DEBORA MANNING

S U MMARY

Dependable and professional with excellent time management, equipment

operation and teamwork abilities. Knowledgeable about OSHA requirements and general safety practices. Driven to improve efficiency and quality by adhering to company procedures. Proficient in adhering to company policies and procedures while pricing merchandising to achieve business objectives. Successful at performing audits on sales, refunds and disbursements with accuracy. Methodical and focused professional skilled in performing price tag replacements and updates. Detail-driven Order Filler with experience working for several large marketing companies. Looking for similar position where attention to detail, exemplary packing skills and inventory tracking knowledge will be put to good use.

E X P E R I E N C E

Warehouse Associate

Archway Marketing Eagleville, PA December 2018 - May 2022 Lab Technician

Quest Diagnostics Lab Jeffersonville, PA June 2018 - September 2018 Concierge

Blue Bell Villas Blue Bell, PA November 2013 - May 2017 Answered and directed incoming calls using multi-line telephone system. Packing products to be sent out for shipments

Labels packages to be sent out for shipments

Loads pallets with packed boxes and wraps the pallets Flexiloged incoming specimens for drug testing

Documented which specimens were received in the database Sealed the bottles to be sent for further testing

Collected, labeled and stored lab samples according to laboratory specifications. Verified quality of specimens by centrifuging specimens for logistics courier to pickup.

Enforced infection control and sharps disposal procedures to protect patients, co-workers and self.

Verified collection orders and communicated discrepancies to nurses. Monitored and tracked samples using [Software], notifying supervisors and clients of missing samples or database errors.

Limited discrepancies by accurately handling, storing, transporting and submitting urinalysis samples.

Delivered administrative support to team members by making copies, sending faxes, organizing documents and rearranging schedules. Maintained daily calendars, set appointments with clients and planned daily office events.

Processed payments and updated accounts to reflect balance changes. Sorted incoming mail and directed to correct personnel each day. Oversaw office inventory by restocking supplies and submitting purchase orders. Screened and verified visitors for identification credentials and purpose of visit to S K I L L S

Product Verification

Shipping and Receiving

Safety Procedures

Recordkeeping and

Documentation

Attention to Detail

Equipment Operation

Product Signage and Labeling

Data Entry

Regulatory Compliance

Staff Training

Teamwork and Collaboration

Wrapping and Boxing

Warehouse Operations

Invoice Verification

Quality Control

Warehouse Tools Operation

Material Handling

Inventory Organization

Problem-Solving

Order Fulfillment

Inventory Recordkeeping

Organization and Categorization

Product Inspection

Purchasing Orders and Requisition

Data Processing

Critical Thinking

Verbal and Written Communication

Quick Learner

Goal Setting and Prioritization

Reports and Spreadsheets

Generation

Product Packaging

Motivated Team Player

Payment Processing

Time Management

Cash Register Operations

Shipment Receiving

Decision Making

Inventory Management and

C O N T A C T

484-***-****

ad1z5o@r.postjobfree.com

Norristown, PA 19401

Intake Coordinator

Mercy Suburban Hospital Norristown, PA December 2010 - October 2014 maintain security of personnel and office environment. Prepared shipping packages by printing packing labels and verifying orders. Prepared correspondence, reports and other documents in final formats with correct punctuation, capitalization, grammar and spelling. Answered phone calls, provided information to callers and connected callers to appropriate people.

Handled payment processing and provided customers with receipts and proper bills and change.

Used fax machines, copiers, and repaired any equipment malfunctions Greeted and assisted customers as they arrived in the hotel Scheduled and confirmed appointments.

Managed customer complaints and rectified issues to complete satisfaction. Pulled and organized requested documentation.

Maintained front office cleanliness and organized supplies to increase productivity. Reviewed safety, health, and sanitation processes throughout areas and enforced rules to promote security and safety.

Signed for packages, recorded deliveries, and distributed to personnel. Prepared invoices for guests, delivering to rooms on day of check-out and answering follow-up questions.

Facilitated research of local venues, restaurants, and visitor spots per guest requests.

Prioritized and organized tasks to efficiently accomplish service goals. Answered phone calls and helped patients based on needs Created, maintained, and entered data into databases Set up and managed paper and electronic filing systems, recording information, and updated paperwork

Maintained scheduling and event calendars

Conducted patient intake interviews to collect medical information and insurance details.

Compiled physical and digital documents, charts and reports. Supervised order fulfillment and inventory management services to ease operations and support administrative and healthcare staff. Updated group medical records and technical library to promote smooth office operations.

Maintained positive attitude and effectively de-escalated clients during crisis situations.

Prepared and sent financial statements to support bookkeeping functions. Answered and logged incoming inquiries via phone, fax and email. Investigated insurance policies to determine claim eligibility and processed files in accordance with instructions.

Liaised with customers, addressed inquiries, handled meeting requests and answer billing questions to provide outstanding customer care. Managed scheduling and payroll for team of [Number] staff in busy [Type] office. Trained employees on best practices and protocols while managing teams to maintain optimal productivity.

Managed daily operations within [Type] office by supporting continuous delivery of excellent services and care.

Provided effective quality control oversight and eliminated downtime to maximize revenue.

Automated office operations, managing client correspondence, record tracking and data communications in database and case management software. Planning

Cleaning and Sanitizing

Customer Service

E D U C A T I O N A N D

T R A I N I N G

Associate of Science

Medical Administrative Assistant

Johnson And Wales University,

Providence, RI

February 1991

A C C OMPLISHMENTS

Consistently maintained high

customer satisfaction ratings.

Realized implemented electronic

filing for patients with critical

behavior or medical issues in

ongoing effort to boost revenue

while reducing costs.

Led team to achieve Employee of

the Month Awards, earning

recognition from upper

management and financial reward.

Mandated Reporter, Department of

Corrections - 2020

C E R T I F I C A T I O N S

Health Unit Coordinator

Montgomery Hospital Norristown, PA February 2007 - May 2010 Scheduled and confirmed patient appointments

Took 200-400 calls a day

Completed insurance and other claim forms for patients Input lab results and other medical information into data base Communicated with patients and medical staff to convey important information and facilitate smooth unit operations.

Maintained unit supplies and equipment for medical staff and patient care needs. Scheduled medical appointments and transportation for [Type] patients. Transcribed physicians' orders to aid in medical care and minimize medical errors. Conducted unit greetings and orientations for newly admitted and transferred patients.

Communicated with patients with compassion while keeping medical information private.

Managed operations in accordance with budget requirements. Implemented new hire training to further develop skills and initiate discussions on task prioritization.

Initiated training and education programs for supporting healthcare staff. Collaborated with Quality Team to develop outcomes statistics. Solicited medical history information from patients to provide best and most effective medical advice.

Optimized case and clinical management and recommended plans to improve safety and health programs.

Oversaw clinic financial management, recruitment and human resources. Created and implemented policies and procedures for effective pharmacy management.

Updated procedures necessary for compounding, mixing, packaging and labeling medications.

Controlled inventory and supply purchases while negotiating pricing with vendors to save [Number]% in supply costs.

Oversaw ElderSpine, Complex Spine, and resident education programs to facilitate patient-centered decision making and improve treatment of patients at regional level.

A C T I V I T I E S A N D H O N O R S

- Lifetime Award Member for National and State Track and Field Honors as well as holding the school record for 10+ years for the 200M dash Member, Small Business Association (2020- present) Who's Who Newsletter/Magazine April 2020

Member, Alumni Association - Norristown Hall of Champions / Nov 2003

Contact this candidate