Kimberly Completo

ad1zdp@r.postjobfree.com

SUMMARY

Personable bakery professional offering expertise in company menu items and suggesting catered solutions to meet customer needs. Skilled in cleaning and using bakery equipment and assisting with bakery tasks.

SKILLS

Perceptual Speed

Equipment Cleaning

Attention to Detail

Delivery Coordination

Health and Safety Compliance

Damage Identification

Inventory Maintenance

Supply Ordering

Dough Preparation and Baking

Mixing and Blending

Recipe Adaptation

Cooking Machinery Operation

Equipment Inspection

Microsoft Office

Basic Mathematics

Team Training

Clear Communication

New Recipe Development

Time Management

EXPERIENCE

Pastry Cook 1, Walt Disney World Company, June 2022-Current Orlando, FL

Carried out daily kitchen prep and closing duties with station setup, breakdown and organization.

Assisted with plating and serving desserts.

Maintained kitchen order and cleanliness by moving stock between storage and station in addition to sanitizing surfaces.

Tempered chocolate to fabricate shiny, durable and delicious candies and toppings. Rotated and organized stock in refrigerator and freezer to minimize waste (FIFO) Monitored and ordered supplies and baking ingredient stock items such as flour and sugar. Answered guest's product-related questions by providing ingredients and preparation information.

Consistently maintained high levels of cleanliness, organization, storage and sanitation of food and beverage products to ensure quality.

Blended ingredients and mixed dough, following recipes. Measured and weighed ingredients to prepare dough for recipes. Cut and shaped dough for rolls, bread and various pastries. Mentored baking staff in proper techniques and bakery procedures. Set ovens to appropriate temperatures to pre-heat. Created new recipes using available ingredients and for special occasions. Adhered to safety protocols to minimize mishaps and accidents with baking equipment. Coordinated supplies, placed orders and managed stock on hand for bakery. Exhibited thorough knowledge of foods, beverages, supervisory duties, service techniques and guest interactions.

Inspected all bakery products and removed any found to possess defects. Lead Barista, Car Artisan Chocolates, March 2021-May 2022 Pasadena, CA

Followed sanitation schedule and documented cleaning activities to ensure customer safety Maintained neat, safe and orderly workspace to prevent accidents and injuries. Restocked accessible customer areas tio maintain adequate levels for expected needs Answered store and merchandise questions and led customers to wanted items. Arranged merchandise and built eye-catching displays to increase sales Addressed and resolved customer concerns to maintain brand loyalty. Created complex, hand-crafted beverages based upon customer preferences. Prepared numerous varieties of hot and iced drinks with high accuracy and consistently strong customer satisfaction.

Cross-sold retail and bakery items to customers, boosting daily store sales Chocolate Production Assistant, Car Artisan Chocolates, March 2021-May 2022 Pasadena, CA

Created and designed new confections.

Marketed to retail shops, establishments and corporations. Made confections from molds and ordered ingredients from manufacturer. Selected, measured and weighed ingredients in specified amounts. Observed strict food safety and sanitation rules and practices to avoid illnesses like E.coli and salmonella.

Issued work orders for repairs to ensure longevity of equipment equipment

Exercised chocolate knowledge through confections

Has considerable knowledge on roasting process of cacao Expert at chocolate temperatures and eviroments

Barista, Rosebud Coffee, January 2019-March 2021

Pasadena, CA

Greeted and communicated with customers to take beverage orders and offer recommendations based on taste preferences.

Prepared and served coffee, espresso drinks, blended coffees and teas. Maintained calm demeanor during high-volume periods and special events. Managed morning rush of customers daily with efficient, levelheaded customer service. Memorized recipes for specialty coffee beverages and seasonal offerings. Followed health, safety and sanitation guidelines to pass state inspections. Supported highest standards of conduct and service to support company reputation. Barista Bar Back, Rosebud Coffee, October 2018-December 2018 Pasadena, CA

Promote coffee consumption by educating customers; selling coffee and coffee grinding and brewing equipment, accessories, and supplies; preparing and serving a variety of coffee drinks, along with pastries and cookies.

Maintained spotless, well-stocked bar organized and ready for customer demands. Replenished bar glasses, garnishes and condiments. Cleaned bar and table surfaces throughout shift to help reduce risk of pathogens. Maintained detailed inventory of bar supplies and stocked work areas. Removed and disposed of bags from trash receptacles in and around bar area. Took food and drinks to bar and table customers.

Work Experience Program, Goodwill, September 2018-December 2018 Los Angeles, CA

Learned foundational employment skills

Acquired important Anti-harassment training skills Confidentiality Training

Safety training

EDUCATION AND TRAINING

Associate of Arts

Pastry And Baking, Institute of Culinary Education, Pasadena, CA June 2023

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