Customer Service Representative
Resume:
ANGELA RICE
Greenville, SC *****
*************@*****.***
Very fast learner hard worker willing to relocate. Always looking to learn something new good work always on time. I know alot of different skills
Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
Caregiver
The Blake at Hollingsworth Park - Greenville, SC
November 2022 to Present
Caregiver help residents to restroom get dressed personal assistant Medical Courier
Associated Couriers LLC - Easley, SC
Present
Delivery medication
Customer Service Representative
LifeMD - Greenville, SC
February 2022 to May 2023
Making outbound calls for missing info
Caregiver
The Palmettos of Mauldin - Greenville, SC
January 2021 to May 2022
Helping bathing feeding residents dressed them help down to meals Concierge
MARRIOT INTERNATIONAL INC
May 2019 to May 2019
Cleaning and sanitizing toilets, showers/bathtubs, countertops, and sinks Maintaining a clean and sanitary kitchen area
Making beds and changing linens
Washing windows
Vacuuming and cleaning carpets and rugs
Sweeping/vacuuming, polishing, and mopping hard floors Sorting, washing, loading, and unloading laundry
Ironing clothing items
Using any cleaning equipment such as vacuums, mops, and other cleaning tools Keeping bathrooms stocked with clean linens, toiletries, and other supplies Cleaning mirrors and other glass surfaces
Emptying trash receptacles and disposing of waste
Steaming and cleaning draperies
Washing blinds
Tidying up rooms
Monitoring cleaning supplies and ordering more as needed Reporting any necessary repairs or replacements
Liaison
PAI
January 2018 to March 2019
Provided daily inventory reports to management
Processed adjustments to inventory warehouse
Supervised counters and verified inventory count
Liaison between various departments to ensure inventory correctly Communicated with all levels of management
Problem solved and analyzed inventory reports and numbers Quality Auditor, Syncreon
February 2016 to January 2018
Collected and verified facts relevant to the damage of an underground facility Assessed root cause of damage occurrence and initiates prevention plans. Conferred with staff regarding damages, providing feedback and training to Damage Prevention Specialist.
Examined completed tickets determining whether locates were performed accurately and in compliance with established standards.
Monitored workers, verifying proper usage of equipment and maintenance according to quality assurance standards.
Sitel
Customer Service Represenative - Greenville, SC
Usaa loan applications
Education
High school diploma
Skills
• Verbal and written communication
• Basic Computer skills (3 years)
• Detailed- oriented skills
• Organization
• Simple mathematical knowledge
• Critical thinking
• Time Management
• Quality Audits (4 years)
• Assembly (4 years)
• Manufacturing (5 years)
• Fact Checking
• Copy Editing
• Proofreading
• Quality Assurance (3 years)
• Copywriting
• WordPress
• Windows
• Confluence
Certifications and Licenses
Driver's License
October 2021 to October 2030
Assessments
Work style: Reliability — Proficient
September 2021
Tendency to be reliable, dependable, and act with integrity at work Full results: Proficient
Customer focus & orientation — Proficient
January 2022
Responding to customer situations with sensitivity Full results: Proficient
Home health aide skills — Proficient
January 2022
Providing care to patients in a home setting
Full results: Proficient
Early childhood development — Completed
January 2022
Knowledge of the development of children ages 0-3 and of ways to foster that development Full results: Completed
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
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