KEIFER FORDE-EDWARDS

*** ****** *********

Apt *F

Brooklyn NY 11226

PHONE: 347-***-****

EMAIL: ad1zbk@r.postjobfree.com

SKILLS PROFILE

Reliable and self-motivated professional with over 4 years’ experience working in the customer service industry, primarily retail sales. Skilled at providing effective and efficient service in fast paced and high stressed work environments. Adept at calming angry customers and finding swift solutions. Excellent time management, communication and interpersonal skills with the ability to interact professionally with individuals at all levels of an organization. Results driven professional who, effectively observes surroundings, remains focused and demonstrates a close attention to detail.

WORK EXPERIENCE

Stocker 10/2015 – 04/2016

Lotless New York, NY

Packed and unpacked boxes containing toys, clothing and food items to be stocked on shelves in store display areas

Examined and inspected stock items for defects and reported any damages to supervisors

Marked stock items using identification tags, electric marking tools or other labeling equipment

Discussed goods and services information with customers

Conducted heavy lifting, destroyed and discarded empty boxes and packages

Construction Laborer 08/2014 – 09/2015

Self Employed Bronx, NY

Operated hand and power tools to assist in the installation of sheetrock

Erected scaffolding, cleaned up rubble, debris and other waste materials

Cleaned and prepared construction sites to eliminate garbage and hazards

Loaded and unloaded building materials, machinery and tools and distributed them to the appropriate locations

Stocker 03/2012 – 07/2014

Walmart Monticello, NY

Answered customers' questions about merchandise and advised them on purchase selections

Stamped, attached and changed price tags on merchandise, referring to price list

Stocked shelves, racks, cases, bins and tables with new and transferred merchandise

Lifted boxes and bins to ensure clean and sanitized environment

EDUCATION

St. Augustine Secondary School Trinidad and Tobago

High School Diploma

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