Braniyah Giden

321-***-**** ad1yvn@r.postjobfree.com South Bend, IN 46619

SUMMARY

Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability

and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly

mastering new skills.

Committed job seeker with a history of meeting company needs with consistent and organized

practices. Skilled in working under pressure and adapting to new situations and challenges to best

enhance the organizational brand.

SKILLS

e Time Management e First Aid/CPR

e Social Perceptiveness e Task Prioritization

e Analytical and Critical Thinking e Customer Service

Data Management © Project Planning

EXPERIENCE

YDP, Boys & Girls Club of south bend, October 2022-November 2023

South Bend, IN

e Promoted high customer satisfaction by resolving problems with knowledgeable and friendly

service.

e Understood and followed oral and written directions.

e Worked successfully with diverse group of coworkers to accomplish goals and address issues

related to our products and services.

e Approached customers and engaged in conversation through use of effective interpersonal and

people skills.

Hostess, Wings Etc, February 2022-September 2023

South Bend, IN

e Greeted guests warmly upon arrival, seating them promptly.

e Verified reservations and wait times with customers.

e Maintained a clean and organized dining area.

e Provided menus to customers and answered questions regarding menu items.

e Checked identification of customers prior to serving alcoholic beverages.

e Ensured compliance with health and safety regulations at all times.

e Communicated clearly with kitchen staff regarding customer orders.

e Demonstrated strong interpersonal skills when interacting with customers.

e Performed light cleaning duties, such as wiping down tables or sweeping floors.

e Created an enjoyable atmosphere by engaging in friendly conversation with guests.

e Provided excellent customer service by addressing customer needs promptly.

e Resolved any customer complaints or issues quickly and professionally.

e Tracked inventory of tableware, linens, condiments., ensuring adequate supply levels at all

times.

e Assisted servers in bussing tables when needed during busy periods.

e Answered phone inquiries to schedule and confirm reservations, record takeout orders and

respond to service questions.

e Greeted guests and gathered information to seat groups or place on waitlist.

e Responded appropriately to customer complaints, bringing major issues to attention of manager

on duty.

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