Yanit Nozaki

P R O J E C T & Q U A L I T Y A S S U R A N C E / A U D I T O R / S U P P L Y C H A I N / S A L E S YN

PROFILE PROFESSIONAL EXPERIENCE

Performance-driven Quality Assurance professional

offering comprehensive achievements within project management, quality assurance, food safety,

auditing, sales and supply chain management.

Leverage business acumen across diverse cultures

and economies. Demonstrated skill in assessing

problem areas, recommending solutions, and

reducing expenses. Recognized for incorporating

prevention actions and implementing corrective

actions, resulting in enhanced business practices, increased productivity and profits. Fluent in

conversational Spanish.

EXPERTISE

Microsoft Office

Quality Assurance Auditing

Food Safety

Research and Development

Product Sales

Process Improvements

CONTACT

562-***-****

ad1z8d@r.postjobfree.com

linkedin.com/yanitnozaki

San Pedro, CA United States

CERTIFICATIONS

Help Desk 2000 Certified

Better Process Control School at Chapman

University

ServeSafe Certified

NEHA HACCP Certified

Certified SQF Practitioner

PCQI Individual

Present

QA MANAGER / SANITATION MANAGER

Marina Pastries Gardena, CA 2018 - Current

Performing various functions in ensuring that a company’s quality standards are met in its production processes.

• Devise and establish a company’s quality procedures, standards, and specifications

• Review customer requirements and make sure they are met

• Work with purchasing staff to establish quality requirements from external suppliers

• Set standards for quality, as well as health and safety issues

• Ensure production/manufacturing processes meet national and international standards

• Establish and maintain controls and documentation procedures

• Look at ways to reduce waste and increase efficiency

• Define quality procedures in conjunction with operating staff

• Monitor performance by gathering relevant data, as well as produce statistical reports

• Give suggestions on change and improvement to make and how to implement them

• Use relevant quality tools and make sure managers and other staff understand how to improve the business

• Make sure the company is working as effective as possible to keep up with competitors

• Specify quality requirements of raw materials with suppliers

• Work with operating staff to establish procedures, standards, and systems

• Provide support for released products, evaluate product field performance and reliability and recommend corrective and preventive actions

• Manage the selection and development of people, and resources. QA/QC MANAGER

Rockenwagner Bakery Inc Los Angeles, CA 2015 – 2017 Assures consistent quality of production by developing and enforcing good automated manufacturing practice (GAMP) systems; validating processes; providing documentation; managing staff.

• Accomplishes quality assurance human resource objectives by recruiting, selecting, orienting, training, assigning, scheduling, coaching, counseling, and disciplining employees; communicating job expectations; planning, monitoring, appraising, and reviewing job contributions; planning and reviewing compensation actions; enforcing policies and procedures.

• Achieves quality assurance operational objectives by contributing information and analysis to strategic plans and reviews; preparing and completing action plans; implementing production, productivity, quality, and customer-service standards; identifying and resolving problems; completing audits; determining system improvements; implementing change.

• Develops quality assurance plans by conducting hazard analyses; identifying critical control points and preventive measures; establishing critical limits, monitoring procedures, corrective actions, and verification procedures; monitoring inventories.

• Validates quality processes by establishing product specifications and quality attributes; measuring production; documenting evidence; determining operational and performance qualification; writing and updating quality assurance procedures. Yanit Nozaki

P R O J E C T & Q U A L I T Y A S S U R A N C E / A U D I T O R / S U P P L Y C H A I N / S A L E S YN

EDUCATION

High School Diploma

LA Harbor College

REFERENCES

Available on request

LANGUAGES

Fluent English / Fluent Spanish

• Maintains and improves product quality by completing product, company, system, compliance, and surveillance audits; investigating customer complaints; collaborating with other members of management to develop new product and engineering designs, and manufacturing and training methods.

• Prepares quality documentation and reports by collecting, analyzing and summarizing information and trends including failed processes, stability studies, recalls, corrective actions, and re-validations.

• Updates job knowledge by studying trends in and developments in quality management; participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations.

• Enhances department and organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.

