Richard Anderson, PMP

704-***-**** ad1ysf@r.postjobfree.com Charlotte, NC

Senior Information Technology Project Manager

Accomplished, Certified Project Management Professional (PMP) with over 20 years of experience leading programs and projects in Agile (SCRUM and Kanban), Waterfall and Hybrid environments. Excels in developing and leading high performing global project management teams, managing project portfolios and third-party service providers while delivering high risk, mission critical programs.

Skills and Competencies

Project Portfolio Management Effective Communication at all levels 4DX JIRA Stakeholder Management

Agile Framework SDLC Infrastructure MS Project Asana Excel Power Point Financial Management

Change, Risk and Issue Management Matrixed Team Management Servant Leadership Disaster Recovery/BCP

Professional Experience

Business Networking International, Charlotte, NC July 2023 – Present

Sr. Project Manager, Director Project Management Office

Reporting to the Executive Committee while leading the creation of a Project Management Office for the Global Support and Operations team. Providing project management leadership across all internal organizations, North American and European Franchises

Created a project management methodology focusing on new project requests, created a project intake and prioritization process and developed cross functional team communication plans.

Developed staffing and training plans for project management team, interviewed and hired Project Manager.

Conducted pilot program to evaluate the use of Artificial Intelligence/Machine Learning in the creation of the Project Management Office and for use in daily project management responsibilities.

Created a shared services PMO model for BNI and Corporate Connections.

Piloted multiple project management tools for use in merger and business development projects including MS Project, Asana, Trello and Planner.

Developed working relationships with Executive Directors in France, Italy, United States, Canada, Sweden, Belgium, Norway, Finland, Netherlands, and United Kingdom.

Wells Fargo Bank, Charlotte, NC

Vice President, Lead Project Manager – Consumer Technology July 2021 – July 2023

Managed the highest risk internally identified vulnerabilities by creating custom solutions for the Auto Lending Technology team.

Rescued a failing Windows12 Technology Refresh project that had been underway for two years and within two months returned to green status and delivered original goals of project on time while meeting all scope and quality metrics.

Partnered with Platform and Unisys Engineering Teams to build out new critical infrastructure for the Wells Fargo Auto Finance System, established fully redundant Production, Test and Disaster Recovery/BCP sites for the first time in line of business history.

Delivered vulnerability remediation project that addressed regulatory risks associated with Unisys application authentication. Worked with multiple agile, business, and vendor teams to design a custom solution while negotiating custom engineering request with third party solutions provider.

Lead technology teams through the creation and scoring of multiple RFPs associated with transforming Auto Lending Servicing Platform

Lead technology and business teams through an RFP for a bulk bid staff augmentation effort.

Initiated effort that uncovered and prevented a data center transformation project by one of the credit bureau reporting vendors from impacting customer and proprietary information. Successfully protected customer data by identifying vendor vulnerabilities, developing and implementing remediation plans.

Volunteer Mentor in program designed to provide counseling and leadership to Junior Project Managers and those seeking to become Project Managers.

Military Appreciation Day, Inc., Charlotte, NC February 2006 – Present

Founder, Chief Operating Officer (Volunteer)

Created Military Appreciation Day, Inc as a 501 (c, 3) not for profit, all volunteer organization to provide for a day of giving back to our Active-Duty, Guard and Reserve Military Service Personnel and their family members.

Grew organization from a concept into one that hosts multiple events across several states in the Southeastern United States annually and is now the largest all volunteer event of its kind in the world.

Hosted over 10,000 military family members since inception in 2006 and worked with over 4,000 volunteers and donors to fully fund an event that is free and all-inclusive to our military families.

Lead fund raising efforts, donor and volunteer drives and held various volunteer positions including President, Chief Executive Officer, and Volunteer Boat Committee Leader.

Worked with State Agencies to create fishing license waivers for Military personnel and to create a grant program that fully funds events in North Carolina.

Wells Fargo Bank, Charlotte, NC

Vice President, Project Management Portfolio Manager – Consumer Lending Technology June 2013 – July 2021

Responsible for the infrastructure project management portfolio of projects exceeding $24M annually while consistently being recognized as a top performing project management team.

Created and lead a team that was established to resolve vulnerability assessments within publicly accessible applications. Stood up rapid response team, created project management methodology and managed project that moved 26 vulnerable applications into secure environments in less than six months.

Managed up to 32 concurrent projects in the Server Lifecycle Management program which produced an annual savings of $167.3M and cost avoidance of $7.1M over four years by virtualizing and consolidating line of business embedded infrastructure into shared environments.

Lead infrastructure Project Management team through Agile transformation moving from Waterfall into Agile (Scrum and Kanban).

Promoted to Infrastructure Domain Lead in 2013; Decommission Domain Lead in 2014; Lending Cross Line of Business Domain Lead in 2015.

Managed Project Management staffing backlog across Consumer Lending Technology PMO including training; project assignments and communications to Senior Leadership; forecasting and allocation for both domestic and international Project Management teams.

Built and managed high performing global project management team consisting of seven direct reports plus contract resources to manage the Infrastructure, Decommission and Lending Cross Line of Business Project Portfolios.

Recipient of numerous awards including the Wells Fargo Gold Coin Award (2019), Shared Success awards (2008 – 2022), Technology Services Project Success Award (2016) for exemplary project leadership, Wells Fargo Volunteer Service Award, Above and Beyond the Limits award for Merger Program Management.

Wells Fargo Bank, Charlotte, NC

Assistant Vice President, Project Manager – Home Lending Technology March 1998 - June 2013

Rescued the largest project in the history of Wells Fargo Mortgage from an underperforming Project Manager. The program focused on virtualization, decommissioning and migration of approximately 200 servers and produced a reduction of server footprint by 34% across multiple data centers. Ultimately the project was delivered on time and under budget, while meeting all scope and quality criteria.

Chairperson of the Consumer Lending Technology PMO Advisory Committee representing the PMO to Technology and Operations Senior Leadership.

Program Manager of Disaster Recovery / Business Continuity Planning effort that performed extensive application and infrastructure analysis and moved the disaster recovery strategies to an out of region recovery model for over 60 line of business owned applications. Successfully delivered the program while meeting all scope and quality success criteria and surpassing budget goals by $3.4 Million.

Lead the Install, Move, Add, Change and Maintenance (IMAC) vendor replacement project for Enterprise Desktop Services and Branch Intel servers. Lead the cross functional project team through creation and distribution of RFI/RFP, negotiation and implementation of contracts which produced annual savings of $15M and significantly improved customer service while implementing a new operational model for service providers.

Delivered Norton to Symantec PC Anti-virus upgrade project that installed new server infrastructure and upgraded all 120,000 corporate owned Desktop devices on time, within scope and under budget by $500,000.

Successfully managed the merger projects that combined the Enterprise Messaging systems of the Legacy Wachovia and Legacy First Union organizations into a single email and messaging environment.

Degrees and Professional Certifications

Project Management Professional Certification (PMP), Project Management Institute

Master’s Certificate in Information Technology Project Management, George Washington University

Associates Certificate in Project Management, George Washington University

Bachelor of Arts, State University of New York, University at Buffalo

Volunteer and Philanthropic Activities

Military Appreciation Day, Inc.

USA Hockey Youth Ice Hockey Coach

Boy Scouts of America

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