Wanda Alston

Willow Grove, PA *****

ad1yxi@r.postjobfree.com

+1-267-***-****

• To obtain a Patient Service Representative position with a company, providing opportunities for growth within the organization. I enjoy working in a busy environment with a team-oriented focus. I have over 10 years of customer service experience and have always been proud of my interpersonal skills, actively seeking employment where I can make a difference in helping the company excel into the future,

• Major: Academic

Authorized to work in the US for any employer

Work Experience

Patient Service Representative

LMG FAMILY PRACTICE - Lansdale, PA

April 2023 to Present

Check patients in/out for physicians

Update patient charts in EHR systems

Scan documents/ insurance into chart

Insurance /referral verification

Process payments and post charges

Process billing statements

Print scripts for patients

Customer Service Representative

PE GI Solutions - Jamison, PA

July 2021 to April 2023

• High volume call center for incoming and outgoing calls

• Process patient payments

• Answer questions about insurance coverage for all Company Endoscopy Centers • Respond to incoming and outgoing emails, voicemail and text alerts

Customer Service Representative

Nutrisystem - Fort Washington, PA

June 2019 to July 2021

• Remote position:

• Hi volume call center handling incoming calls

• Addressing any relevant customer service issues

• Providing resolutions for outstanding problems

Assistant Manager

BATH & BEYOND

June 2000 to August 2019

• Receiving, shipping and merchandising

• Hiring, training and scheduling

• Inventory Customer Service

• Actively addressing loss/profit issues

Education

BS in Accounting

UNIVERSITY OF PHILADELPHIA

1982

HS DIPLOMA

PHILADELPHIA H.S. FOR GIRLS

1978

Skills

• Journal Entries

• Financial Report Interpretation

• Account Reconciliation

• Profit & Loss

• Accounts Payable

• General Ledger Accounting

• Office Management

• Bank Reconciliation

• Accounts Receivable

• QuickBooks

• Microsoft Dynamics GP

• Writing skills

• Medical office experience

• Patient service

• Medical records

• Medical terminology

• Phone etiquette

• Customer service

• Data entry

Contact this candidate