Service Advisor Vehicle Maintenance

LARRY MACIAS

520-***-****, ad1zdg@r.postjobfree.com, Tucson, AZ, 85730

PROFESSIONAL SUMMARY

Organized Service Advisor skilled at producing detailed and accurate work orders for repairs. Maintains service standards and high customer satisfaction with professional support for diverse customer needs. Well-versed in parts and labor requirements. EXPERIENCE

Service Advisor, May 2018 - Dec 2023

EXP Proformance LLC, Tucson, AZ

• Identified specialized product, repair, and maintenance needs by consulting directly with customers.

• Created vehicle maintenance reports with detailed, complete, and accurate notes on upkeep actions.

• Satisfied customers with expert support before, during, and after service appointments.

• Created vehicle maintenance reports with detailed, complete and accurate notes on upkeep requirements. Manager, Mar 2008 - Jan 2018

Harbor Freight Tools, Tucson, AZ

• Managed customer experiences with a close eye on customer and team member interactions, touchpoints, and methods of engagement. Coordinated staff schedules to meet projected business demands, provide adequate shift coverage, and compensate for special events or high- volume sales days.

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Assistant Store Manager, Jul 1996 - Sep 2007

Home Depot, Tucson, AZ

• Managed inventory effectively, completing regular cycle counts and maintaining loss prevention strategies. EDUCATION

Santa Rita High School, Tucson,AZ, May 1991

LANGUAGE

Advanced

English

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