Graphic Designer Customer Service
Resume:
Profile
Highly Talented Creative Graphic Design Professional with an emphasis in advertisement with over 20 years of design, marketing, brand development and management experience, 9 years IT (Information Technology) experience, 15 years of sales and customer service experience, 3 years of unemployment insurance, TEA (Transitional Employment Assistance) case management, and a strong understanding of business economics, and management. Very dedicated employee with an eye on long term plans, able to adapt to changing situations deadlines with a desire to utilize years of combined skills, and to utilize a dynamic work ethic, and a knowledge skill set of achieving goals. Skills
• • Macintosh Desktop Publishing OS/ MS Windows and Design OS Software: platforms Adobe Creative Cloud: Illustrator/ Photoshop/ InDesign/
• Acrobat Office Document Pro, Dreamweaver, Software: Microsoft Muse, and Word, Corel Draw. Microsoft Excel, Microsoft PowerPoint, Microsoft
Outlook, Apple Pages, Numbers, and Keynote,
Waco pen tool, Internet Explorer, Google Chrome,
• and Web Firefox. layout design, CSS, HTML, Word Press
• • UI/Print UX Graphics, design Photography, Design and Layout, Computer Graphics, Type Setting, print
management (bleeds, offset prints), color
management (RGB, CMYK, Pantone), Illustration/
• Painting/ Strong leadership life drawing. skills, administration & management experience, clerical and organizational
• skills, Sales law and and marketing government. experience, customer service,
• and Active public learning relations. critical thinking, complex problem solving, operations analysis, and coordination.
• Case management
• Active listening/ oral comprehension
• Time management, and detail oriented
• Oral expression/ communication and speaking.
• Communicating information and ideas presented
through writing.
• Reading comprehension
• Complex Problem Solving
• Visualization
• Assisting IT Manager or related professionals in building, maintaining, modifying information
systems. and databases.
• Performs some custom applications, development
and provide user support.
• Prepares graphics or other visual representations of information.
• Creates databases to store electronic data.
• Update computer database information.
• Computer software Installation
• Provides technical support for software
maintenance or use.
• Industrial Printing set up
• Printer repair
• Photography
• Music instrumentation (Piano and organ) including reading and writing music.
Othel Jefferson Jr.
5615 Sanderson Lane
Texarkana, Arkansas, 71854
T: 903-***-****
**************@******.***
*********@*****.***
PORTFOLIO
be.net/otheljeffersonjr
Experience
Graphic Designer, Abernathy Company; Texarkana,
Arkansas
• Designed, developed, and implicated business
graphic design practices from concept to
completion. Performed creative marketing to
meet specific commercial and promotional needs
such as packaging, displays, logos, illustrations, posters, company signage, and content using
knowledge of layout principles, and aesthetic
concepts.
• Improved past design by devoting cohesive vision for all manufactured products and company
visuals.
• Created and assembled samples and final
finished layouts which were presented to the
company, for supervision and approval.
• Created custom photography, illustrations, and
custom fonts for products and auxiliary designs.
• Designed and produced label designs bring
company products up to date and with GHS
(Global Harmonization System) compliance.
• Created product images, both traditional and
digital renderings.
• Developed uniform visual concepts for entire
company including business cards, product
labels, posters, flyers, digital media, and web
content.
• Updated entire catalog of company manufactured
products (432 products)
• Conferred with sales team and production
department to solve objectives develop and
design solutions.
• Authored information for marketing materials,
catalogs, manuals, and training books.
• Designed, developed, and updated, logos for
main company, individual products, and
subsidiary companies.
• Completed IT tasks as assigned including:
network development and repair, computer and
program updating, printer software deployment,
and repair, printer setup for label printing,
assisting troubleshooting issue with employees,
and assistance IT manager.
• Created UI/UX training material for sales
managers and directions for use for products.
• Developed barcode implementation system for
products and warehouse, and managed system
for product numbers.
• Developed Authored, and managed chemical and
manufactured product SDS’s (Safety Data
Sheets) and their access and management.
• Created and produced product marketing
including product description content, social
media, web, and advertisements.
• Developed print management systems of label
printers for production staff, customer service
employees, etc.
• Repaired and performed maintenance and
installation of label printers, and software.
• Developed system for printer usage and cost for
production staff, customer service, etc.
• Budgeted printing material, ensured ordering of
inks, label stock, and other print related materials for function of print department.
• Developed quality control parameters for the
placement of labels and their usage by staff
Graphic Designer, Iconic Hammer Designs;
Texarkana, Arkansas — 2003-Present
• Performed creative marketing base on clients
needs.
• Developed and implicated business practices, in
business and brand development.
• Designed logos, posters, business cards, and
other web and print based graphics.
• Conferred and researched assets to meet
organization design needs, arrange layout based
upon available space, knowledge of layout
principles, and aesthetic concepts.
• Creation of samples of finished layout presented
to client, mark up, paste, and assemble final
layouts for supervision of clients,
• Created and assembled samples and final
finished layouts which were presented to the
company, for supervision and approval.
• Created custom photography, illustrations, and
custom fonts for products and auxiliary designs.
• Designed, developed, created, and updated,
logos for clients.
