WALIMUNI LAKSHMAN FONSEKA

Edmonton, Canada.

Mobile: +1-780-***-**** / +94-759****** (What’s App)

E.Mail; ad1yzn@r.postjobfree.com

www.linkedin.com/in/walimuni-lakshman-fonseka

REATAIL OPERATION, MARKETING & MERCHNDISING

Over 20+ years of experience in marketing, merchandising and customer service. MAB holder having diverse expertise. Familiar with overall retail operations. Strong team player in the work environment. Active in-store operations with fascinating customer servers. Enjoy interacting with people and support. Quick learner. Always volunteer to learn new possibilities within the organization.

KEY COMPETENCIES

Costing & Contractual Negotiations Budget planning & Forecasting

Operation & Logistic Leadership & Communication

Supply Chain Management Diverse Marketing Knowledge

Prioritize & Execute task under Pressure Quality control & Management

Stock balancing and re-ordering Strategic Planning and Directions.

Staff Training and Motivation Excellent Customer Service

Retail duties and responsibilities

Serving customers by developing rapport, building customer confidence, providing accurate information, and helping with product selection.

Demonstrating knowledge of products and inventory to ensure customer satisfaction

Maintaining a clean and orderly workspace or retail floor

Performing all required cash register transactions efficiently and accurately

Contributing to store profitability by receiving, handling, replenishing, and processing incoming product flow.

Providing excellent customer service by responding to customer questions or issues regarding product features and benefits

Resolving customer complaints

Overseeing inventory by working closely with vendors.

Creating protocols to protect the store, including theft management

Adhering to health and safety protocols and policies

Constructing a schedule for employees and manage their time off, sick leave, and time tracking.

Developing holiday promotions to drive traffic to the store and set up promotional programs.

WORK HISTORY

From May 2226 till Date - Assistant General Manager – Marketing & Business Developments) Maheen Group Ltd. -Bangladesh.

From December 2016 to April 2021 - General Manager – Merchandising) Epic Garments Manufacturing Ltd.( Epic Group -Bangladesh)

From 2013 to 2016: – General Manager – Marketing & Merchandising (Sepal Group– Bangladesh).

From 2007 to 2013: -Merchandising Manager – Cosmopolitan Industries Pvt Ltd.” (Epic Group). Bangladesh.

From 2003 to 2007: - Senior Merchandiser- in EAM Maliban Textile Pvt Ltd. – Jordan.

From 1999 to 2003: -Senior Merchandiser- ( Buying Office) “Sino Lanka Pvt Ltd” ( Sri Lanka/ Vietnam)

From 1997 to 1999 “-Junior Merchandiser at DNP Garments Lanka (Pvt) Ltd. (Apparel Washing Division) Sri Lanka.)

1995 to 1997 – Price Integrity Associate- Spinney’s Dubai LLC. (Retail)

EDUCATION

MBA - Master of Business Administration- University of Wales – Trinity Saint David. (UK) 2018. (EAC certified)

CERTIFICATIONS

IELTS – Score 6. (CBL Level 7) 2020.

Obtain a Diploma in Garment Merchandising at Clothing Industry Training Institute (CITI) – Ratmalana Sri Lanka .1999 ( SL Government Apparel Institute).

General Management Certification in 1993 – Ceylino Institute of Management -Sri Lanka

EXTRA CURCURLATITY ACTIVITIES

Represented Sri Lanka for South Asian Federation Games (SAF) in 1991.

Sri Lankan National Champion in 110M Hurdles from 1990 to 1993.

Holding Sri Lankan Athletic Colors.

College Game Captain in 1991.

Member of School Cricket Team.

Played for Ceylinco Sri Lanka and Spinney’s Dubai & Dhaka Sir Lankan cricket Clubs.

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