Business Development/Sales/Account Management/Dir

PROFILE

•EMBA (Class of July ****) - Quantic School of

Business and Technology

•High-performing Account/Sales Manager with 10+

years of experience in a diverse range of markets

and expertise in Blockchain/Crypto technologies,

SaaS, Fintech, Sales, Client Relations, and Business Development.

•Certified Fullstack Web Developer (Ruby on Rails

and Python, JavaScript, HTML5, CSS, SQL and

Database Schema, BootStrap, Figma +, Server and

Network Architecture)

•Salesforce and other CRMs

•SEO techniques

•Solution-driven / problem-solving skills

•Customer-oriented

•Excellent communication skills/ability to

communicate with stakeholders of several levels

•Client Support and Communications management

•Fintech System Monitoring and Reporting

•Project Management and Operations skills

•Language skills: English (native), Portuguese

(native), and Spanish (advanced business)

•Highly adaptable and skilled team player

EDUCATION

EMBA, Quantic School of Business and Technology

04/2023 – 07/2024

Executive MBA program

Certification in Full-stack WebDevelopment,

LE WAGON CODING BOOTCAMP

11/2019 Tokyo, Japan

Ruby on Rails, JavaScript, CSS, HTML, SQL

Certification in Blockchain Technologies and

Business Innovation, MASSACHUSETTS INST. of

TECHNOLOGY (MIT) - Sloan School of Management

10/2018

Certification in Computer Science - Python,

UDACITY

06/2018

Certification in Financial Markets - Prof Robert

Schiller, YALE UNIVERSITY

03/2018

Honor Student - Grade: 95,2%

Certificate in International Business, Funcex

01/2018 Rio de Janeiro, Brazil

Technical Certificate in Supply Chain Control and

Planning, SENAI

08/2008 Rio de Janeiro, Brasil

B.A. Mass Communication and Journalism,

FACHA - FACULDADES INTEGRADAS HELIO ALONSO

01/2000 – 01/2005 Rio de Janeiro, Brazil

PROFESSIONAL EXPERIENCE

Account Executive/Account Manager, AlphaPoint

10/2021 – 10/2023 New York, USA

•Sales cycle management utilizing superior communication, presentation, and organizational skills to achieve maximum sales and the highest level of customer service

•Multimillion-dollar governmental account management

•Secure trusting and enduring relationships with international customers at the C-Suite and Stakeholder levels

•Simultaneous multiple crypto-trading projects/account management for clients in all continents by developing SaaS Crypto Exchange products, Crypto Wallet Applications, and Liquidity Systems

•Project Management and Operations activities coordination for larger accounts (Agile/Scrum) along with the respective teams to ensure client satisfaction

•Guaranteed clear communication via progress reports and periodic presentations

•Management/Client communications/System monitoring and Alerting support in cooperation with Monitoring and Security teams

•Constant process revision and improvement in cooperation with the Senior teams

•Financial reporting/AR management of dedicated accounts in cooperation with the Finance team

•Client negotiations/Upselling/Contract revisions with a focus on client well-being and satisfaction throughout the process Overseas Business Development/Account Manager, ChainUp Japan 06/2020 – 10/2021 Tokyo, Beijing, Hong Kong, Shenzhen, Singapore

•Forged trusting and enduring relationships with international customers at the C-Suite and Stakeholder levels to maximize client retention and satisfaction

•Reported to and created business strategies directly with the CEO

(Japanese branch) and the VP (Beijing HQ) to promote revenue growth and achieve mid and long-term goals

•Managed multiple crypto-trading projects for clients in all continents by developing SaaS Crypto Exchange products, Crypto Wallet Applications, DeFi, and Liquidity systems (B2B), as well as crypto investment products such as FILECOIN and CHIA Mining instruments

(B2B/B2C)

•Set and reached ambitious sales goals and reached company KPIs in access of 500,000 USD/year by self-developing 50-100 new leads/prospects a week and closing 1 new major product deal per month

•Consistently outperformed goals through the development of successful business initiatives and effective sales leadership by managing a team of associates and independent representatives

•Utilized superior communication, presentation, and organizational skills to achieve maximum sales targets and the highest level of customer service

