Lisa Baumeister

BOYNTON BEACH, FL

Phone: 561-***-****

Email: ad1ysz@r.postjobfree.com

Employment History

**/**** - **/****

Receptionist/ Administrative Assistant

Delray Hyundai, Delray Beach, FL

Meet and Greet customers. Schedule all service appointments Beginning with 1st service on new cars to regular maintenance & recalls from Manufacturer. Follow up with customers to ensure smooth service experience. Cashiering when needed and submit daily cash reconciliation. Also, contributed when needed on special projects for both Sales & Service departments.

04/2019 - 09/2022

BDC Agent /Customer Service Relations

Off Lease Only, West Palm Beach, FL

Responsible for handling all incoming calls, scheduling appointments and dispersing calls to appropriate personnel and department. Promoted to a position in the Customer Service Relations Department where I assisted and resolved service issues for customers that recently purchased vehicles.

09/2010 - 03/2019

Account Manager (Debt Settlement)

Fast Track Debt Relief, Fort Lauderdale, FL

Responsible for assisting and managing 800+ clients per month. Professionally handle incoming client requests via phone, ensuring that issues are resolved promptly and thoroughly. Handle all client inquiries, requests and thoroughly educate them on services we provide. Interface with other departments as client advocates to ensure resolution. Look for innovative ways to better the product and improve the customer service experience. Effectively maintain a database of potential clients and ensure proper follow up.

01/2008 - 06/2010

Accounts Receivable / Credit Manager

Major Video Concepts, Pompano Beach, FL

Responsibilities included all accounts receivable, collections, posting customer payments, maintaining customer accounts, processing all new credit applications for customers looking to open a line of credit. Assisted in Accounts Payable department as a liaison between the company and company vendors. Processed vendor invoices for payment remittance.

Education History

Sales Consultant

High School Diploma

Wellington Community High School, Wellington, FL

Occupational Licenses, Certificates and Training

06/1989

Driver's License

Florida Dept of Transportation

Detailed References

Ron Hirsch, Sales Consultant

Delray Hyundai & Genesis

ad1ysz@r.postjobfree.com

352-***-****

Christopher Sanger, Installs high-impact windows

Lawson Industries/ Pella Corp.

Lake Worth, FL

561-***-****