• Created fine arts as requested from clients
including: illustrations, drawings, and paintings. Graphic Designer, Janis For Justice;
Little Rock, Arkansas — 2013-2014
• Development and implication of business design
practices .
• Responsibilities include creative marketing,
desktop publishing and digital arts and design,
print graphics, brand development, and
determination of size and arrangement of
designs for print and web.
• Confer and research to assess and identify
organization design needs, arrange layout based
upon available space, knowledge of layout
principles, and aesthetic concepts.
• Creation of samples of finished layout presented
to client, mark up, paste, and assemble final
layouts for supervision.
• Custom photograph, illustrations, and custom
fonts created based.
Minister of Music, Greater St. John Missionary
Baptist Church;
Hooks, Texas — 2007-2021
• Minister of Music/ Music program director
• Developed and executed music program.
• Managed choir personnel, choir staff,
accompanists, and instrumentalists.
• Performed business and management principles
involved in strategic planning, resource
allocation, human resources modeling,
leadership technique, production methods, and
coordination of people and resources.
• Performed theory and techniques required to
compose, produce, and perform works of music,
dance, visual arts.
• Performed business and management principles
involved in strategic planning, resource
allocation, human resources modeling,
leadership technique, production methods, and
coordination of people and resources.
• Implemented the knowledge of principles and
methods for curriculum and training design,
teaching and instruction for individuals and
groups, and the measurement of training effects.
• Completed media production, communication for
conducted choirs, music and associated church
events; this includes alternative ways to inform
and entertain via written, oral, and visual media. Minister of Music, Greater Mt Zion Missionary Baptist Church; Ashdown, Arkansas — 2021-2022
• Minister of Music/ Music program director
• Developed and executed music program.
• Managed choir personnel, choir staff,
accompanists, and instrumentalists.
• Performed business and management principles
involved in strategic planning, resource
allocation, human resources modeling,
leadership technique, production methods, and
coordination of people and resources.
• Performed theory and techniques required to
compose, produce, and perform works of music,
dance, visual arts.
• Performed business and management principles
involved in strategic planning, resource
allocation, human resources modeling,
leadership technique, production methods, and
coordination of people and resources.
• Implemented the knowledge of principles and
methods for curriculum and training design,
teaching and instruction for individuals and
groups, and the measurement of training effects.
• Completed media production, communication for
conducted choirs, music and associated church
events; this includes alternative ways to inform
and entertain via written, oral, and visual media. Workforce Specialist: Unemployment Insurance.
Transitional Employment Insurance (TEA). Arkansas
Department of Workforce Specialist, Texarkana,
Texas/ Arkansas — 2010-2013
• Set up and processing state unemployment
claims, troubleshoot claim issues, following, and
enforcement of state unemployment law
requirements, data management, and public
relations. Answered applicants' questions about
• benefits Interviewed and benefits claim procedures. recipients at specified intervals to certify their eligibility for continuing benefits.
• Interpreted and explain information such as
eligibility requirements, application details,
payment methods, and applicants' legal rights.
• Initiated procedures to grant, modify, deny, or
terminated assistance, or referred applicants to
other agencies for assistance.
• Compiled, recorded and evaluated personal and
financial data in order to verify completeness and
accuracy, and to determine eligibility status.
• Interviewed and investigated applicants for
public assistance to gather information pertinent
to their applications.
• Checked with employers or other references to
verify answers and obtain further information.
• Kept records of assigned cases, and prepared
required reports.
• Scheduled benefits claimants for adjudication
interviews to address questions of eligibility.
• Prepared applications and forms for applicants
for such purposes as school enrollment,
employment, and medical services.
Consultant Sales Associate (Commission), Sears
Holdings; Texarkana. Texas — 2003-2010
• Greeted customers and ascertained what each
customer wanted or needed.
• Described merchandise and explained use,
• operation, Recommended, and care select, of merchandise and helped locate to customers. or obtain merchandise based on customer needs
• and Computed desires. sales prices, total purchases and received and processed cash or credit payments.
• Answered questions regarding the store and its
• • merchandise. Prepared Maintained sales knowledge slips or of sales current contracts. sales and promotions, policies regarding payment and
• • exchanges, Demonstrated Placed special and use orders security or operation or called practices. other of merchandise. stores or distribution centers to find desired items for
customers.
Education
Henderson State University Arkadelphia, Arkansas Bachelor of Fine Arts, Digital Arts and Design (Advertising Marketing Communications emphasis)
Graduation Date: May 11, 2002 3.75 GPA
Henderson State University an accredited liberal arts college located in Arkadelphia, Arkansas. It was established in the late 1800s. It offers a broad range of courses and degree programs, as well as an honors college, named for the schools original name; Ellis College.
Awards
Outstanding Student Award 1995
Arkansas High School, Texarkana, Arkansas
Ellis College’s Outstanding Creative Senior Artist 2002 Henderson State University, Arkadelphia, AR
Volunteer Experience
• Alpha Phi Omega, National Service Fraternity.
Servicing: community, campus, fraternity, and nation.
• Janis For Justice; Little Rock, Arkansas
Environmental and Social Reform
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