Wycliffe Omondi Onyango

613-***-****

ad1zh3@r.postjobfree.com

*** ******** ******, ********, *******, K7L 1E7

Time available for work Monday to Sunday 7.00am -8.00 PM

(Morning, Afternoon and Evening shifts)

CAREER OBJECTIVES:

Teacher and agriculturist with experience developing and implementing diverse curriculum’s covering wide range of subjects. Highly skilled at motivating students through positive encouragement and reinforcement of concepts via interactive classroom instruction and observation. Successful in helping students develop strong literacy, numeracy, social and learning skills.

•Customer focus- to prioritize the needs and preferences of customers.

•Persuasion and communication skills- to articulate product features and benefits persuasively, helping customers see the value in their purchase.

•Target-Driven and Results-Oriented- To Be goal-oriented and motivated to achieve or exceed sales targets. This includes upselling, cross-selling, and meeting performance metrics.

SKILLS

•Expert-Computer Literate (Ms. Office, Email, Internet, Software, PowerPoint, Social Media)

•Excellent customer service skills.

•Flexible to workday, evening and weekend shifts based on need.

•Excellent Leadership and teamwork skills.

•Excellent communication and interpersonal skills.

WORK EXPERIENCE

Retail Supervisor Tuskys Supermarket, Thika branch Jan 2020 - Sept 2023

•Maintained inventory levels and conducted regular stock take.

•Oversaw cashiering activities and ensure accuracy in cash handling.

•Assisted in conducting performance evaluation for retail staff members.

•Collaborated with management to develop and implement store policies and procedures.

•Setting and attaining sales goals.

•Supervised and coordinated the retail staff and cashiers.

•Assigned retail staff duties and prepared work schedules.

•Resolved customer complaints and issues.

Retail associate Tuskys Supermarket, Rongai branch Sep 2018 – Dec 2019

•Maintained inventory levels and conducted regular stock take.

•Undertook cashiering activities.

•Reporting any damaged or broken products.

•General cleaning of the retail products to maintain hygiene.

•Provided customer services.

•Packaged customer products.

Retail Phones Sales Associate Fone Express, Kisumu Jul 2017 - Aug 2018

Sold mobile phones and phone accessories

Processed payments.

Maintained stock inventory.

Maintained good customer services.

Sales Associate Tumaini Mart, Kisumu Apr 2014 – Jun 2017

Welcoming and engaging the customers as they enter the store.

Assessing customer needs and directing them to goods.

Working with cash registers and processing payments.

Giving customers advice about sales and promotions.

Stocking and arranging shelves and display areas.

Maintained stock inventories

Board of management Teacher Kisumu Day Secondary Mar 2013 – Mar 2014

Taught of biology and agriculture

Classroom teacher

EDUCATION

Firs

1.Certificate in customer Service 2014 - 2016

Kenya School of Professional studies, Nairobi

2.Certificate in computer applications 2012

Global computer training in Nakuru.

3.Diploma of science in Agricultural Education and Extension 2009 – 2012

Egerton university, Njoro Nakuru.

4.Kenya certificate of secondary education 2001 – 2004

Maranda High School

VOLUNTEER WORK

1.Deliverance church international, Nairobi Part time 2019 - 2023

•Cleaning the church, fund raising, collecting and organizing donations.

2.Community social worker in Kisumu Central 2013 - 2016

•Mental health awareness and fight against substance abuse

References

1.Ms.Linda Noreh 2. Mr. James Nyakundi 3. Ms. Rachel Wachira

Head Marketer Branch manager Supervisor

Tuskys Supermarket Fone Express Tumaini Mart

P.O Box 459**-***** P.O Box 146**-***** P.O Box 91- 00100

Phone: +254********* Phone: +254********* Phone:+254*********

Contact this candidate