Deborah Martin

Mid-Level Customer Service Professional

EMAIL

ad1yyv@r.postjobfree.com

PHONE

901-***-****

Skills

Personal Services

Call Center Services

Teamwork

Greeting Customers

Willingness To Learn

Cash Register

Critical Thinking

Ethical Conduct

Positivity

Resilience

Professionalism

Customer Service

Sales

Showrooms

Problem Solving

Caregiving

Grilling

Mopping

Management

Telephone Skills

Electronics

Work Experience

Sep 2022 - Oct 2022

Memphis, TN

Chick fil A Crew Member

HMS Host

My Duties were to Make sandwiches to customers satisfaction. Make sure my station was clean and sanitized before and after making sandwiches. Stock or restock items for the kitchen areas such as (bread, condiments, etc.) During closing time Make sure my station is wipe down, mop the floor, bread grill needs to be cleaned. Also make sure condiments and other items are put away in their correct areas before leaving. Reason for Leave: Family Situation

Dec 2020 - Jul 2021

Memphis, TN

Customer Service Representative

Conns Homeplus

My Duties were to Greet customers entering or leaving the store. Collect customers payments. (In-store) Direct new or regular customers to their available/ assigned Sales associate. Assist customers with help/ issues/pickup via phone or in-store. Put furniture together for display such as (office/gaming chairs, desk, tables, etc.) File paperwork (applications, receipts, etc.) During closing: count money in drawer for the day, close cash register, put money in deposit bag, fill out paperwork, give deposit bag to manager. For Opening: count cash for register to meet proper start day amount. Light cleaning work such as (dusting shelves, dust mop floors etc.) Wipe down appliances and electronics Make sure showroom furniture/bedding looks presentable for customers/staff. Make sure customer service area is always clean. Reason for Leave: Lack of Work Due to Covid

Jan 2013 - Oct 2018

Memphis, TN

Caregiver

Taylors Care Home

My Duties were to Make sure that clients took medication on time as scheduled. Make sure that clients have bathed and change clothes. Make sure rooms are clean. Do clients laundry, prep and cook meals on scheduled days. Answer phone calls, take messages, and make call if assigned or needed. Write in Daily Logbooks (notes of clients daily activities and moods). Clean areas assigned to me. Do outdoor or indoor activities that are scheduled for the day. Also making sure that the clients were happy and comfortable by my polite, friendly conversations. Interacting with clients through activities. Reason for Leave: Poor Management/ Laid Off

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