Customer Service Patient Access
Resume:
Casey Kahler
Norwood, PA *****
ad1yxt@r.postjobfree.com
Authorized to work in the US for any employer
Work Experience
Patient Access Specialist
Main Line Health - Newtown Square, PA
April 2023 to Present
• Attend to the daily needs of our Patients.
• Attend and participate in various departmental meeting and brainstorming sessions.
• Schedule and reschedule appts.
• Assistance with medication refills and authorization issues.
• Pre-certification
• Communicate back and forth closely with physicians and their clinical staff to solve problems and troubleshoot
Client Services Representative
Vanguard - Malvern, PA
February 2022 to February 2023
• Worked with clients to resolve a multitude of issues pertaining to their accounts both online and thought the US postal.
• Unskilled and upscaling using Degreed in a variety of areas, including but not limited to customer service, leadership training, management training, CRM skills, etc.
• Worked closely with others to assist in training new classes coming into the Vanguard Brokerage transition team.
• Learned different ways to intact with clients and teammates. Clinical Aide
Mirmont Treatment Center - Lima, PA
August 2021 to January 2022
• Assisting in daily patient care and wellbeing.
• Documentation of activities and attendance. Running workshops, assisting nursing with medication and blood work. Preforming room searches, body searches, and bag checks.
• Data entry, picking up from different locations for inpatient stays and dropping off patients to various after care programs.
Store Manager
Swiss Farms - Drexel Hill, PA
February 2019 to July 2021
• Oversee and delegate tasks to 8-10 Associates.
• Dealt with vendors or varies orders, making sure to accurately document incoming and outgoing stock..
• Problem solving
• Positive attitude
• Computer training and experience as well as scheduling. Deli Clerk
Colonial Village Meat Market of Havertown - Havertown, PA April 2018 to November 2019
Aided in customer service with both catering and hot foods. Food preparation and inventory management. Lead Childcare Teacher
THE LITTLE LEARNING CENTER - Havertown, PA
March 2013 to May 2016
Lead teach in the one and two year old rooms. responsibilities include delegating tasks, making schedules, writing lesson plans, communicating with parents Deli Manager
Marwin market - Drexel Hill, PA
June 2007 to 2012
Making schedules, attending to customers, working and communicating with vendors, and inventory Education
High school or equivalent
Archbishop Prendergast - Drexel Hill, PA
August 2003 to May 2007
Skills
• Child Care
• Day Care
• Early Childhood
• Food Service
• Culinary
• Food Preparation
• Experience with Children
• Toddler Care
• Customer service
• Restaurant Experience
• Teaching
• Kitchen Experience
• Classroom Management
• Behavioral health
• Infant Care
• Autism Experience
• Special Education
• Caregiving
• Babysitting
• Leadership
• Organizational Skills
• Windows
• Time management
• Microsoft Excel
• Microsoft Word
• Microsoft Office
• Curriculum Development
• Meal Preparation
• Customer service (10+ years)
• Early childhood education (2 years)
• English
• Classroom experience
• Addiction (3 years)
• Social Work
Certifications and Licenses
CPR Certification
July 2021 to July 2025
First Aid Certification
July 2021 to July 2025
CPR Certification
Additional Information
APCO Certification
911 Emergency Services Training
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