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Customer Service Business Development

Location:
Newbury Park, CA, 91320
Posted:
December 14, 2023

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Resume:

STEVEN MENDELSON

Cell 818-***-**** or Work/home 805-***-****

Email: ad1yyq@r.postjobfree.com

Experienced sales professional with diversified background in business development, marketing, outside sales, inside sales, customer service, manufacturing, SAP and account management. Excellence in client relationships and retention. Established skills in leadership/team player, strategic, analytical, facilitation skills, dedicated and hard working.

ACCOMPLISHMENTS

• Building stronger relationships with assigned accounts and increased revenue while growing my customers business together.

• Created programs for all stores, allowing higher profits, lower inventory, easier re-ordering while monitoring successful sales.

• Generated leads by cold calling local business, profiling clients and effectively presenting marketing, advertising and products to enhance the work place. Networked extensively with clients to build successful business-to-business relationships. Negotiated terms, closed sales and wrote contracts.

• Created my own custom data base program where I am able to track customers sales, provide excellent follow up, thus allowing me to cross sell my other product lines and grow both my business and my customers profits.

• Experience with Acius 4th Dimension (Data Base Program), Microsoft Office (Word, Excel and other product line), Adobe (Photoshop and In Design), QuickBooks Accounting and EDI experience. SAP experience.

• Customer referrals upon request

EXPERIENCE

STEVE MENDELSON & ASSOCIATES, INC.

Owner, Direct Wholesale/Factory Office

• Sales Representative, 10 years +

• Represented factories in 6-Western states

• Manufacturing experience, Inside Sales and Customer Service

• Responsible for existing accounts and bringing in new accounts weekly

• Performed all customer service, support, training and any issues

• Create, develop and market all programs for stores

• Coordinated and led promotional sales presentations, marketing programs and strategies for over 3,000 accounts

• Developed and implemented long term strategic plans and generated revenue through building relationships with existing accounts and cultivating new customer relationships by referrals

• Directed all activities related to trade shows, trunk shows advertising programs

• Designing and implementing major programs to Mass Merchants stores like Bead & Craft Chain Stores with wall programs with 300-500 Sku’s. FARMERS INSURANCE, INSURANCE PROFESSIONAL (NO longer Industry)

• Cross-selling insurances to my customers (Business, Umbrellas and Personal Policies)

• Independent Agent

• Accident & Health, Casualty, Life, and Property Agent RETIRED RESERVE (Volunteer) LIEUTENANT LOS ANGELES COUNTY SHERIFF

• 15 years Sheriff Department: rescue, patrol, academy instructor, motors, traffic and fatality team.

EDUCATION

• Santa Monica City College (AA Degree)

• California State University San Diego (Bachelor of Science, Business Administration, Marketing Degree)

• President’s Council at San Diego State University



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