Jessica Weeks

Central Islip, NY *****

ad1yui@r.postjobfree.com

+1-516-***-****

Background encompasses thorough knowledge of customer service, sales, and office management. Experience consists of a well-rounded personal history of various interests and training to be useful in an executive industry.

Authorized to work in the US for any employer

Work Experience

Administrative Assistant

Ultrasound Solutions Corp - Ronkonkoma, NY

May 2023 to December 2023

• Organized and processed various reports to analyze productivity of the company

• Created Purchase Orders and Invoices to submit to customers or vendors

• Applied bills to various Purchase Orders

• Participated in weekly meetings

• Handled volumes of phone calls and emails from customers reporting issues

• Followed up with customers to see how their experience with service technicians could be reviewed and assisted if further action was required

• Booked appointments for service calls to be completed

• FIled receipts/ expenses from technician's travel

• Assisted in other various projects as needed

Patient Services Representative

New York Bariatric Group - Roslyn Heights, NY

November 2021 to April 2023

• Managed high volume inbound and outbound calls in call center environment

• Assisted new and existing patients to book or reschedule appointments

• Routed calls or email correspondence to the proper parties

• Executed call goal and new leads to book new and interested patients

• Provided empathetic energy to patients undergoing life altering procedures in Bariatric and Plastic surgery

• Efficiently utilized system for time sensitive calls and information from hospitals and doctors

• Gained high amount of knowledge for the medical field through terminology and booking procedures Receptionist

Bouchard Transportation - Melville, NY

March 2019 to May 2020

• Manage a high-call volume switchboard at front desk reception

• Direct calls to the appropriate party

• Take detailed messages and promptly give them to the party on the occasion that they may have been unavailable

• Assist Human Resources and Payroll departments in keeping detailed logs regarding employees clock- in and out times

• Correspond via email to office staff to maintain an efficient workplace

• Greet guests and announce their arrival to the expecting party

• Keep detailed logs of visitors and mail deliveries Administrative Assistant

Rothstein Appraisers - Bellmore, NY

June 2018 to March 2019

• Efficiently proofread extensive appraisal reports for general and intermediate errors

• Manage high volume incoming phone calls and emails

• Assist with in-office appraiser follow-up tasks

• Facilitate an organized and well-maintained work environment

• Make connections with lenders/ clients to approve appraisers and set up online profiles Executive Assistant

International Time Products - Jericho, NY

June 2016 to June 2018

• Manage incoming billing and receiving orders to various clients

• Officiate orders to overseas factories for production of custom watch straps

• Maintain an orderly office environment for efficient use

• Package and distribute various deliveries to our clients

• Apply customer service skills when corresponding with clients to assist in their needs

• Travel with company to meetings & trade shows both nationally and internationally to represent Client's products

Shop Manager

Karen Millen Shop - Huntington, NY

January 2015 to March 2016

• Oversee and motivate a team of 3 stylists coach to maximize their sales as well as form meaningful relationships with loyal clients

• Execute weekly visual floor set updates with creative improvising based on given company standards(floor layout and mannequin looks) for the added success of showcasing our product based on trends and what works best for our clientele

• Report to Area Manager for touch bases on business as well as to partner with them to make our business improve

• Independently organize the shop within Bloomingdales to efficiently perform operational tasks daily and analyze number trends weekly/monthly basis

Sales Manager

Bebe Inc. Garden City - Huntington, NY

May 2013 to December 2015

• Supervise a team of 7-10 stylists

• Partner with store manager and other sales manager to bring together a cohesive and well-run store

• Motivate the stylists to drive sales and create loyal clientele with their own client books

• Monitor floor daily to prevent theft through effective loss prevention techniques

• Operate in an efficient manner to process shipment and place on floor with the best of standards applied

• Use reports and tools to recognize the strengths and areas needing improvement weekly/monthly

• Monitor payroll and make decisions accordingly to keep within mandated guidelines according to the daily business trends

Education

B. A. in Fashion Merchandising in Fashion Merchandising Marymount University

Skills

• Excel

• Outlook

• Sales

• Filing

• Microsoft Office

• Customer service

• Typing

• Front desk

• Medical terminology

• Cold calling

• Store management

• Proofreading

• Merchandising

• Windows

• Supervising experience

Assessments

Spreadsheets with Microsoft Excel — Proficient

October 2020

Knowledge of various Microsoft Excel features, functions, and formulas Full results: Proficient

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

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