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Administrative Assistant Business Analyst

Location:
Ashland, NJ, 08003
Posted:
December 15, 2023

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Resume:

SUMMARY OF QUALIFICATIONS

Seasoned and accomplished Business Analyst with 2 years of experience in various sectors.

Highly motivated, resourceful in developing and implementing creative solutions to maximize productivity and efficiency.

Proven track record of managing complex projects and providing insight in various business processes.

Success in relationship building, decision making and communicating to meet technology needs and evaluate process while assuring smooth efficient project and activities.

Great understanding of Waterfall and Agile Scrum Software Development Lifecycle (SDLC)

Strong listening and interpretive skills for facilitating understanding issues and solution designs.

Analytical aptitude with the ability to examine detail while maintaining a comprehensive perspective.

SKILLS

•Waterfall/Agile Scrum methodologies Software Development Lifecycle (SDLC)

•Requirement Analysis and Documentation

•JAD (Joint Application Development)

•User Acceptance Testing (UAT)

•JIRA, Confluence and Lucid Chart

•Microsoft Office (Word, Excel, Access, Teams, PowerPoint, Outlook, SharePoint, Visio)

•Zoom, Skype and WebEx

CERTIFICATION

Certified Scrum Master (CSM)

DiSC Leadership Manager

Supply Chain Manager

Yellow Belt

Green Bert

PROFESSIONAL EXPERIENCE

Business Analyst/Scrum Master

Public Partnerships LLC, January 2020 – Present

Perform Requirement Analysis by gathering both functional and nonfunctional requirements based on interactions with the process owners and stakeholders.

Conduct Joint Application Design (JAD) sessions with IT team and stakeholders to gather requirements and ensure all conflicts are resolved.

Create Business requirements (BRD) and Functional Requirements Specifications (FRS) documents.

Work in all phases of the Software Development Lifecycle (SDLC) including requirements gathering, design, development, testing and deployment.

Use AGILE Scrum methodology for delivering high quality software by participating in Daily Stand-up, Backlog Grooming/Refinement, Sprint Planning, Sprint Review and Sprint Retrospective.

Work closely with Product Owners/Managers to review feature backlog and prioritize development user stories.

Document requirements into user stories and create testable acceptance using JIRA and Confluence.

Perform GAP analysis on business process after performing AS-IS and TO-BE analysis.

Create and maintain Requirements Traceability Matrix (RTM) and document all changes, suggestions, and improvements throughout the project.

Develop process flows and use case diagrams using MS Visio and Lucid Chart in order for developers and stakeholders to understand the requirements.

Work with QA team to create test cases and facilitate User Acceptance Testing (UAT).

Ensure that all bugs are logged with adequate information into JIRA to assist developers in reducing the problem.

Recommend system improvements by understanding current practices and problems.

Ensure every change in the system is analyzed, documented and approved before implemented.

Responsible for providing reference material for clients by creating user documentation and providing training, when applicable.

Business Systems Analyst

TD Bank Mount Laurel, NJ March 2018 – January 2020

Facilitated the discovery of functional and non-functional requirements and document in the form of epics, stories, business rules, and acceptance criteria.

Facilitated Joint Application Design (JAD) Sessions to capture business requirements and provide developers with a solid understanding of the expected behaviors of the system.

Responsible for managing the documenting business requirements and system requirements documents as well as Requirements Traceability Matrix (RTM).

Facilitated teams through requirements planning, daily stand-ups, sprint planning, sprint review, and sprint retrospective using AGILE approach.

Organized weekly grooming/refinement sessions and work with Product Owners to ensure there are sufficient user stories in the backlog to prepare for grooming.

Ensured all requirements, mock-up and test cases are logged with adequate information into JIRA and Confluence to assist software engineers in developing a high quality product.

Assessed the flaws in the existing AS-IS system and made clear recommendations.

Documented System change requests and collaborated with developers to determine the feasibility, Level of effort and the return on Investment of the system.

Performed User Acceptance Testing (UAT) and ensured defect reporting and proper resolution of issues.

Coordinated resolution of issues to include change management, root cause analysis, and escalate issues as needed.

Assisted clients in assessing the impact and opportunities of new technologies to enable new capabilities.

Provided client support and post implementation monitoring during initial rollout.

EDUCATION

BACHELORS IN BUSINESS ADMINISTRATION

Ambrose Alli University Lagos, Nigeria August-2002



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