Lisa A. Holland, DVM

Newport News, Virginia *****

757-***-****

ad1zh4@r.postjobfree.com

EXECUTIVE PROFILE

An accomplished management professional with experience delivering optimal results & business value in high-growth environments. Analytical, innovative, and collaborative leader passionate about fostering a culture of service excellence, transparency, and continuous improvement. Known for maintaining an uncompromising focus on high-quality standards and bottom-line profit improvements, team development, reducing turnover, client-facing service, and sales skills, uncovering key revenue drivers as well as vital expansion opportunities.

CORE COMPOTENCIES

● Critical Thinking / Problem Solving – Observational, technology, and metrics-based analytics to drive change

● Human Resources – Team member lifecycle management – Recruit / On-Board / Review /Discipline / Exit

● Team Development – Mentor and coach teams around best-in-class client service and patient care

● Collaboration – Engaged, intelligent, thoughtful collaborative, accountable, and passionate internal team member

PROFESSIONAL EXPERIENCES:

Veterinary Medical Director, Colony Animal Hospital (3/20-5/22)

oProvide leadership and veterinary care since transitioning from previous management ownership.

oUpdate protocols and equipment for AHAA accredited facility

oStaff management-Hire/Train/Review/Discipline

Veterinary Medical Director, Primary Surgeon, Peninsula Regional Animal Shelter (1/15-3/20)

Largest open door shelter in the tri city area. Facility to 4 city jurisdictions.

oProvide medical and surgical needs for shelter animals

oIntegral part of veterinary clinic start-up and management

oDesigned all veterinary medical and surgical protocols

oProvide recommendations for containment and treatment of infectious disease

oCoordinate with shelter employees to mitigate animal medical issues

oProvide preventative and medical treatment to shelter foster animals.

oWork with animal control, public media, and surrounding community, testify in court

for animal abuse cases.

Doctor of Veterinary Medicine, Self Employed (7/13-12/15)

oPrimary Surgeon, Animal Resource Foundation

oRelief Veterinarian for local animal hospitals

Veterinary Medical Director, Surgeon, NVA Animal Medical Care Center (9/08-06/13)

oDesigned veterinary medical and surgical operational protocols

oCompletely redesigned clinic culture to promote long-term growth and sustainability

oLed clinic from negative growth state to 5% growth over budget. Received Presidents Award

oStaff management

Veterinary Medical Director, Surgeon, VCA James River Veterinary Hospital (8/05-9/07)

oSelected to provide successful leadership and veterinary care in a failing clinic

oFacility went from loss to profit in only one year

Associate Doctor of Veterinary Medicine, Grafton Animal Hospital (5/00-7/05)

Provided medical, surgical and preventative healthcare for patients

EDUCATION:

M.B.A., suma cum laude, Aspen University, Aspen, CO (6/15)

DVM, VA-MD Regional College of Veterinary Medicine, Blacksburg, VA (5/00)

B.S. Biology, magna cum laude, CNU, Newport News, VA, (5/95)

RESEARCH:

Research Assistant, Old Dominion University (94-95)

Entomology research involving two different species of termite

Effects of temperature and termite host starvation on feeding by protozoan

symbionts in Reticulitermes flavipes termites. Publication in Microbial Ecology 1998, Vol. 36

ORGANIZATIONS:

American Veterinary Medical Association

Appointed AVMA Ambassador and Veterinary Consultant to Congressman Scott

Association of Shelter Veterinarians

Virginia Veterinary Medical Association

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