Dale Nelson

Salem, OR

-Email me on Indeed: http://www.indeed.com/r/Dale-Nelson/49fb776a2f4501e9

Outside sales specialist with strength in negotiations, e-commerce and customer service. Excellent interpersonal and time management skills. Enthusiastic Sales and Customer Service professional with expertise in communication and negotiating. Driven to provide superior quality customer service. Innovative in leveraging extensive knowledge of products and services as well as creating solutions for customers to drive loyalty, retention and revenue. Highly adept at training, managing, coaching and mentoring sales and customer service associates with talent for interacting with staff at all levels of organization and public.

Authorized to work in the US for any employer

Work Experience

Sales Associate

Timber Town Harley-Davidson - Salem, OR

January 2020 to July 2021

• Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.

• Set and achieved company defined sales goals.

• Selected correct products based on customer needs, product specifications and applicable regulations.

• Identified new business opportunities through cold calling, networking, marketing and prospective database leads.

Outside Sales Representative

G & G Auto Care Supply - Salem, OR

June 2017 to January 2020

• Drove store revenue by offering customers accessories and related purchases to complete selections.

• Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.

• Negotiated terms and contracts with clients to maintain profitable sales.

• Conducted market research and analysis to identify key customer segments. Transport Driver

Power Sport Service LLC - Salem, OR

July 2007 to 2017

• Protected people and equipment from hazardous materials by using correct procedures.

• Drove truck in urban and rural areas to expertly make high volume of deliveries.

• Demonstrated superior transport service, providing accurate time estimates and courteous responses.

• Complied with truck driving rules as well as company policies and procedures regarding safe vehicle operations.

• forklift trained and certified

Education

High school diploma

Mcnary High School - Keizer, OR

Skills

• Sales

• Merchandising

• Outside sales

• Cold calling

• Negotiation

• Inside sales

• Salesforce

Certifications and Licenses

Motorcycle License

Driver's License

Forklift Certification