Shakthi R. Chandrasekaran

Email: ad1zao@r.postjobfree.com

BUSINESS ANALYSIS AGILE PRACTITIONER TECHNICAL COORDINATION

Innovative and results-driven professional with an in-depth understanding of Product and Project management, Agile processes, and methodologies. Extensive experience in working across multiple functional areas within fast-paced Fortune 50 organizations. An Agile enthusiast with excellent collaboration and communication skills to seamlessly navigate product team activities across an organization as well as with global teams. Strength includes:

Over 16 years of experience in Information Technology, including leadership roles.

Certified Scrum Master (CSM)

Experience in waterfall and different Agile (SAFe, Scrum, kanban) methodologies

Experience with variety of products- Quality Center, Clarity, Rally, Jira, Confluence, Version One

Motivating team members to achieve positive outcomes and uphold high quality standards.

CORE COMPETENCIES

DevOps Vendor Management Agile Coaching Proposal Development

Quality Control (QC) Process Improvements Budget Planning Cost Control

North America Med Tech Group Atlanta, Georgia

March 2021-Present

Scrum Master

Achievements

Acted as Agile scrum master to help mature Agile methodology in North America Med tech group. Helped teams to adopt to Agile- Scrum process by conducting training sessions on Agile methodologies. Assisted in the identification of tools to be used to track storyboard items and developed reports and burned-down charts.

Successfully reduced time to market for products using an Agile approach of iterative development and continuous delivery. Organized key global initiatives as a Service Manager, in an effort to follow an iterative development methodology. Worked with Product owners, Engineering managers, and Product cabinets to organize work to deliver the solution in phases and by geographical region. Reduced the overall cost of the effort by more than a million dollars and reduced the market time by several months.

Scrum Master responsibility (refer to Vidhya’s email from Aug 2012 to present)

Product Business Analyst

Achievements

Developed use cases and requirements for a major enterprise initiative. Worked closely with the technical team during the project life cycle to ensure business objectives are met. Performed user acceptance testing (UAT) to validate the functionalities of the application and sign of for production deployment. Handled communication activities with stakeholders and service transition activities post-implementation.

Coordinated with various business technical areas for system technology projects. Created communication strategy to ensure all areas were up to date on project status and timelines. Organized regular stakeholder meetings to keep the project on track. Seamlessly coordinated projects and trained business areas on solutions provided.

Facilitated change management review board meetings and coordinated with the service management team on the process flow to be followed as per the enterprise standards.

Strong knowledge of applied principal of the iterative methodologies of

Software Development Life Cycle (SDLC) including Feasibility.

Study/Gathering Requirements, Analysis, Design, Development, User

Acceptance Testing (UAT), Implementation, and Post-Implementation Validation.

Managed complex business initiatives to balance functionality, efficiency, and quality requirements.

Tracked and maintained user-requested enhancements and changes.

Excellent business writing skills in creating Business Requirements

Documents (BRD), Use case Specifications, and System Requirements Specifications (SRS)

Good knowledge of JIRA Software.

Excellent communication, written, and interpersonal skills, leadership qualities, great mentor, and ability to work independently.

Proficient in gathering client requirements through interviews, workshops,

existing documentation and organizing JAD sessions.

Certification Skills:

•Master of Studies in Information Technology-MS(IT)

•Bachelor of Science in Information Technology-B.Sc. (IT)

•Manual Testing

•Selenium Automation Testing

•Business Analyst

Professional Experience:

This project is about implementing an automated claim adjudicating system for policyholders, general users, and Health care professionals. The project was divided into 3 Releases. I was a part of the first release as a Scrum Master, which involved implementing the Claim intake process.

The Main Actors in the intake process were Members, Heath Care Providers, and banks.

Scrum Master

Achievements

•Coordinating and conducting daily stand-up calls with the team (Offshore/Onsite).

•Coordinating client calls and highlighting impediments, blockers, and dependencies faced by the team.

•Tracking internal/external impediments/issues to closure.

•Managing and tracking Project/Sprint status in Jira

•Facilitating/Coordinating scrum ceremonies (Daily standup, Sprint review, Spring planning)

•Prepare Roadmap/Release plan for the project.

•Facilitating and Coordination backlog refinement and ensuring that the team has sufficient stories for the sprint.

•Validating that all project-related documents have been maintained and updated in the confluence on a regular basis.

Business Analyst

Achievements

•Gathered High-Level Business Requirements (HILBERs) from clients and stakeholders through the interview process.

•Created and developed Business Requirement Document (BRD) and Functional Requirements Document (FRD).

•Analyzed and managed cross-functional existing/planned business process impacts.

•Developed feasibility and Project risk analysis to ensure requirements can be met.

•Analyzed and segregated business requirements into high-level and low-level Use Cases, using Microsoft Visio.

