908-***-****

ad1zf8@r.postjobfree.com

Morristown, NJ

C O N T A C T

S K I L L S

E D U C A T I O N

E X P E R I E N C E

Salesforce, Hubspot, Slack

Customer Service

Bachelors of Science, Marketing

Rutgers Business School

Associate, Communications

Rutgers University, NJ

Hills Views & Valleys Remote

Sr. Account Director

Implemented successful marketing communications for global brands across multiple platforms & channels.

Maximized new client acquisition figures, increasing ROI 400% Built & nurtured the company’s first high profile accounts valued over $65M

Spearheaded strategic marketing initiatives for ad campaigns via social media & print for UHNW accounts (Rolls Royce, Tiffany & Co., Ritz Carlton, etc.)

Consistently collaborated & liaised between creative & key managers presenting creative solutions through storytelling, consultative conversations, ensuring objective and standards. Achieved creative solutions through digital media slashing print costs by 60%

Represented the magazine at Formula 1, establishing high value relationships generating $500k in revenue by Q3. Participated in and lead brainstorming sessions with cross functional teams.

6/21-10/23

J A N I N A G O N Z A L E Z

S E N I O R A C C O U N T E X E C U T I V E

MS Suite, G Suite, Mac OS

Creative Direction & Innovation

Global Business & Marketing Strategy

Copywriting

Tiffany & Co. New York, NY

Sr. Client Relations Specialist 7/17-6/21

Cultivated & nurtured over $80M in client portfolio on an international level, managing their account’s firsthand. High Ticket Sales

Forecasting & Data Analysis

Business Strategy & Development

Results-driven account executive with over 15 years in B2B, B2C and D2C expertise. Specializing in account management, trends analysis & forecasting with an emphasis in CRM. Demonstrated ability to create & execute multi-year marketing and sales growth strategies generating $1M at each account. Entrepreneurial at heart and a team player recognized for the ability to analyze, evaluate, and enhance a business plan, while fostering strong relationships across different countries, time zones and cultures resulting in 60% YoY growth.

Customer Strategy & Excellence

Business Relationship Management

Tableau, Adobe, Netsuite

Adaptability & Problem Solving

Continuously exceeded weekly, monthly, & quarterly sales goals by 40%.

Achieved and improved greater target market audience driving retail performance by 60% through social media marketing, strategic celebrity endorsements, incorporating and promoting new Polo concept into Ralph Lauren Brands

Aligned with HQ, store managers, division heads, visual team and other key partners on seasonal focus and marketing initiatives to merchandise windows and store mannequins strategically. Monitored track of all inventory and ensure product flows to the floor regularly.

Exceeded weekly and monthly sales targets via up-selling, cross-selling promotion of Ralph Lauren brands by 40%

Built and nurtured international rolodex of clients through meaningful engagement via events and personal styling appointments. Executed floor moves based on seasonal directives, modifying as required based on business trends, and sales data. Develop, manage and maintain relationships with editors, stylists, bloggers, etc. for a variety of media including trade, fashion, business and regional for print, online and broadcast.

Ralph Lauren Short Hills, NJ

Sr. Sales Executive 8/14-7/17

Initiated customization of luxury goods via email, phone & chat, using mock-ups for special and or large orders increasing value and ROI by 20% at each sale.

Continuously exceeded weekly, monthly, & quarterly sales goals Implemented marketing & sales plan initiatives that drive traffic, conversion, customer retention and revenue.

Leveraged customer reports, CRM, analytics to understand consumer demographics, purchase & fashion trends to develop effective strategies that exceed sales targets by 40% Consistently ranked highest producer in sales, capping in at

$500,000 in my first year, with no prior experience (not including high jewelry sales skus $20k+.)

Liaised directly with National & International stores to receive/ send merchandise, as well as to implement feedback, roll out global tools

& guidelines to support individual stores target goals and priorities. by 40%.

C E R T I F I C A T I O N S

Google Data Analytics

Rutgers Business School

PMP®

Pursuing

Pursuing

Agile Leadership:

Introduction to Change

University of Colorado

Spanish - Fluent

Italian - Conversational

English - Native

L A N G U A G E S

Proactively conducted client check-ins, upsell/cross-sell, addressing and resolving all concerns, questions, ecalations, always using CRM.

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