Customer Service Mental Health

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Ralph Comer

*** ******** ***** *********, ******* • 334-***-****) • *****.*****@*******.***

MENTAL HEALTH AND THERAPIST PROFESSIONAL

Dynamic, qualified and passionate professional with experience in Support Worker, Counsellor, Health and Social Care, Cashiering and Customer Service Management, Behavioural Therapy, Mental Health and Housing support. My objective is to secure a career within the professional arena as a crisis support worker, a recovery worker, social services, substance misuse worker/ counsellor, family/ children worker, or counsellor. I have excellent written and verbal communication skills, as well as leadership skills and I am a natural rapport builder and team player AREAS OF EXPERTISE/SKILLS

Microsoft Office Suite

Written and Verbal

Communication

Attention to Detail

Collaboration/Teamwork

Conflict Resolution

Report Writing

Property Management

Customer Service/ Cashiering

1:1 counselling

Team Leadership

Caseload Management

Group Facilitator

Client Assessment

Therapeutic Crisis Intervention

Triage and Crisis Intervention

Efficient and organised

Strong work ethic

Reliable and flexible

PROFESSIONAL EXPERIENCE

Dollar Tree, 2023 – Current

Andalusia, AL

Customer Service Cashier

Handled a high volume of customer

Stocked and replenished stock

Operated the cash drawer, and processed transactions Key2 Features, 2021– 2022

Swindon, UK

Youth Social Service Worker

Worked with immigration

Worked directly with Unaccompanied alyssum seekers aged 16 25 with housing assistance, education, health and employment needs.

Managed a caseload of 10

Advocacy

Client Assessments

Conducted Move in and property checks

Documentations and Care Plans

Attended multidisciplinary committee meeting

Homegroup 2020 – 2021

Swindon, UK

Behavioral Therapist

Shift Leader

Writing reports and Documentations

1"1 assessment and goal setting planning

Attended multidisciplinary and Team meeting

Conflict resolution and Crisis Intervention

2

Ralph Comer

510 Hillside Drive Chickasaw, Alabama • 334-***-**** • *****.*****@*******.*** HMP Erlestoke Male Class A Prison 2016– 2020

Devizes Wiltshire, UK

Mental Health and Substance Misuse Therapist and Recovery Worker

Key worker

Managed a caseload of 18

Triaged Calls

Conduct UDS Drugs screens

Client Assessment and assigned Keyworker

1:1 therapy Sessions

Group Facilitator

Group therapy sessions

Probation/ Parole reports

Care Plans

Crisis /Suicide intervention

EDUCATION

Blackford School of Counselling – Bournemouth, UK

Bachelor's degree in counselling and Substance misuse and Addiction Counselling StoneBridge College – Paignton, UK

Bachelor's degree in social and health care working with Families and Children Open University – Swindon, UK

Bachelor's degree in social and healthcare management Open College – Salisbury Wiltshire, UK

Associate degree in CBT and Child Psychology

Southampton College - Protection and safeguarding of Children Coursework in General Studies

High School Diploma

Andalusia High School – Andalusia, AL

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