•Consistently worked with the Tech team to onboard and integrate new clients and develop existing client relationships

•Contract negotiations

•Managed full sales cycle, including post-sales/client relations with a focus on upselling additional products and solutions

•Created Digital Marketing strategies for Japan and Overseas Markets

•Utilized programming skills in developing the Japan office's Landing Page and optimized it for organic traffic purposes (via SEO techniques)

Ed Gemmal

ASYL Court #204, 1060047 Minami Azabu 2 chome 1-8 Minato-ku, Tokyo, Japan ****.******@*****.***

+81-701******* eduardo-s-gemmal-65234924 EddieStrada edgemmal.com LANGUAGES

English

Portuguese

Spanish

Japanese

AWARDS

Honor Student, Yale University

Certificate in Financial Markets (with honors)

TECH PROJECTS (PERSONAL)

Flavie - http://Flavie.co, A Web App that turns

Youtube videos into flashcards(Ruby on

Rails/JS/HTML/CSS)

•Backend capacity generating Controller actions in an MVC model / Frontend capacity developing the

UI/UX features as well as Visual Concept of the

Layout and Logo/Brand

•Project Management: organizing and tracking the

Team's progress

Hello World Packages -

http://www.edgemmal.com/, A Web App

Marketplace for local treats from around the

globe(Ruby on Rails/JS/HTML/CSS)

•Fullstack capacity - Conceptualized, planned,

launched the User Journey on Figma, Setup the

Backend MVC model, and Frontend Layout

Mister Mixer - http://www.edgemmal.com/, A

Marketplace type App to create/show/edit your drink recipes(Ruby on Rails/JS/HTML/CSS)

•Architected and designed the whole concept and

MVC structure

VOLUNTEER EXPERIENCE

Beach Cleaning Volunteer, SEGO Initiative Project

2018 Fujisawa Beach, Japan

Fujisawa Beach Cleaning Project - SEGO Initiative

Counseling; Consultant,

Student body member (MOVVES/ ATUAÇÃO)

1999 – 2003 Rio de Janeiro, Brazil

Social: Soup kitchen volunteer;

Ecology: reforestation projects;

Media: event and video production among poor

communities.

Business Development Manager, Latoken Crypto Asset Exchange 09/2019 – 06/2020 Tokyo, Japan

•Developing leadership skills by promoting events and presenting products

•Client Relationship Management: Establishing and maintaining long- lasting relationships with corporate clients at the C-Suite level and Stakeholders

•Developing sales leads for the Global Sales Team through digital media, face-to-face meetings, and video conference

•Contract negotiation

•Collaborating with external allies using business strategy, planning, and promotion to generate new business

•Continuous market research and data-driven business strategy planning

Lead English Teacher, Kids Duo

07/2018 – 08/2019 Chiba, Japan

•Created purposeful lesson plans, leading classes and supporting staff

•Provided updates on the children's health and emotional well-being to their parents.

•Kept logs, in-depth portfolios and assessments of each child. Sales Business Partner, JungleMe

10/2013 – 03/2018 Rio de Janeiro, Brazil

•Sales, Content Marketing, Social Media, Customer Relations Management and Tour guidance

•Generated 30% increase in Business revenue, and 50% Company growth in 2 years Increase in client satisfaction, retention and return in the 1st 2 years

•Supported the Sales, Marketing and Product teams in providing relevant account information

•Proactively managed client satisfaction and service delivery New Business Development, Marketing and Media Manager, Rob Digital

01/2010 – 03/2011 Rio de Janeiro, Brazil

•Strategy and Product Development, Overseas Contract Negotiation, Content Management; Digital Marketing/Sales, Market research

•Brand and Business promotion on Events and Social Media

•Created new revenue streams by cultivating successful partnerships with overseas clients such as, Spotify, Amoeba and iTunes stores, as well as independent buyers in Japan, increasing revenue by 15% in 1 year period

Business Owner, Electronics Recycling Business

10/2007 – 10/2009 Rio de Janeiro, Brazil

•Developed a reputation as an efficient service provider

•Positive reviews acknowledging dedication to excellent customer service and client relations

•Supply chain/operations management

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