QUALITY ASSURANCE COORDINATOR

Yum! Brands Irvine, CA & Plano, TX 2001 – 2002; 2005 - 2014 Develop and implement action plans to increase customer satisfaction by serving as primary point of contact for high-priority food service customers. Respond to escalated QA hotline calls regarding emergency procedures, product quality, foodborne illness, foreign object, regulatory issues, communicable disease, and operations policies and procedures. Act as expert in food safety, quality systems, food security, traceability, recall programs, product replenishment systems and storage, and distribution standards.

• Initiated data entry and data cleansing with 3rd party company by creating spreadsheets that indicated quantities of affected product that needed to be collected and information that needed to be pulled from system and cleansed, which resulted in accurate counts, as well as provided information to distribution centers for crediting restaurants.

• Reduced loss expenses by collaborating with pest control companies on seasonal and reoccurring issues, resulting in gaining knowledge on pest issues and potential root causes, as well as educating field personnel and providing tips on eliminating issues.

• Streamlined processes and alignment with distribution centers, suppliers and regulatory standards by developing Standard Operating Procedures (SOPs), which ensured consistency within team.

• Resolved restaurant issues by acting as primary lead in facilitating and closing critical calls requiring higher level of expertise; worked directly with QA representatives and managers in communicating and resolving sensitive issues.

• Improved response time by tracking key ongoing call metrics, driving call efficiencies and reconciliation; collaborated with QA Management Hotline identifying opportunities for improvement.

• Ensured high-quality products were delivered to restaurants by conducting audits with product managers. I trained with the product managers to properly audit suppliers and 3rd party vendor. Ensuring they were following SOP’s, GMP’s and HACCP to our company standards. Worked with suppliers and distribution centers verifying product temperatures and storage were within appropriate standards.

• Provided after-hour support for emergency situations to field and distribution centers, leading to 24-hour access to key people for assistance and resolution of issues.

• Launched BellTower System during crisis and corporate needs by sending out mass notifications to all restaurants, which ensured restaurants were fully aware of all important communications and company expectations. Yanit Nozaki

P R O J E C T & Q U A L I T Y A S S U R A N C E / A U D I T O R / S U P P L Y C H A I N / S A L E S YN

QUALITY ASSURANCE SUPPLIER COORDINATOR

Two Chefs On A Roll Carson, CA 2002 - 2005

Maintained quality assurance processes and procedures for incoming raw materials; inspected products shipped and received for compliance to QA standards, as well as oversaw enforcement of safety procedures within OSHA regulations. Supervised and trained team of QA employees and 150 Operation employees.

• Ensured high-quality ingredients were delivered to facility by collaborating with suppliers and distribution centers making certain all incoming raw materials were in compliance upon delivery; audited suppliers and vendors for proper documentation in case of recall and regulatory inquiry.

• Reduced expenses and increased profits by monitoring shelf life extensions of raw materials and conducting inspections, which led to maintaining freshness of ingredients.

• Trained key employees on new equipment and procedures, which resulted in employees cross-training other shifts on best practices and safe operation of machinery; continuously monitored employees on proper procedures, which ensured safety metrics were met.

• Ensured batches of product were within company specification by enforcing GMP’s, reducing risk of foodborne illnesses and cross-contamination, by continuously observing hand washing procedures and food handling throughout plant, as well as conducting analytical testing on products for several departments on hourly basis. PRODUCT DEVELOPMENT LAB TECHICIAN

Taco Bell Corp Irvine, CA 1998 - 2001

Shipped and received all products for Research and Development (R&D) and QA to and from suppliers and lab. Supported project managers with development of new products and showed new products to executive team for next stage approval by preparing ingredients for showing.

• Assisted Engineering Department with new equipment testing for field, which resulted in approval of new equipment and increased productivity.

• Collaborated with cross-functional teams, such as Sensory Department and Consumer Insights Department, on daily sensory panel testing and product guidance testing, as well as in-store testing, which resulted in new products being approved for test markets and / or limited time offers at restaurants.

• Assisted Quality Assurance Team of Product Managers by conducting quarterly testing and inspection of vendor samples, which ensured samples were within QA specifications.

Other Employment Experience

I have also worked at several food manufacturing plants as a temporary QA Technician. Companies such as Juanita’s Foods, La Victoria and Golden State foods in Southern California

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