STEPHANIE SERVIN

ad1z38@r.postjobfree.com 661-***-****

PROFILE

Highly talented Bilingual candidate with over 8 years of experience in the field seeking to obtain a position; with strong Customer and Personal Service skills and eager to assist those in need.

EXPERIENCE

2014-2021

Medical Receptionist, Facey Medical Foundation

Answering Telephone calls/ Making appointments, Sending medical messages to Doctor’s for patient needs Helping Supervisor with reports, Collecting Prior balances and copayments, Verifying Multiple types of medical insurance companies. Front desk administration coverage working directly under director when needed.

2013-2014

Patient Access Service Rep1 (ED), Henry Mayo Newhall Memorial Hospital Registration of patients, preparing patient accounts for billing, verifying insurance, collecting co-payments and patient demographic information. The insurance verification process is usually done on each individual website with one username and one password for the entire registration team. During registration process detect any open CWF for any MCRE patients and help patient seal information. Work Comp, Billing set up., Patient Admission, In Custody/Inmate registration

2009-2011

Customer Service Representative, Net billing

In a call center environment, canceled online memberships, entered customer data in CRM, and updated billing information. Placed sales orders, processed refunds, replied to incoming customer emails, and assisted customers with any other issues as needed in a fast past environment.

EDUCATION: HIGH SCHOOL DIPLOMA BOWMAN HIGH SCHOOL SANTA CLARITA, CA 2005-2009

GENERAL SKILLS AND ABILITIES

QUICKLY ABSORB AND RETAIN NEW INFORMATION AND PROCEDURES, ABILITY TO WORK UNDER FLUCTUATING WORKLOAD, CHANGING PRIORITIES AND DEADLINES, WORK THOROUGHLY AND INDEPENDENTLY WITH MINIMAL DIRECTION, CONVEY WRITTEN AND ORAL COMMUNICATION TO OBTAIN INFORMATION PROFESSIONALLY, TYPE 40 WPM, COMPUTE.