Employee Communications Consultant

Karen A. Meek m: 312-***-****

Executive & Employee Communications Consultant e: *****.****@*******.***

Greater Seattle Area (Washington) in: linkedin.com/in/meekseeks

Professional Summary

I partner with C-suite management, functional area business executives, and IT leaders to achieve better business outcomes with communications solutions that support stakeholders as they navigate large-scale change. My communications career began in advertising/PR and marketing agencies. Later, I moved into employee communications leadership and consulting roles at middle market and large cap companies with national and global footprints. Since 2014, I have served numerous clients in a variety of industries, such as health care, pharma, professional services, manufacturing, and insurance, as an independent communications consultant.

Core Capabilities & Attributes

Strategic communications consulting and planning

Executive and employee communications

Program sponsor communications

HR communications

Comms project and vendor management

Matrix/cross-functional consultation

Stakeholder engagement and management

Digital, broadcast, print and PPT content

Business writer, producer, and storyteller

Turns complex concepts into consumable information

Incorporates culture, values, and branding in all assets

Complements change and training leads’ plans and activities

Work Experience: Communications Consultant

Advanced Operations Partners, 4/2023 – 7/2023

Supported national chemical products manufacturer with communication programs for Aptean Ross ERP implementation.

Protégé Hunters, 1/2022 – 2/2023

Supported a global manufacturing firm’s OCM team for an ERP implementation, an HR Workday Payroll implementation, a master data management cloud project, and other initiatives, with stakeholder communications and engagement activities.

Blue Skies Consulting, 10/2021 – 12/2021

Developed stakeholder communications for a NJ-based global pharmaceutical and consumer goods company’s medical device division, involving revamping the logistics process for providing medical devices to hospitals and clinics’ storage facilities and the company’s storage facilities.

Centric Consulting, 3/2021 – 9/2021

Served as the change communications lead in Centric’s OCM team for their New England-based food manufacturing and distribution client. Provided change comms planning and assets for an SAP ERP’s Order-to-Cash process, a new retailer ordering portal, and general program communications for internal and external stakeholders.

CARA Group, 7/2019 – 4/2020

Provided change communications planning and assets for a Chicago-based global professional services firm, which is undergoing business and technology transformation. Enterprise projects include MS Teams implementation, new LinkedIn licensing agreement, and proprietary sales management platform features.

Information Services Group (ISG), 2/2019 – 6/2019

Supported ISG’s global communications/OCM practice. Developed communications strategies for clients’ IT organizations transitioning to managed services and new operating models.

Aon, Lincolnshire, IL, 2/2018 – 8/2018

Supported America’s CIO and IT leadership team with strategic communications planning and assets, including global webinars, tutorial videos, FAQs, stakeholder engagement and measurement tactics as part of an enterprise-wide change to a managed services model, and new business application users’ tools in ServiceNow.

CARA Group, Waukegan, IL, 2/2017 – 1/2018

Supported a global pharmaceutical manufacturer’s digital marketers’ successful adoption of new Adobe Cloud-based processes and systems with comprehensive change communications strategy and assets.

Patina Solutions, Chicago, IL, 8/2017 – 12/2017

Created change communications plan and success measurement strategies for a multi-state health system, including a learning series given by business and IT project team leads, senior VP communications and roadshow content, mid-manager messaging toolkits, and more.

National Clients, 1/2016 – 5/2016

Developed strategic communications programs for large-scale change initiatives—for two highly visible firms, including a managed services rollout at a national financial company, and a new work order intake program for a national infrastructure construction company.

The Evanston Group, North Chicago, IL, 10/2015 – 8/2016

Instrumental in changing a global pharmaceutical manufacturer’s IT employees’ engagement in a sweeping cultural and operating transformation program under new CIO.

Cigna HealthSpring, Nashville, TN, 10/2014 – 9/2015

Partnered with new CIO and his leadership team to launch two enterprise-wide initiatives, including introducing a new IT operating and culture model, as well as an enterprise-wide network and voice systems upgrade.

Work Experience: Communications Employee

Business Communications Lead - Cigna, Bloomfield, CT, 2/2012 – 5/2014

Supported Cigna’s largest to-date enterprise initiative—revamping the entire claims process. Deliverables included senior business and IT leaders and program team communications for 700 resources involved in the initiative.

Communications Manager - Physicians Insurance, Seattle, WA, 3/2008 – 5/2010

Increased media and medical community engagement for a regional medical professional liability and business insurance firm. Produced marketing assets and two annual reports, CME tools for physicians, media relations for trade and business outlets.

Founder, Owner - Simonpure Bodycare, Seattle, WA, 2/2002 – 5/2007

Handcrafted much-loved personal care products, marketed to retailers across the country and directly to the public at the historic

Pike Place Market. Unique branding image, loyal customer base, lots of fun. Learned what it means and takes to be an entrepreneur.

Manager of Employee Communications - CVS Corp., Woonsocket, RI, 1990 – 1998

Raised employee engagement for 30,000 employees, from store clerks to executives with a formal strategy for internal communications. Notable projects include change communications strategy for an enterprise POS rollout program that helped employees overcome their resistance to technological advances. Managed a staff of four to produce multiple comms assets.

Education

University of Utah, Salt Lake City, UT B.A. political science/history (French)

Certifications

Prosci® Change Management, 5/2015 & ADT Instructional Design, 7/2020

Contact this candidate