Kousik Kumar Dhar

*** ******* ****

Amherst, NY *4221

Cell: 917-***-****

Email: ad1z74@r.postjobfree.com

Objective: Seeking the position of Production Associate that will lead to a long-term career relationship Highlights of Qualifications:

Experience in warehouse setting

Certified to operate fork lift

Operating knowledge in customer service and direct public contact

Excellent verbal and written communication skill

Good understanding of customer service principles, guest relations and etiquette

Ability to understand guests’ service needs

Ability to work in noisy and stressful environment

Ability to work in flexible schedules, nights, and weekends

Bilingual fluency in both Bengali and English

Professional Experience:

Position: Mail handler Assistant

United States Postal Service (USPS)

1200 William St.

Buffalo, NY 14240

November 2022- July 2023

Sort mail and packages on a daily basis

Maintain and organize work station

Prepare work plan and agenda for next day

Maintain steady performance for a very stressful work environment Position: Server

Olive Garden Italian kitchen

3951 Maple Rd.

Amherst NY 14226

September 2021 – August 2022

Addressed customer’s questions with proper manner. Ensured environmental safety.

maintain exceptional cleanliness according to the guideline. . Ensured that service station was well-stocked at all times. Position: Playwright Irish Pub

202 w 49 st

New York, NY 10012

May 2003- March 2020

Welcome and seat customers in a courteous manner.

maintain customer safety at all times

Respond to guest needs in a prompt manner.

Prepare checks and processed customer payments.

Education : High School Diploma

Dhaka, Bangladesh.

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