\

James M. Vandeventer

***** *. **** *****

Claremore, Ok 74017

918-***-****

ad1zee@r.postjobfree.com

OBJECTIVE

To broaden my career beyond the restaurant culinary arena, but simultaneously seek employment with a valued organization and/or progressive company where I can excel with the company and apply the knowledge, skills and abilities acquired throughout my professional career.

HIGHLIGHTS

9+ years of restaurant, managerial and supervisory culinary experience

40+ years in Vehicle Sales, Sales Management, F & I, Internet & Fleet Management and Training; Vehicle Purchases, etc.

Management of financial and operational data

Adept of profit and loss analysis, cash controls, labor analysis, yields and calculation both theoretical and actual food costs or other categories within a company

Ability to influence others to gain commitment and adhere to corporate goals

PROFESSIONAL EXPERIENCE

VFW Post and Auxiliary #2976

1717 West Dupont St.

Claremore, Ok 74017

918-***-****

Concession Kitchen Manager & Cook

June 2021 – July 2022

Recruited, trained, and developed the best associates to drive a high-performance team that consistently exceed customer expectations

Oversaw Inventory Management; maintained good rapport with vendors

Maximized store sales by promoting merchandising and marketing programs

Executed job responsibilities for associates and customer orientation; food presentation (i.e., completed daily checklist and adhered to food concept program guidelines)

Evaluated VFW conditions and customer service levels; took corrective action

Managed controllable cost by reducing inventory/cash control margin objectives

Ensured personnel/payroll admin duties completed accurately in line with company policies

Motivated and engaged the store team to execute store goals

Demonstrated an ability to support a positive work environment and professionalism

Cook

Cook and prepared food to order based on standard menu and weekly/daily specials

Worked independently; maintained a clean and well stocked kitchen

Vandeventer/Welch Classic Autos

Los Angeles, CA

Owner/Operator

2009 – Current

Manage all aspects of sales and restorations of classic autos

Inspect vehicles to determine restoration needs

Research classic cars to ensure that repairs match how the vehicles looked

Re-install new parts ordered piece by piece

Diagnose and rectify classic vehicle faults

Strip components and assess their condition and either restore or replace them

Produce concise parts and materials requirements lists to assist with the procurement process

The Courtyard Restaurant LLC

8543 Santa Monica Blvd.

West Hollywood, Ca 90069

Operating Partner

Dec 2003– Nov 2009

Responsible for managing daily operations; selected and trained employees, and

Oversaw inventory and ordering of food and supplies

Increased sales profits--minimized food, beverages, supplies, utilities, and labor costs

Ensured financial invoices, personnel/payroll admin reports completed accurately

Enforced sanitary practices for food handling and maintenance of kitchen and dining areas

Ensured compliance with operational standards, company policies and federal/state laws

Guaranteed consistent high quality food preparation and service

Maintained professional restaurant image—cleanliness and proper uniform attire

Worked with Corporate office staff for efficient provisioning and purchasing supplies

Estimated food and beverage costs

Supervised portion control and quantities of preparation to minimize waste

Projected food needs--placed orders with vendors, scheduled fresh food delivery and supplies

Operational responsibilities

Ensured security procedures in place to protect employees, guests, and company assets

Ensured a safe working and guest environment to reduce the risk of injury and accidents

Completed accident reports submitted by guests or employees

Managed shifts--scheduled work hours according to days of week and customer demand

Investigated and resolved complaints concerning food quality and service

Provided direction to employees regarding operational and procedural issues

Interviewed hourly employees

Directed hiring, supervision, development and, when necessary, termination of employees

Conducted orientation and oversaw the training of new employees

Mentored employees; provided feedback and established performance reviews

Beverly Hills BMW

5070 Wilshire Blvd

Los Angeles, CA 90036

Sales/Sales Manager/Internet Director

1998-2001

Developed monthly vehicle projections by departments for 90-day sales period

Forecasted monthly/yearly unit sales, gross profit objectives, and departmental profits

Generated monthly sales goals with sales personnel—gauged number and type of customers frequenting dealership, closing percentages in each category, time utilization, prospecting efforts, unit sales, and projected income

Recommended to the Dealer procedures for short-and long-range advertising, sales

promotions, staffing needs, lease promotions, compensation plans, customer complaints, salespersons’ evaluations, and car rentals

Prepared “Plan of the Week” and submitted to the Dealer

Met with salesperson each morning to review yesterday’s results and today’s plan of action

Conducted sales meetings

Facilitated pre-delivery with the Service Manager

Provided on the job training for salespeople

Reviewed monthly commission sheets, productivity reports, salespersons’ monthly forecast, and profit performance with the Dealer by salesperson and as a department

Managed vehicle inventory--created program to move new cars in inventory over 90 days

Oversaw vehicle inventory--created program for moving used cars in inventory over 45 days

Generated protocols for displaying, merchandising, and maintaining vehicles

Implemented Factory Standards and programs to achieve 100% customer satisfaction

Conducted and documented ongoing refresher safety training within the sales department

Led periodic self-inspections for hazard assessment in sales department

Ensured sales department employees adhered to safety policy and practices

Skills:

Customer Service

Supervisory, managerial and leadership

Training/Development/Time Management

Strong interpersonal communication & skills

Excellent written and Oral communication

Complex problem solving/attention to detail

Resolving customer issues diplomatically

Strategic planning & critical thinking

Communicating complex information

Planning and Organization

Active listener

Exhibit Core values: Teamwork, excellence, integrity

Flexibility to sail from one tasking to another

Grasp new instructions quickly

Proficient Computer skills; Microsoft Word, etc.

Working remotely; virtual delivery of content

AWARDS/CERTIFICATIONS

The Courtyard

2005 - 2008 – Winner of City Search “Best of LA”

Cook and Food Handlers Permit

3 Gung Ho Awards from BH BMW

Numerous F & I Certifications

Numerous Salesman of the Month Awards

REFERENCES

Neda Shahrohki, Leasing Manager, BH BMW 310-***-****

Nick Maras Sales BH BMW 760-***-****

James Welch The Courtyard Restaurant 323-***-****

Chris Jones Real Estate 310-***-****

Jason Cestaro Restauranteur 310-***-****

Automotive Industry

Contact this candidate