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Customer Service Patient Care

Location:
Kissimmee, FL
Posted:
December 14, 2023

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Resume:

CHRISTIANA CHARLES, SN

ad1za1@r.postjobfree.com 321-***-****

OBJECTIVE

My objective is to secure a career focused position where I can apply my strong communication, problem solving, and mathematical skills. I am looking for a company that where I can flourish and be a part of the leadership team.

EXPERIENCE

Advent Health, Lake Wales, FL

Patient Care Technician (PCT) Sept. 2021- Feb. 2023

Answered patient call signals, signal lights, bells, or intercom systems to determine patients' needs.

Fed patients or assisted patients when eating or drinking.

Measured and recorded food and liquid intake, urinary and fecal output, reporting changes to medical or nursing staff.

Provided physical support to assist patients to perform daily living activities, such as getting out of bed, bathing, dressing, using the toilet, standing, walking, or exercising.

Hyatt/KPMG, Lake Nona, FL

Customer Service Representative Aug 2019 – Apr. 2020

Greeted patrons attending entertainment events.

Cleaned the facility to maintain neat appearance.

Settled disputes or help solve other customer concerns.

Maintain order and ensure adherence to safety rules.

Walt Disney World, Lake Buena Vista, FL

Food & Beverage Nov. 2017- Aug 2019

Greeted guests and seat them at tables or in waiting areas.

Provided guests with menus.

Assigned patrons to tables suitable for their needs and according to rotation so that servers receive an appropriate number of seating.

Operate cash registers to accept payments for food and beverages.

EDUCATION

Seminole State College Jan. 2021-Present A.A./A.S.-RN

North Academy High School May 2018 H.S. Diploma



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