CARESSA

LEWIS

CONTACT

479-***-****

LinkedIn:

https://www.linkedin.com/in/caressale

wis

ad1z0l@r.postjobfree.com

Owasso, OK,

CAREER OBJECTIVE

As a driven and detail-oriented

individual, I have a desire to use

analytical and problem-solving skills

to meet goals. I come with over 25

years of leadership, management,

supervisory, sales and Human

Resources experience, am a detail-

oriented professional with excellent

communication, interpersonal, and

creative thinking skills. I am aiming

to leverage my abilities to

successfully fill the vacancy at your

company. I can be relied upon to

help your company achieve its

goals.

EXPERIENCE

May 2023 – Present

General Manager

The NOW Massage, Tulsa, OK

• Responsible for recruitment, onboarding and training of all staff members

• Promotional and event creation and coordination, branding, public relations, and business development

• Manage staff that includes Massage Therapists and Office staff

• Assist in the initial company start up

• Serve as the company's spokesperson, participate in presentations at many area wide chamber of commerce divisions

• Define strategic plans

• Manage the daily operations related to customer service, inventory management, and marketing

• Develope print advertising, social media campaigns, and networking events to deliver messages to target audience

• Create policies and procedures that outlined company goals and objectives

• Keep operating expenses low with good business controls

• Perform weekly audits of our retail products as well as consumables

• Prepare staff work schedules and assigned specific duties

• Set prices and credit terms for goods and services, based on forecasts of customer demand

• Organize and guide activities such as sales promotions

• Spearhead multiple projects from concept through completion while successfully managing budgets and timelines on each project January 2013 - Present

Founder

CARI'S CLOSET, LLC, Siloam Springs, AR

• Promotional and event creation and coordination, branding, public relations, and business development

• Fulfilled customer invoices and shipping needs

• Manage a data base with over 1400 active consignors

• Strong focus on customer satisfaction, loyalty, and follow up

• Serve as the company's spokesperson, participate in presentations at local high schools, mentor students and active in the local high school Marketing and Career classes

• Defined strategic plans and kept business on track to meet objectives

• Managed the daily operations related to customer service, inventory management, and marketing

• Developed print advertising, social media campaigns, and networking events to deliver messages to target audience

• Drafted a business plan that outlined company goals and objectives

• Kept operating expenses low with good business controls

• Reduced operating costs by implementing more efficient inventory tracking system

• Prepared staff work schedules and assigned specific duties

• Set prices and credit terms for goods and services, based on forecasts of customer demand

• Organized and guided activities such as sales promotions requiring coordination with other department managers

• Spearheaded multiple projects from concept through completion while successfully managing budgets and timelines on each project January 2013 - January 2017

Executive Director

ROGERS PUBLIC LIBRARY FOUNDATION, Rogers, AR

• Spearheaded branding for the library and the foundation

• Lead several events that met and exceeded all fundraising goals

• Established and maintained all donor relations

• Officiated board meetings, secured sponsorships, and oversaw daily activities of volunteers

• Managed and helped to grow the Foundation's endowment that totaled over 1.7 million dollars

• Represented the organization at meetings, conferences, and events

• Developed and achieved financial goals by managing expenses

• Devised and implemented strategies to achieve organizational goals, maximize efficiency, and drive revenue growth

• Negotiated and secured partnerships with external organizations to advance the mission of the organization

• Prepared bylaws approved by elected officials and ensured that bylaws were enforced

• Gave presentations at meetings and conventions to promote services and offerings

January 2012 - January 2013

Executive Director Of NWA/River Valley

MUSCULAR DYSTROPHY ASSOCIATION OF ARKANSAS, River

Valley, Fort Smith, AR

• Coordinated and directed fundraising campaigns that raised over $1 Million annually and enabled organization to purchase medical services and equipment for over 3500 patients statewide

• Oversaw media initiatives that assisted in raising money

• Organized and directed over 600 volunteers

• Produced the local annual MDA Telethon

• Served as the company's spokesperson, participating in industry panels, providing television and newspaper interviews, and executing over 60 events, secured and maintained all sponsorships and donors

• Managed over 30 employees, both from a remote office as well as the Little Rock, AR office

• Served as the liaison between patients and medical equipment servicers and doctor's offices

• Completed many home visits with patients and their families, in order to discuss any needs that they might have and to keep the lines of communication open

• Identified development needs and provided planning and leadership to achieve program implementation

January 2009 - January 2012

Area Director Of Northwest Arkansas

PENMAC STAFFING SERVICES, River Valley, Siloam Springs, AR

• Sourced, evaluated and reviewed potential candidates utilizing job boards and social networking

• Utilized human resources skills to source, hire and place employees

• Developed and grew client base by marketing staffing services for full-time placement solutions

• Liaised between customers and employees to investigate and document matters requiring intervention

• Enhanced company image through developing and maintaining relationships and activities with local organizations and community leaders

Staffing Specialist

PENMAC STAFFING SERVICES, River Valley, Siloam Springs, AR

• Responsible for securing new contracts as well as maintained all existing customer contracts

• In charge of all personnel screening and hiring to fulfill client contractual obligations

• Responsible for new hire employment verification, security/background checks, drug testing as well as conflict resolution

• Provided quality customer service to employers seeking assistance in recruiting qualified candidates to fill available positions within their organization

• Directed and held many job fairs that included “Hire a Veteran” as well as many trade and technical school job fairs

• Assisted applicants in how to create a resume, “How to interview successfully” workshops

• Mediated 100% of contract employee's complaints and issues related to compensation, job performance, employee motivation and communication

• Assisted HR staff with staffing outreach efforts by attending job fairs

• Interacted with employees to cover daily staffing requirements.

• Scheduled and administered skill, intelligence and drug tests for current and prospective employees

EDUCATION

June 1996

University of Texas, El Paso, El Paso, TX

SKILLS

• Vendor Relations

• Website Design/Maintenance

• Business Development

• Search Engine Optimization (SEO)

• Social Media Marketing

• Event Management/Implementation

• Customer Service

• Team Leadership

• Project Management

• Strategic Partnership

• Recruitment and Hiring

• Department Development

• Advertising Initiatives

• Client Engagement

• Policy and Procedure Development

• Business Administration

• Management Team Leadership

• Analytical and Critical Thinker

• Attention to Quality

• Social Media Digital Marketing

• Networking

.

Contact this candidate