Viviana Carrillo

Blends academic training in economics and business administration with hands-on experience in sales and operations support to offer employers a track record of delivering on tasks accurately, efficiently, and professionally. Known for providing exceptional customer service and bilingual communications in a variety of business settings.

Phoenix, AZ 85044 253-***-**** ad1z04@r.postjobfree.com

WORK EXPERIENCE

Everett Steel — Inside sales

Mckesson — Customer Operations

Prosmart Realty — Licensed Real Estate Assistant

Hospital Patient Services — Case Manager

Casino Arizona — Hostess

EDUCATION

07/2022 to 02/2023, Everett WA

Communicated directly with customers to establish needs, con rmed material availability, responded to internet inquiries, and communicated progress with customer throughout length of project. 12/2019 to 02/2022, Scottsdale, AZ

Assessed, organized and documented patient data to develop an appropriate plan for approval of free medication assistance program, Instructed patients and families regarding program requirements and preventative care according to individualized needs. Reported adverse reactions from medication to FDA from patient telephone calls. Interacted with family, physicians and other disciplines regarding patient assistance and documentation needed. 02/2014 to 02/2017, Gilbert, AZ

Oversaw response to new online inquiries and marketing campaigns for real estate team. Met with new clients as needed and disbursed new leads to appropriate sales agents, hosted open houses for listings, added new listings to MLS, scheduled and attending showings for listings, facilitated meetings with loan o cers and new clients in order to prequalify homebuyers, cold called absentee homeowners and completed follow up calls for previous clients. 2010 to 2011, Phoenix,AZ

Interacted with hospital patients, nurses, doctors to analyze the process and gather the requirements for state health insurance approval and making necessary changes to patient les to ful ll their needs. 2006 to 2008, Scottsdale, AZ

Interacted with casino patrons inside restaurant, operated cash register, seated guests, assisted dining room servers as needed.

Arizona School of Real Estate & Business — Certi cate of Completion Heald College — Ongoing- Business Administration

Cibola High School — High School Diploma

08/2014 to 08/2014

Completed state requirements for education and training in order to get real estate license. 05/2009 to 05/2010

Emphasis in Accounting

08/2003 to 05/2005