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Graphic Designer Customer Service

Location:
Texarkana, AR, 71854
Posted:
December 14, 2023

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Resume:

Profile

Highly Talented Creative Graphic Design Professional with an emphasis in advertisement with over 20 years of design, marketing, brand development and management experience, 9 years IT (Information Technology) experience, 15 years of sales and customer service experience, 3 years of unemployment insurance, TEA (Transitional Employment Assistance) case management, and a strong understanding of business economics, and management. Very dedicated employee with an eye on long term plans, able to adapt to changing situations deadlines with a desire to utilize years of combined skills, and to utilize a dynamic work ethic, and a knowledge skill set of achieving goals. Skills

• • Macintosh Desktop Publishing OS/ MS Windows and Design OS Software: platforms Adobe Creative Cloud: Illustrator/ Photoshop/ InDesign/

• Acrobat Office Document Pro, Dreamweaver, Software: Microsoft Muse, and Word, Corel Draw. Microsoft Excel, Microsoft PowerPoint, Microsoft

Outlook, Apple Pages, Numbers, and Keynote,

Waco pen tool, Internet Explorer, Google Chrome,

• and Web Firefox. layout design, CSS, HTML, Word Press

• • UI/Print UX Graphics, design Photography, Design and Layout, Computer Graphics, Type Setting, print

management (bleeds, offset prints), color

management (RGB, CMYK, Pantone), Illustration/

• Painting/ Strong leadership life drawing. skills, administration & management experience, clerical and organizational

• skills, Sales law and and marketing government. experience, customer service,

• and Active public learning relations. critical thinking, complex problem solving, operations analysis, and coordination.

• Case management

• Active listening/ oral comprehension

• Time management, and detail oriented

• Oral expression/ communication and speaking.

• Communicating information and ideas presented

through writing.

• Reading comprehension

• Complex Problem Solving

• Visualization

• Assisting IT Manager or related professionals in building, maintaining, modifying information

systems. and databases.

• Performs some custom applications, development

and provide user support.

• Prepares graphics or other visual representations of information.

• Creates databases to store electronic data.

• Update computer database information.

• Computer software Installation

• Provides technical support for software

maintenance or use.

• Industrial Printing set up

• Printer repair

• Photography

• Music instrumentation (Piano and organ) including reading and writing music.

Othel Jefferson Jr.

5615 Sanderson Lane

Texarkana, Arkansas, 71854

T: 903-***-****

ad1yv0@r.postjobfree.com

ad1yv0@r.postjobfree.com

PORTFOLIO

be.net/otheljeffersonjr

Experience

Graphic Designer, Abernathy Company; Texarkana,

Arkansas

• Designed, developed, and implicated business

graphic design practices from concept to

completion. Performed creative marketing to

meet specific commercial and promotional needs

such as packaging, displays, logos, illustrations, posters, company signage, and content using

knowledge of layout principles, and aesthetic

concepts.

• Improved past design by devoting cohesive vision for all manufactured products and company

visuals.

• Created and assembled samples and final

finished layouts which were presented to the

company, for supervision and approval.

• Created custom photography, illustrations, and

custom fonts for products and auxiliary designs.

• Designed and produced label designs bring

company products up to date and with GHS

(Global Harmonization System) compliance.

• Created product images, both traditional and

digital renderings.

• Developed uniform visual concepts for entire

company including business cards, product

labels, posters, flyers, digital media, and web

content.

• Updated entire catalog of company manufactured

products (432 products)

• Conferred with sales team and production

department to solve objectives develop and

design solutions.

• Authored information for marketing materials,

catalogs, manuals, and training books.

• Designed, developed, and updated, logos for

main company, individual products, and

subsidiary companies.

• Completed IT tasks as assigned including:

network development and repair, computer and

program updating, printer software deployment,

and repair, printer setup for label printing,

assisting troubleshooting issue with employees,

and assistance IT manager.

• Created UI/UX training material for sales

managers and directions for use for products.

• Developed barcode implementation system for

products and warehouse, and managed system

for product numbers.

• Developed Authored, and managed chemical and

manufactured product SDS’s (Safety Data

Sheets) and their access and management.

• Created and produced product marketing

including product description content, social

media, web, and advertisements.

• Developed print management systems of label

printers for production staff, customer service

employees, etc.

• Repaired and performed maintenance and

installation of label printers, and software.

• Developed system for printer usage and cost for

production staff, customer service, etc.

• Budgeted printing material, ensured ordering of

inks, label stock, and other print related materials for function of print department.

• Developed quality control parameters for the

placement of labels and their usage by staff

Graphic Designer, Iconic Hammer Designs;

Texarkana, Arkansas — 2003-Present

• Performed creative marketing base on clients

needs.

• Developed and implicated business practices, in

business and brand development.

• Designed logos, posters, business cards, and

other web and print based graphics.

• Conferred and researched assets to meet

organization design needs, arrange layout based

upon available space, knowledge of layout

principles, and aesthetic concepts.

• Creation of samples of finished layout presented

to client, mark up, paste, and assemble final

layouts for supervision of clients,

• Created and assembled samples and final

finished layouts which were presented to the

company, for supervision and approval.

• Created custom photography, illustrations, and

custom fonts for products and auxiliary designs.