•Wrote Use Cases descriptions including pre-conditions, assumptions, normal flows, alternative flows, post-conditions, notes, and issues.

•Coordinated Virtual Meetings with business clients, stakeholders, end users and various development teams including testers to discuss project progression reports and to gather new requirements.

•Identified and created Use Case diagrams with business process workflow diagrams including Activity, Sequence, and from requirements.

•Used detailed knowledge of application features, architectures, and functions to assess the scope and impact of business needs throughout the analysis and through the completion of all enhancement specifications.

•Conducted Joint Application Design (JAD) sessions for communicating with all project sponsors and stakeholders.

•Documented Requirements, Test Plans, Test Cases, Defects, and Change Controls in Quality Center.

•Prepared weekly Review and Status Reports, which included Test Case Standings, Metrics, QA Issues and Defects.

•Communicated the project status to clients bi-weekly, highlighted changes made in requirements, and gathered new requirements.

•Conducted User Acceptance Testing (UAT) with users and project team members.

Environment: Unified Modeling Language (UML), Microsoft Word, Microsoft

Excel, Microsoft PowerPoint, Microsoft Project 2010, Microsoft Visio, Adobe Reader, Rational Unified Processes (RUP) methodology, PMBOK

Aureus Health Services Philadelphia,

Pennsylvania

Scrum Master

Achievements

Currently playing a dual role as Scrum Master and Scrum Master on different work initiatives.

Scrum Master for two technical teams working on different Product Suites.

Apply Agile principles to drive iterative development and continuous delivery.

Conduct Agile ceremonies such as Sprint planning. Daily Standup meetings, Sprint Showcase, and Sprint retrospective.

Work closely with Product Owner(s) to manage backlog items and facilitate prioritization of features/stories.

Manage cross-product dependencies across multiple product teams.

Identify and eliminate impediments blocking progress by facilitating technical discussions to assist the teams to meet Sprint commitments.

Handle communication about releases, showcases, and process documentation.

Develop velocity chart and Sprint/release burndown charts.

Empower the team to take decisions, get team buy-in on the work, and create an environment for individual growth and team success.

Promote the journey towards continuous delivery, continuous development, and automation of test and deployment activities.

Encourage programming techniques like peer-programming and promote dev ops concepts for the team to become self-resilient in taking full ownership of the product.

Improve Agile adoption by applying lessons learned from retrospective sessions.

Generate dashboard reports and key performance metric (KPIs) reports for Product engaging environment for the team.

Try out innovative ideas for team-building activities, and Agile ceremonies to create a fun and engaging environment for the team.

Build relationships with business teams and other product teams.

Managed multiple projects for Property and casualty, Financially, Test Sector, and Data Strategies functions.

Communicated clear vision to employees and motivated team to achieve objectives.

Created a positive environment to enable peak performance for employees.

Developed a comprehensive project plan to establish milestones, timelines, and budgets.

Tracked risks and issues and assisted the team with quickly resolving problems, maintaining an excellent track record of delivering projects under tight timelines.

Managed inter–project and cross–functional dependencies.

Engaged with business partners to align the scope with business strategies.

Coordinated with release managers to integrate testing and implementation activities across multiple projects.

Performed risk analysis to establish contingency plans and identify trigger events for initiating migrating actions.

Allocated work, provided feedback, and managed workload for about 40 to 50 team members.

Successfully manage teams across multiple geographical locations.

Lead project planning activities, including Work Breakdown Structure (WBS), and identify resource requirements to meet aggressive project timelines.

Developed detailed project plans and metrics reports for service/release-level projects.

Generated dashboard reports and key performance metrics (KPIs) reports for senior leadership.

Product Business Analyst Sep 2018-May 2019

Achievements

Successfully developed Functional Requirement Documents (FRD), and Business Requirement Documents (BRD) for larger initiatives.

Participated in technical reviews and inspections to verify the intent of change throughout all project phases.

Minimized business risks on infrastructure projects by proactively advocating business interest in Enterprise Technologies and planning an objective setting.

Technical skills

Agile Software Tools

JIRA Software, Confluence

Business management skills

MS Visio, MS Project, MS

PowerPoint, MS Excel, Rational Requisite Pro,

Languages

C, Java, SQL

Methodologies

Waterfall, RUP, Agile/Scrum, SWOT,

Lean, Gap, and Earned Value

Analysis, PMBOK

Operating Systems

Windows

98/2000/2003/NT/XP/Vista/7/10, UNIX

Databases

MS Access, MS SQL, Oracle 10g/11i/R12

Testing Tools

HP Quality Center, HP UFT

Business Documentation Skills

BRD, FSD, UML diagrams, RTM,

Test plan, Test cases, Project

Estimate, SRS

Visa Status: Green card

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