Christina D. Navarro, MBA

Milwaukee, WI 1-312-***-**** ad1zhr@r.postjobfree.com linkedin.com/in/cdnavarro HR BUSINESS PARTNER / OPERATIONAL MANAGEMENT

SKILLS

HR Business Partner

Training & Development

Conflict Resolution

Change Management

HRIS Implementation

Total Rewards &

Compensation

Strategic Management

Policy/Program Development

Research Analysis & Data

Management

HR Generalist

Finance & Budgeting

Leadership & Coaching

Performance Management

Contract Negotiations and

Compliance

Payroll and Benefits

Administration

Operational Management

PROFESSIONAL EXPERIENCE

CDN CONSULTING - Chicago, IL, Milwaukee, WI and Virtual Provide consulting and operational management and support to for-profits, non-profits, and startups locally and across the nation

Director of HR and Operations, January 2013 to Present Leadership

• Hiring employees and perform difficult staffing duties, including dealing with understaffing, refereeing disputes, firing employees, and administering disciplinary procedures. • Develop or implement product- marketing strategies, including advertising campaigns or sales promotions. • Direct and coordinate organization's financial and budget activities to fund operations, maximize investments, and increase efficiency. • Establish and implement departmental policies, goals, objectives, and procedures, conferring with board members, organization officials, and staff members as necessary. • Manage staff, preparing work schedules and assigning specific duties. • Monitor businesses and agencies to ensure that they efficiently and effectively provide needed services while staying within budgetary limits. • Review financial statements, sales and activity reports, and other performance data to measure productivity and goal achievement and to determine areas needing cost reduction and program improvement. Human Resource and Operational Management

• Administer compensation, benefits and performance management systems, and safety and recreation programs. • Advise managers on organizational policy matters such as equal employment opportunity and sexual harassment and recommend needed changes. • Allocate human resources, ensuring appropriate matches between personnel. • Analyze and modify compensation and benefits policies to establish competitive programs and ensure compliance with legal requirements. • Analyze training needs to design employee development, language training and health and safety programs. • Conduct exit interviews to identify reasons for employee termination. • Analyze statistical data and reports to identify and determine causes of personnel problems and develop recommendations for improvement of organization's personnel policies and practices. • Develop or administer special projects in areas such as pay equity, savings bond programs, day-care, and employee awards. • Maintain records and compile statistical reports concerning personnel-related data such as hires, transfers, performance appraisals, and absenteeism rates. • Serve as a link between management and employees by handling questions, interpreting and administering contracts and helping resolve work-related problems. • Prepare personnel forecast to project employment needs.

• Plan, organize, direct, control or coordinate the personnel, training, or labor relations activities of an organization. • Plan, direct, supervise, and coordinate work activities of subordinates and staff relating to employment, compensation, labor relations, and employee relations. • Plan and conduct new employee orientation to foster positive attitude toward organizational objectives. • Analyze internal processes and recommend and implement procedural or policy changes to improve operations, such as supply changes or the disposal of records. • Plan, administer and control budgets for contracts, equipment and supplies. • Prepare and review operational reports and schedules to ensure accuracy and efficiency. • Administer and score applicant and employee aptitude, personality, and interest assessment instruments. • Compile and prepare reports and documents pertaining to personnel activities. • Examine employee files to answer inquiries and provide information for personnel actions. • Record data for each employee, including such information as addresses, weekly earnings, absences, number of sales or production, supervisory reports on performance, and dates of and reasons for terminations. • Request information from law enforcement officials, previous employers, and other references to determine applicants' employment acceptability. • Process, verify, and maintain personnel related documentation, including staffing, recruitment, training, grievances, performance evaluations, classifications, and employee leaves of absence.

MARKET PERFORMANCE GROUP, LLC — Chicago, IL

Managing Consulting company providing management, marketing, analytical, and sales/services support for the CPG industry

Operations Manager, July 2013 to July 2016

• Managed all day-to-day Human Resource activities; payroll, benefits, employee tracking, recruiting, on- boarding, etc. • Communicated with clints; meeting coordination, draft/review agreements and proposals. • Conceptualized and developed database to share personnel information and share best practices across our distributed team. • Supported internal client-focused teams by providing administrative support, P&L and resource tracking, meeting planning, recruiting efforts, etc. • Lead an administrative team of 3 providing leadership, supervisory duties, and mentoring. BRYANT & STRATTON COLLEGE — Milwaukee, WI

For-profit college geared to providing degrees that will provide careers for students HR Coordinator, January 2010 – October 2012

Served as Lead Receptionist before being recruited by HR Manager to run HR department for the Bayshore Campus and help lead the college-wide HRIS implementation EDUCATION

UNIVERSITY OF CONCORDIA — River Forest, IL

Master of Business Administration – (MBA) - Change and Leadership Management Graduated with 3.94 GPA, 2015

UNIVERSITY OF WISCONSIN – MILWAUKEE — Milwaukee, WI Bachelor of Arts – Sociology (BA), Graduated with Honors, 2012 PROFESSIONAL DEVELOPMENT

UNIVERSITY OF MINNESOTA — Online

Human Resource Management: HR for People Managers Specialization – 2021 HARVARD UNIVERSITY — Online

Systematic Approaches to Policy Design – 2021

Exercising Leadership: Foundational Principles - 2021

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