• Designed, developed, created, and updated,

logos for clients.

• Created fine arts as requested from clients

including: illustrations, drawings, and paintings. Graphic Designer, Janis For Justice;

Little Rock, Arkansas — 2013-2014

• Development and implication of business design

practices .

• Responsibilities include creative marketing,

desktop publishing and digital arts and design,

print graphics, brand development, and

determination of size and arrangement of

designs for print and web.

• Confer and research to assess and identify

organization design needs, arrange layout based

upon available space, knowledge of layout

principles, and aesthetic concepts.

• Creation of samples of finished layout presented

to client, mark up, paste, and assemble final

layouts for supervision.

• Custom photograph, illustrations, and custom

fonts created based.

Minister of Music, Greater St. John Missionary

Baptist Church;

Hooks, Texas — 2007-2021

• Minister of Music/ Music program director

• Developed and executed music program.

• Managed choir personnel, choir staff,

accompanists, and instrumentalists.

• Performed business and management principles

involved in strategic planning, resource

allocation, human resources modeling,

leadership technique, production methods, and

coordination of people and resources.

• Performed theory and techniques required to

compose, produce, and perform works of music,

dance, visual arts.

• Performed business and management principles

involved in strategic planning, resource

allocation, human resources modeling,

leadership technique, production methods, and

coordination of people and resources.

• Implemented the knowledge of principles and

methods for curriculum and training design,

teaching and instruction for individuals and

groups, and the measurement of training effects.

• Completed media production, communication for

conducted choirs, music and associated church

events; this includes alternative ways to inform

and entertain via written, oral, and visual media. Minister of Music, Greater Mt Zion Missionary Baptist Church; Ashdown, Arkansas — 2021-2022

• Minister of Music/ Music program director

• Developed and executed music program.

• Managed choir personnel, choir staff,

accompanists, and instrumentalists.

• Performed business and management principles

involved in strategic planning, resource

allocation, human resources modeling,

leadership technique, production methods, and

coordination of people and resources.

• Performed theory and techniques required to

compose, produce, and perform works of music,

dance, visual arts.

• Performed business and management principles

involved in strategic planning, resource

allocation, human resources modeling,

leadership technique, production methods, and

coordination of people and resources.

• Implemented the knowledge of principles and

methods for curriculum and training design,

teaching and instruction for individuals and

groups, and the measurement of training effects.

• Completed media production, communication for

conducted choirs, music and associated church

events; this includes alternative ways to inform

and entertain via written, oral, and visual media. Workforce Specialist: Unemployment Insurance.

Transitional Employment Insurance (TEA). Arkansas

Department of Workforce Specialist, Texarkana,

Texas/ Arkansas — 2010-2013

• Set up and processing state unemployment

claims, troubleshoot claim issues, following, and

enforcement of state unemployment law

requirements, data management, and public

relations. Answered applicants' questions about

• benefits Interviewed and benefits claim procedures. recipients at specified intervals to certify their eligibility for continuing benefits.

• Interpreted and explain information such as

eligibility requirements, application details,

payment methods, and applicants' legal rights.

• Initiated procedures to grant, modify, deny, or

terminated assistance, or referred applicants to

other agencies for assistance.

• Compiled, recorded and evaluated personal and

financial data in order to verify completeness and

accuracy, and to determine eligibility status.

• Interviewed and investigated applicants for

public assistance to gather information pertinent

to their applications.

• Checked with employers or other references to

verify answers and obtain further information.

• Kept records of assigned cases, and prepared

required reports.

• Scheduled benefits claimants for adjudication

interviews to address questions of eligibility.

• Prepared applications and forms for applicants

for such purposes as school enrollment,

employment, and medical services.

Consultant Sales Associate (Commission), Sears

Holdings; Texarkana. Texas — 2003-2010

• Greeted customers and ascertained what each

customer wanted or needed.

• Described merchandise and explained use,

• operation, Recommended, and care select, of merchandise and helped locate to customers. or obtain merchandise based on customer needs

• and Computed desires. sales prices, total purchases and received and processed cash or credit payments.

• Answered questions regarding the store and its

• • merchandise. Prepared Maintained sales knowledge slips or of sales current contracts. sales and promotions, policies regarding payment and

• • exchanges, Demonstrated Placed special and use orders security or operation or called practices. other of merchandise. stores or distribution centers to find desired items for

customers.

Education

Henderson State University Arkadelphia, Arkansas Bachelor of Fine Arts, Digital Arts and Design (Advertising Marketing Communications emphasis)

Graduation Date: May 11, 2002 3.75 GPA

Henderson State University an accredited liberal arts college located in Arkadelphia, Arkansas. It was established in the late 1800s. It offers a broad range of courses and degree programs, as well as an honors college, named for the schools original name; Ellis College.

Awards

Outstanding Student Award 1995

Arkansas High School, Texarkana, Arkansas

Ellis College’s Outstanding Creative Senior Artist 2002 Henderson State University, Arkadelphia, AR

Volunteer Experience

• Alpha Phi Omega, National Service Fraternity.

Servicing: community, campus, fraternity, and nation.

• Janis For Justice; Little Rock, Arkansas

Environmental and Social Reform



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