EZRA BONIFACE SHAYO RESUME

Contact info; Phone +255-***-***-*** /+255-***-***-***

Email; ad1ziv@r.postjobfree.com

Adress; Mbezi Beach, Dar es Salaam, Tanzania

P.O. BOX; 25145 Dar es salaam, Tanzania

SUMMARY

Ezra Boniface Shayo is a dynamic professional with over 5 years of expertise in clearing and forwarding, transport and logistics management, and loan services for 2 years. Known for his discipline, dedication, and passion, Ezra's outstanding deliveries are fueled by his perseverance, teamwork, and a constant desire to learn. A multifaceted and energetic individual, Ezra brings a proven track record of excellence to any team, coupled with a commitment to staying ahead in dynamic industries. Tenacious financial management professional continuously capturing new business. Connect with customers using relationship-focused approaches. Exceed financial targets with forward- thinking strategies and exceptional business acumen. Experience

• February 2022-November 2023

1. Assets Finance Officer, Watu Credits Dar Es Salaam Tanzania Duties

• Attracting Clients to our Asset Finance products as well as maintaining the service standards in serving our existing customers and expanding customer base

• Acting as contact person at nominated sales point(s) for all incoming inquiries from potential and existing clients regarding Asset Finance products

• Providing proactive, accurate, detailed and comprehensive product presentation in response to Client’s inquiry

• Accompanying client at all stages of the asset financing process from the moment of inquiry to the release of the asset

• Ensuring proper and timely loan request processing, acquiring necessary documentation and ensuring asset proper release including tracking installation, issuance of plates and asset insurance

• Ensuring documents are compiled and provided to Branch for timely return of loan document forms to Head Office for record keeping

• Maintained positive working relationship with fellow staff and management. SKILLS

• Financial Administration

• Customer Service

• Work Planning

• Business Relationship Management

• Team Building Leadership

• Sales Support

• Relationship Building

• Strategy Development

• Goal Setting

• Asset Control

• Customer Relationship Development

• Loan Processing

• Planning and Coordination

• Master in using Microsoft words

• Able to work with a Team and under Pressure

• December 2016-January 2022

2. Clearing & Fowarding Officer Lukundo International Co LTD

Duties

• Responsible for meticulously verifying and recording cargo shipments, ensuring the accuracy of shipping manifests and maintaining complete records of cargo movements throughout the port

• In addition to that, I was responsible for upholding the integrity of cargo handling and facilitating smooth customs clearance.

• Supervised subordinate staff in carrying out daily duties and activities.

• Provided guidance to team members on how to effectively complete tasks within established timelines.

• Managed training programs designed to improve customer service skills among staff members.

• Developed strategies for improving operational efficiency while reducing costs.

• Analyzed data trends related to customer feedback surveys in order identify areas needing improvement.

• Maintained positive working relationship with fellow staff and management.

• December 2015-November 2016

3. Tally Clerk Officer Lukundo International Co LTD Duties

• Responsible for handling the documentation, customs clearance, cargo inspection, tariff calculations, and other aspects of transporting goods through the port

• Ensure the smooth movement of cargo and comply with all relevant regulations.

• Maintained positive working relationship with fellow staff and management.

• Responsible for meticulously verifying and recording cargo shipments, ensuring the accuracy of shipping manifests and maintaining complete records of cargo movements throughout the port

EDUCATION AND TRAINING

TRAINING

1. Transport & Logistics

• College (NIT)

• Time-Feb-2017 - Jun-2017

• AT: Dar Es Salaam Temeke

EDUCATION

• O-level Education, 2013, Primary Education, 2009

Languages

• Swahili

• English

Awards, Accomplishments, and Honors

• Three, time winning Employee of the month at Watu credits

• One time winning an Employee of the year at Watu Credits

• Holding a Certificate on Providing Good Customer care at Watu Credits

Referees

• Branch Manager, Watu Credit

Sarah Sayore

Phone +255***-***-***

Email ad1ziv@r.postjobfree.com

• Supervisor, Lukundo international Co.Ltd

Patrick Kiwanda

Phone +255***-***-***

…… THANK YOU……

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