with business needs.

Collaborated with ServiceNow developers and architects to design solutions that meet the documented requirements.

Ensured that the proposed design aligns with best practices and business objectives testing and Validation:

Developed and executed test plans to ensure the ServiceNow implementation meets the functional requirements.

Coordinated user acceptance testing (UAT) with end-users.

Assisted in developing training materials and user guides for the new system.

Participated in change management activities to ensure smooth adoption of the new system.

Created user stories tables and working on CMDB and relationship properties for all Cis.

SKYE BANK, Lagos Nigeria

Project Manager July 2013 – August 2014

PROJECT: I managed two teams in the implementation of a SPLUNK dashboard and monitoring systems which monitor the heartbeats of VMs and Servers across various data centers, triggering warning alerts and critical alerts and establishing a communication point such that threats to different environments are promptly detected and escalated resulting into a zero downtime of all environments.

Creating long-and short-term plans including setting targets

Making effective decisions when presented with multiple options for how to progress with the project.

Serving as a point of contact for teams when multiple units are assigned to the same project to ensure team actions remain in Synergy. Initiated, planned, executed, monitored, and controlled projects. Ensured that projects stayed within the projected. timeframe through early identification of scope creeps, impediments, and blockers, reporting all detected issues in a timely manner.

Communicating with executives on the board to keep projects aligned with their goals.

Performing quality control on the project throughout development to maintain the standard expected.

Adjusting schedules and targets on the project as needs or financing for the project change.

EDUCATION

Bachelor of Accounting Rufus-Giwa Polytechnic, Nigeria

CERTIFICATIONS

SSM Certified SAFE® 6.0 Scrum Master (Scaled Agile Inc.)

PSM Professional Scrum Master (Scrum.Org)

SFPC Scrum Foundation Professional Certification

SMAC Scrum Master Accredited Certification (Scrum International Institute)

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